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These instructions are suitable for the System A boilers :
MTS supports Benchmark, the heating industry code to ensure the correct installation, commissioning and servicing of
domestic central heating systems.
To The Householder
Make sure that your installer completes Section 24 of this manual, this provides a record of the commissioning of your
boiler.
It contains important information about your particular installation that may be required by service engineers. It will also provide
contact details for the installer should you need guidance in the use of this appliance or if there are any problems.
As with your car, your boiler will work more reliably and efficiently if regularly serviced. We recommend an annual service
check. The service history of the appliance must be recorded in Section 25 of this manual.
In the unlikely event of any problems with your boiler or system you should first contact your installer. If your installer cannot
resolve the problem he should telephone our national service helpline.
A charge may be made if MTS Service is called out to resolve a non-product related fault.
Your statutory rights are not affected.
To The Installer
As part of the commissioning of this appliance it is necessary to complete Section 24 of this manual and give this manual to the
Householder. Please ensure that your customer is aware of the importance of keeping this manual safe as a record of the
installation (Section 24) and the appliance service history (Section 25).
Please ensure that your customer is aware of the correct operation of the system, boiler and controls.
MTS recommend the use of protective clothing, when installing and working on the appliance i.e. gloves.
CUSTOMER CARE
MTS, as a leading manufacturer of domestic and commercial water heating appliances is committed to providing high quality
products and a high quality after sales service.
Advice on installation or servicing can also be obtained by contacting the Chaffoteaux Technical and Customer Service
Departments on:
TECHNICAL DEPARTMENT
Tel:
0870 241 8180
Fax:
01494 459775
GUARANTEE
The manufacturer's guarantee is for 2 years from the date of purchase. The guarantee is invalidated if the appliance is not
installed in accordance with the recommendations made herein or in a manner not approved by the manufacturer. To assist us
in providing you with an efficient after sales service, please return the guarantee registration card enclosed with the boiler
without delay.
CAUTION
In the United Kingdom, installation, start-up, adjustments and maintenance, must be performed by a competent person only, in
accordance with the current Gas Safety (Installation & Use) Regulations and the instructions provided.
In the Republic of Ireland, the installation and initial start up of the appliance must be carried out by a Competent Person in
accordance with the current edition of I.S.813 "Domestic Gas Installations", the current Buidling Regulations, reference should
also be made to the current ETCI rules for electrical installation.
All CORGI registered installers carry a CORGI ID card, and have a registration number. Both should be recorded in
the Benchmark Commissioning Checklist (Section 24). You can check your installer is CORGI registered by calling
CORGI direct on:- (01256) 372300.
Improper installation may cause damage or injury to individuals, animals and personal property for which the manufacturer will
not be held liable. To ensure efficient and safe operation it is recommended that the boiler is serviced annually by a competent
person.
If it is known that a fault exists on the appliance, it must not be used until the fault has been corrected by a competent person.
2
CUSTOMER SERVICE DEPARTMENT
Tel:
0870 600 9888
Fax:
01494 459775
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