Troubleshooting - JVC KD-R960BTS Instruction Manual

TROUBLESHOOTING

Symptom
Sound cannot be heard.
"MISWIRING CHECK
WIRING THEN PWR ON"
appears.
"PROTECTING SEND
SERVICE" appears.
Source cannot be selected.
• Radio reception is poor.
• Static noise while
listening to the radio.
Disc cannot be ejected.
"IN DISC" appears.
"PLEASE" and "EJECT"
appear alternately.
Playback order is not as
intended.
Elapsed playing time is not
correct.
"NOT SUPPORT" appears
and track skips.
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
"CANNOT PLAY" flashes
and/or connected device
cannot be detected.
26
JS_JVC_KD_R960BTS_J_EN_01.indd 26
Remedy
• Adjust the volume to the optimum level.
• Check the cords and connections.
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
Send the unit to the nearest service center.
Check the [SRC SELECT] setting. ( 4)
• Connect the antenna firmly.
• Pull the antenna out all the way.
Press and hold to forcibly eject the disc. Be careful not
to drop the disc when it is ejected.
Make sure nothing is blocking the loading slot when you
eject the disc.
Press , then insert the disc correctly.
The playback order is determined by the file name (USB)
or the order in which files were recorded (disc).
This depends on the recording process earlier.
Check whether the track is a playable format. ( 24)
• Reload the disc or reattach the USB device.
• Check whether the connected device is compatible with this
unit and ensure the files are in supported formats. ( 24)
• Reattach the device.
Symptom Remedy
The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone.
turn on or does not work. • Detach and reset the iPod/iPhone using hard reset.
Correct characters are not This unit can only display uppercase letters, numbers,
displayed. and a limited number of symbols.
• Sound cannot be heard • Reconnect the Android device.
during playback. • If in [AUDIO MODE], launch any media player application
• Sound output only from on the Android device and start playback.
the Android device. • If in [AUDIO MODE], relaunch the current media player
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 24)
Cannot playback at [AUTO • Make sure JVC MUSIC PLAY APP is installed on the
MODE]. Android device. ( 5)
• Reconnect the Android device and select the appropriate
control mode. ( 6)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 24)
"NO DEVICE" or "READING" • Switch off the developer options on the Android device.
keeps flashing. • Reconnect the Android device.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 24)
Playback is intermittent or Turn off the power saving mode on the Android device.
sound skips.
"CANNOT PLAY" • Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
"ADD ERROR" New station creation is unsuccessful.
"SEARCH ERR"
"CHK DEVICE" Check the Pandora application on your device.
"NO SKIPS" The skip limit has been reached.
7/7/2014 2:17:11 PM