Warranty Exclusions; Defect Remediation-/Repairs; Extension Of Warranty; Spare Parts - Spartherm Mini Z1 H2O Installation And Operating Manual

H2o – fireplace inserts
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exhausters, governors, original spare parts, all purchased parts and safety
devices.
Spartherm Feuerungstechnik GmbH gives a 6-month warranty on
wearing parts around the fire, such as fireclay bricks, vermiculite, fire
grates, seals and glass ceramics.
7.4
Requirement of effectiveness
for the warrany
The warranty period starts on the date of delivery to the dealer /
intermediary. This must be verified from a document such as an invoice
with the dealer/intermediary's confirmation of delivery. The warranty
certificate relating to the product must be produced by the claimant when
making a warranty claim.
If such proof is not produced Spartherm Feuerungstechnik GmbH shall
not be obliged to honour the warranty.
7.5

Warranty exclusions

The warranty ofdoes not cover:
- wear and tear to the product
- Fireclay bricks/ vermiculite:
These are natural products subjected to expansion and contraction during
the heating process. This may create cracks. For as long as the linings
remain in position in the fire chamber and do not break up, they remain
fully functional.
- the Surfaces:
Discoloration of the enamel or galvanized surfaces caused by thermal
stress or overload.
- the elevating mechanism:
If the installation instructions are not correctly followed, resulting in
overheating of the pulleys and bearings.
- the seals:
Reduced sealing due to thermal stress and hardening.
- the glass panesceramics:
Soiling caused by soot or burnt-in residues of burnt materials as well as
visibly changed colour or other aspects due to thermal stress.
- improper transport and/or incorrect storage
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- improper handling of fragile components such as glass and ceramics
- improper handling and/or use
- lack of maintenance
- incorrect installation or connection of the unit
- Non-observance of the installation and operating instructions
- technical modifications to our the unit by third parties
7.6

Defect remediation-/repairs

Notwithstanding the statutory guarantee, which shall take precedence
over our warranty during the statutory guarantee periods, within the scope
of our warranty we will remedy free of charge all defects demonstrably
due to a material fault or manufacturing error, provided that the other
terms and conditions of this warranty undertaking are observed.
In accordance with this warranty undertaking Spartherm Feuerungstech-
nik GmbH reserves the right either to rectify the defect or to replace the
unit free of charge. Remediation of defects shall take preceden. This
warranty undertaking expressly does not cover
further compensation exceeding the statutory guarantee.
7.7

Extension of warranty

In the case of performance in accordance with the terms of the warranty,
whether remediation of defects or replacement of a unit, the warranty
period shall be extended in respect of the replacement unit/components.
7.8

Spare parts

No spare parts other than those produced or recommended by the
manufacturer shall be used.
7.9
Damage and compensation claims not based on a defective unit supplied
by Spartherm Feuerungstechnik GmbH are excluded and are not covered
by the warranty undertaking.
This does not apply to statutory warranty claims arising in a particular
case
.

Liability

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