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Help

Many common problems are caused by the telephone
and power cables being incorrectly connected, not
connected at all, or the power being turned off.
Please check that your BT Freelance XA 5000 has been
correctly set up, see page 6, before ringing the BT
Freelance XA 5000 Helpline.
No display
The batteries may be flat or dead. Recharge or replace
the batteries, see page 7.
No dial tone
Is the telephone line cord plugged into the telephone
wall socket?
Check that the base station is connected to the mains
power and switched on.
You cannot link up with the base station
Is the
icon flashing in the display? You may be out of
range of the base? Move closer to the base.
The mains power cable may not be connected at the
base or switched on.
The batteries could be low or flat. Recharge or replace
the batteries.
If you experience any problems, please call the Helpline on 0870 605 8047
BT Freelance XA 5000 – Edition 1.1 – 17.10.05 – 7113
BT Freelance Helpline
0870 605 8047
Call the dedicated BT Freelance
Helpline:
• if you are having difficulties
using your BT Freelance XA 5000
• if you need replacement
batteries or mains power lead
Lines are open 9am – 5.30pm,
Monday to Friday. 9.30am –
2.30pm, Saturdays.
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