BT  EQUINOX 1350 User Manual

BT EQUINOX 1350 User Manual

Digital cordless telephone answering machine with colour screen
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BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576
User Guide
BT EQUINOX 1350
If you experience any problems, please call the Helpline on 0870 605 8047

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Summary of Contents for BT BT EQUINOX 1350

  • Page 1 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 User Guide BT EQUINOX 1350 If you experience any problems, please call the Helpline on 0870 605 8047...
  • Page 2 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Welcome… to your BT Equinox digital cordless telephone answering machine with colour screen Large, easy to read colour screen. Assign pictures and ringtones to entries in the phonebook. SMS text messaging. Send and receive texts.
  • Page 3 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do.
  • Page 4: Table Of Contents

    Range indicator ....10 Day, date and time ....10 BT Equinox multiple pack ..11 Getting to know your phone Handset buttons .
  • Page 5 If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Open Inbox .....43 Open Inbox from standby screen .
  • Page 6 Calls lists ..... . .66 If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 View/dial missed and received calls on the handset .
  • Page 7 Additional handsets and bases Register a new BT Equinox handset ....86 Register handset with an additional base ....87 Select base .
  • Page 8: Getting Started

    Power socket Telephone line socket If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Location You need to place your BT Equinox 1350 close enough to a mains power and telephone socket so that the cables will reach.
  • Page 9 4. After 24 hours, plug the telephone line cord into the wall socket and your BT Equinox 1350 base. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Getting started The red Charging light stays on...
  • Page 10: Range Indicator

    BT Equinox Helpline on 0870 605 8047. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Range indicator symbol on your handset display indicates when you are in range of the base.
  • Page 11: Bt Equinox Multiple Pack

    Your BT Equinox 1350 multiple pack is now ready for use. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Getting started Ensure the charger is connected to...
  • Page 12: Getting To Know Your Phone

    For use with a switchboard, page 99 and BT Calling Features, page 65. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Talk Call indicator/In use light Red light comes on when the phone rings or when in use.
  • Page 13: Base

    21. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Base display icons See page 15. BT Equinox 1350...
  • Page 14: Handset Standby Screen

    Ringer off. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 the name on the handsets, e.g. Michael, Kitchen, Office etc. These are the main display icons you will see.
  • Page 15: Base Display Icons

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Getting to know your phone Base display icons screen In use Clock Date Incoming call Indicates SIM card has been recognised 5:21 08/05 Handsfree CALL “Messages XX” is displayed when...
  • Page 16: Navigating The Menu

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Navigating the handset menu Your BT Equinox 1350 has a handset menu system which is easy to use.
  • Page 17: Handset Menu Map

    Calling Features (page 65) • BT 1471 • Call Diversion On • Call Diversion Off • Call Diversion Check • Call Waiting On • Call Waiting Off • Call Waiting Check • Reminder Call Set • Reminder Call Cancel • Reminder Call Check • Edit Number...
  • Page 18: Using The Phone

    The handset shows Ext Line engaged. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Simple and easy. Switch handset on/off (from standby screen) 1. Press and hold 2.
  • Page 19: End A Call

    It also enables other people in the room to listen to both sides of your conversation. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Using the phone Providing you have subscribed to your network’s Caller Display...
  • Page 20: Make A Handsfree Call

    To delete the redial list see Delete Calls Lists, page 69. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Make a handsfree call Using the handset: 1.
  • Page 21: Redial

    . Your caller cannot hear you. 2. Press to return to your caller. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Secrecy Using the phone...
  • Page 22: Intercom / Paging

    Equinox 1. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Base secrecy 1. During the call, press Your caller cannot hear you.
  • Page 23: Handset Keypad Lock

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Internal Call Handset Keypad on the base then for the base.
  • Page 24: 3-Way Call

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 2. The receiving handset or base must press call. You can now speak to each other.
  • Page 25: Caller On Hold

    You can now make and receive calls as normal. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 for the base to end...
  • Page 26: Phonebook

    Press to enter a space. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Each BT Equinox handset can store up to 200 names and numbers.
  • Page 27: Phonebook Character Map

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Phonebook character map Standard Key Case Assigned letters space . à Ä è É ì Ì ñ Ñ ù Ú & & STD * £ ¥ £ ¥ STD # If you experience any problems, please call the Helpline on 0870 605 8047 ¡...
  • Page 28: Dial An Entry

    Phonebook If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Dial an entry 1. Press NAMES. 2. Scroll to the name you want or use the keypad to enter the first letter of the name, e.g.
  • Page 29: Delete An Entry

    4. Press and hold BACK to return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 to the name you and press OK. to cancel.
  • Page 30: Picture

    You cannot assign a picture on the base. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Picture You can select a picture to be displayed on a handset screen when you receive a call from a number stored in the phonebook.
  • Page 31: Copy Phonebook To Handset

    SIM card into the tray with the side that says SIM face down. Slot the tray back into the base. Page If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 and press OK. The Copy Phonebook...
  • Page 32: Phonebook Full

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 2. Press NAMES on the handset, then OPTIONS.
  • Page 33: Base Phonebook

    . Handsfree mode is selected and the number is displayed and dialled. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 is displayed. Entry Saved Phonebook...
  • Page 34: Edit Entry

    Are you sure?, press If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Base phonebook Edit entry 1. Press NAMES. Display shows first entry in the list.
  • Page 35: Sms Text Messaging

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 SMS text messaging Welcome to the BT Text Service on your BT Equinox 1350. The SMS Service is provided by BT. Your BT Equinox 1350 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK.
  • Page 36: Cost Of The Fixed Line Service

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display).
  • Page 37: Fastxt Predictive Text

    To write the word “Hello”, press If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 to scroll through and SMS text messaging FAST TxT...
  • Page 38: Sms Text Messaging Character Map

    The first character on the button gives you a space. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 SMS text messaging character map Standard Key Case Assigned letters space .
  • Page 39: Writing Tips

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Writing tips to move the cursor. cursor up the line and moves the cursor down the line moves the cursor left and you make a mistake or want to delete text press CLEAR.
  • Page 40: Drafts Folder

    SMS text messaging If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 select, then User Name – You can send from the default user name or select your own user area so that the receiver knows who has sent the text.
  • Page 41: Outbox

    4. Press and hold BACK to return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 MENU then OK. to open the SMS and press OK.
  • Page 42: Changing Templates

    Enter the new template using standard text. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Changing templates To insert a template, see Using options, page 39.
  • Page 43: Receiving And Reading Text Messages

    OK. 2. When reading your messages press the following options: If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 to select the message OPTIONS to access...
  • Page 44: Open Inbox From Standby Screen

    When you open the SMS menu, new messages in the Inbox are marked with an ,. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Reply – press Forward –...
  • Page 45: Sms Settings

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 SMS text messaging SMS settings The SMS settings menu lets you: Select alternative service centres. Set the Terminal number. Switch SMS Alert on or off. Set different users so that each handset can have its own text mailbox.
  • Page 46: To Change The Sms Service Centre Phone Numbers

    SMS text messaging If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 To change the SMS Centre phone numbers 1. From the standby screen, press menu. Scroll 2.
  • Page 47: User Areas

    Add User Enter the user name and press SAVE. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 to open the SMS and press OK. Scroll and press OK.
  • Page 48: Send Text Message From A User Area

    SMS text messaging If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 3. Enter a 4-digit password and press OK. Enter the password again to confirm and press OK. Your user screen is displayed.
  • Page 49: Delete User Area

    Set SMS Alert Melody User Area Default user PIN If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 to open the SMS and press OK. Scroll 0800 58752...
  • Page 50: Answering Machine

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 You can operate your BT Equinox 1350 answering machine:...
  • Page 51: Operating The Answering Machine

    Answer & Record and one for Answer Only modes. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Answer Machine and press OK.
  • Page 52: Answer & Record Mode

    Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Answer & Record mode This invites your caller to leave a message. The pre-recorded message is ‘Hello, your call cannot be taken at the moment, so please leave your message after the tone’.
  • Page 53: Record Your Own Outgoing Message

    7. Press to stop playback or If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Answer Machine and press OK. and press OK.
  • Page 54: Play/Delete Outgoing Message

    Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Play/delete outgoing message 1. At the handset, press MENU, scroll and press OK. Answer Settings 2.
  • Page 55: Set Answer Delay

    Display shows Audible message alert Your BT Equinox 1350 base can be set to beep every few seconds to indicate that you have new messages. The default setting is off. 1. At the handset, press MENU, scroll and press OK.
  • Page 56: New Message Display

    “You have X old messages”. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 New message display At the handset: When you have a new answering machine message the...
  • Page 57 – to stop playback. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Play Old Message . The number or...
  • Page 58: Play Messages At The Base

    Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Play messages at the base 1. Press Delete Play 2. During playback, you can press: –...
  • Page 59: Record A Memo

    This lets you identify the caller and decide whether to take the call yourself. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 . The machine Delete Answer Machine and press OK.
  • Page 60: Set Call Screening Volume

    Answering machine If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Set call screening volume 1. At the handset, press MENU, scroll and press OK. Answer Settings 2.
  • Page 61: Call Screening At The Base

    Answer Only. You must delete messages before you can receive any new ones. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Answering machine...
  • Page 62: Remote Access

    101. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Security code You can operate your answering machine from any modern phone by calling your BT Equinox 1350 and entering a 3-digit security code.
  • Page 63: Time Saver

    (n) new messages’, and they are played. Or you will hear ‘You have no new messages, to hear main menu press 1’. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 . You will Remote access...
  • Page 64 Remote access If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Use the buttons on the keypad to operate your answering machine: hear main menu. play all messages.
  • Page 65: Bt Calling Features

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 BT Calling Features Helping you manage your calls Caller Display If you subscribe to a Caller Display service you can see who is calling you on your handset or base display, as well as the time and date of their call.
  • Page 66: Calls Lists

    You can view, dial, delete and add entries to the phonebook. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Calls lists Your BT Equinox 1350 lets you view details of your last calls.
  • Page 67: View/Dial Missed Calls On The Base

    Press SAVE to store the number. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 . The most recent call OPTIONS to delete the . The redial list is to scroll through the list.
  • Page 68: All Calls

    BT Calling Features If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 All Calls 1. Press MENU then scroll to open the Calls list screen. Received calls 2.
  • Page 69: Delete Calls List

    Press OK. The Call Diversion service number is dialled. Follow the prompts given. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Calls Lists and press and press OK.
  • Page 70: Call Waiting

    Check – see the current setting. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Call Waiting If an incoming call arrives while you are already on the phone, you will hear a soft beep every 5 seconds.
  • Page 71: Reminder Call

    Reminder Call You can request a BT reminder call for any time of day or night. MENU 1. Press then scroll press OK. 2. Scroll to select one of the following options: Reminder Call set. Reminder Call cancel. Reminder Call check Press OK.
  • Page 72: Personalise The Handset

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 It’s your phone, make it work the way you want. Ringtone 1.
  • Page 73: Handset Name

    3. Press and hold BACK to return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Personalise and press , then press OK. to confirm.
  • Page 74: Picture

    You can select Blue, Green or Pink. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Picture 1. From the standby screen, press Personalise and press OK.
  • Page 75: Auto Talk

    4. Press and hold BACK to return to standby. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 button. You can to hang up. Personalise and press OK.
  • Page 76: Keybeep

    See page 100 for instructions on entering a pause. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Key beep 1. Press MENU then scroll OK.
  • Page 77: Call Groups

    – select a ringtone for the group. Scroll to hear the options then press OK. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Personalise and press Call Groups then press OK.
  • Page 78: Handset Default Settings

    Menu colour Auto Talk If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Picture – select a picture for the group. Scroll through the list. Press to select the picture.
  • Page 79: Base Settings

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Base settings What’s your fancy? Ringtone 1. Using a handset, press MENU Settings and press OK. 2. Press select Base Ringtone the ringtone you want. As you highlight each option, you hear a quick sample.
  • Page 80: Dial Mode

    Press to confirm. Dial mode Your BT Equinox 1350 is set to Tone dialling. You can switch to Pulse dialling. 1. Using a handset, press Settings and press OK.
  • Page 81: System Pin

    3. Enter the new PIN, press 4. Press to confirm. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Base Settings and press System PIN then press OK.
  • Page 82: Time Settings

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Use your phone as an alarm clock. Set the date and time and use your BT Equinox 1350 to give you a reminder alarm. You can have a different alarm setting for each handset registered to your base.
  • Page 83: Alarm Tone

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Alarm tone 1. Press MENU then scroll OK. Press to select Alarm Set Alarm Tone 2. Press to highlight 3. Scroll to select the Alarm Tone you want then press to confirm.
  • Page 84: Set Day

    This allows the answering machine to announce which day your messages are received. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Set day 1. Press MENU then scroll OK.
  • Page 85: Games

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Games It’s time for fun. Your BT Equinox 1350 comes with 5 games: Rabbit Runner Insects Hunt Hector Ti Aqua Bowling To enter the games menu 1. Press MENU then scroll 2.
  • Page 86: Additional Handsets And Bases

    If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Expanding your system is easy. Up to five handsets can be registered and operated from the BT Equinox 1350.
  • Page 87: Register Handset With An Additional Base

    It is now registered to the new base and ready for use. If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 until the base Registration Registration and press OK.
  • Page 88: Select Base

    Additional handsets and bases If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Select base You can switch your BT Equinox handset between bases. You can also set it to automatically select the base with the strongest signal.
  • Page 89: Help

    This is a standard sign of wear and the batteries will need replacing. For spare 2 x AAA rechargeable NiMH batteries, please contact the BT Equinox Helpline 0870 605 8047. The batteries should be replaced as a pair only, and the old batteries disposed of properly.
  • Page 90 The charging does not appear to be working If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Possible cause Is the display flashing connected to the mains power and switched on.
  • Page 91 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Problems Cannot adjust an option in the base SMS messages cannot be sent and screen displays Unable To Send If you experience any problems, please call the Helpline on 0870 605 8047 Possible cause Check that you are using the correct power adaptor plug.
  • Page 92 If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Possible cause Check Service Centre number is correct including 1470 prefix.
  • Page 93 Help Further help and advice for SMS related queries on BT lines: BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service select option 2, input your phone number on the handset and wait to speak to a customer adviser.
  • Page 94 0870 605 8047 Call the dedicated BT Equinox Helpline: if you are having difficulties using your BT Equinox 1350 if you need replacement batteries or mains power unit Lines open 9am – 5.30pm, Monday to Friday and 9.30am – 2.30pm Saturday If you experience any problems, please call the Helpline on 0870 605 8047 BT Equinox 1350 –...
  • Page 95: General Information

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 General information Important This equipment is not designed for making any telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
  • Page 96: Cleaning

    BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 General information It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product. Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.
  • Page 97: Guarantee

    Guarantee Your BT Equinox 1350 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Equinox 1350 or any component...
  • Page 98: Returning Your Phone

    If you experience difficulty using the product, prior to returning it, please read the Help section beginning on page 89, or contact the BT Equinox Helpline on 0870 605 8047, 9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.
  • Page 99: How Many Telephones Can You Have

    Your BT Equinox 1350 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephone may not ring.
  • Page 100: Access Code And Entering A Pause

    Access code and entering a pause If you are connecting your BT Equinox 1350 to a switchboard/PBX you may need to prefix stored numbers with an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.
  • Page 101: Declaration Of Conformance

    Declaration of Conformance Hereby, Suncorp Technologies declares that this BT Equinox 1350 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Equinox 1350 is published on the website: http://www.suncorptech.com/bt R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
  • Page 102 BT Equinox 1350 – Edition 4.1 – 27.09.05 – 6576 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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