BT Diverse 6450 User Manual
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BT Diverse 6450 User Manual

Digital cordless telephone answering machine
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BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260
User Guide
BT DIVERSE 6450

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  • Page 1 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 User Guide BT DIVERSE 6450...
  • Page 2 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Welcome… to your BT Diverse 6450 digital cordless telephone answering machine Download digital photos and ring tones from your PC. ■ Directory lets you store up to 200 names and numbers ■...
  • Page 3 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long as it is easy to do.

  • Page 4: Table Of Contents

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 In this guide Getting started ....8 Location ..... . .8 Setting up .
  • Page 5 Check Call Waiting ....38 BT Helpdesk ....38 SMS text messages .
  • Page 6 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 In this guide New message display ....55 Open all messages ....56 Play, pause, delete, volume .
  • Page 7 Register additional handsets ..84 Register a Diverse 6400 handset to your Diverse 6450 base ..85 Register your handset to another base . .85 Select a base ....86 De-register handset .

  • Page 8: Getting Started

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting started WARNING Do not place your BT Diverse 6450 in the bathroom or other humid areas. Handset range The BT Diverse 6450 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset.

  • Page 9: Battery Low Warning

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries. 3. Charge the handset batteries for at least 16 hours by placing the handset on the base.
  • Page 10 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting started Under no circumstances use non- rechargeable batteries. Only use NiMH rechargeable batteries with a recommended capacity of 750mAh. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.
  • Page 11 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 2. Plug the power adaptor into the mains wall socket and switch the power on. 3. The batteries are already inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

  • Page 12: Getting To Know Your Phone

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Handset Display Shows the status of your handset. Menu/Options Opens the menu, page 15. Selects on screen options. Talk/Handsfree Press to make a call, page 17.

  • Page 13: Main Display Icons

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Main display icons Answering machine on. Handset ringer off. Angled – during a call. In range. Flashes when Moving – incoming call or you are out of range.

  • Page 14: Base

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Base On/Off/Ans Switches your answering machine on/off, page 60. Find Rings all registered handsets, so you can find them. Used to register additional handsets.

  • Page 15: Navigating The Menus

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Navigating the menus… Your BT Diverse 6450 has a menu system which is easy to use. Each menu leads to a list of options. Have a look at the menu map on the following page.

  • Page 16: Menu Map

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Getting to know your phone Exit menu If you want to exit a menu or the directory, either press until the display returns to standby, or press until the standby screen appears.

  • Page 17: Using Your Phone

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Switch handset on and off 1. Press and hold to switch the handset off. 2. Press again to switch it back on. Handset ringer on/off 1.

  • Page 18: Handsfree

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to both sides of your conversation.

  • Page 19: Secrecy

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Secrecy When on a call, you can talk to someone in the same room without your caller hearing. 1. During a call, press SECRECY. Display shows . Your caller cannot hear you.
  • Page 20 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Save a redial number You can save a number to the directory. 1. Press . The last number dialled is displayed. Scroll DOWN to the number you want.

  • Page 21: Keypad Lock

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Keypad lock You can lock the keypad to prevent accidentally dialling numbers while carrying it around. 1. Press and hold until you hear a beep. Screen shows KEYPAD LOCKED 2.

  • Page 22: Messages On The Answering Machine

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Messages on the answering machine 1. Press . Screen highlights 2. Scroll DOWN MESSAGES 3. Message playback will then begin. Use messages through the speaker.

  • Page 23: Directory

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Directory You can store up to 200 names and numbers in the directory. Names can be up to 16 characters long and numbers up to 24 digits long.

  • Page 24: Character Map

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Character map Button Upper case Space 0 + & _ $ £ € ¥ < > = # * . , ’ ? ! ” 1 - ( ) @ / : ;...

  • Page 25: Insert A Pause Into A Directory Entry

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 5. If required, scroll DOWN PICTURE RIGHT to select a picture. Press to save it. 6. Press SAVE. The entry is shown in the directory. 7. To add another entry, press OPTIONS return to standby.

  • Page 26: View A Directory Entry

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Directory full If you are copying a directory entry to another handset and the directory memory is full the receiving handset screen shows DIRECTORY FULL and the sending handset shows COPY DIRECTORY ENTRY FAILED.

  • Page 27: Copy Entire Directory To Another Handset

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Copy the entire directory to another handset 1. Press NAMES then OPTIONS. 2. Scroll DOWN COPY DIRECTORY 3. Scroll LEFT RIGHT to enter the number of the handset you want to copy the directory to then press OK.

  • Page 28: Delete An Entry

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone 5. If required, scroll DOWN PICTURE RIGHT to select a picture. Press to save it. 6. Press SAVE. 7. Press to return to standby.

  • Page 29: Copy To/From Sim Card

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Copy SIM Copy entries to and from compatible mobile phone SIM cards. Copied entries are added to any existing entries that have been stored. You can accept or reject each entry until your directory is full.

  • Page 30: Internal Calls

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone 7. Screen shows COPY ENTRY/COPY ALL to highlight the option you want and press OK. 8. If selecting a single entry, the screen shows You can now select another entry.

  • Page 31: Transfer A Call To Another Handset

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Transfer a call to another handset 1. During an external call, press hold. 2. If you have two handsets, the other handset will ring. If you have more handsets, select the handset number you want to call and press OK.

  • Page 32: Conference Call

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Using your phone Conference call You can hold a 3-way conversation with an external caller and another handset user at the same time. 1. During an external call, press hold.

  • Page 33: Caller Display

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Caller Display If you subscribe to a Caller Display service, your handset shows who is calling (provided the number is not withheld, unavailable or is an international call).

  • Page 34: View The Calls List

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Caller Display View the Calls list 1. Press CALLS to open the Calls list. 2. Display shows details of calls. Scroll through the list. 3. Press to return to standby.

  • Page 35: Delete An Entry In The Calls List

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 6. If required, scroll DOWN PICTURE RIGHT to select a picture. Press to save it. 7. Press SAVE. 8. Press to return to standby. Delete an entry in the Calls list 1.

  • Page 36: Bt Calling Features

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 BT Calling Features The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

  • Page 37: Call Divert Off

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Call Divert Off 1. Press then scroll DOWN press 2. Listen for confirmation of your instructions. Check Divert 1. Press then scroll DOWN press 2. Listen to hear the status of your Call Divert.

  • Page 38: Call Waiting Off

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 BT Calling Features Call Waiting Off 1. Press then scroll DOWN press 2. Listen for confirmation of your instructions. Check Call Waiting 1. Press then scroll DOWN press 2.

  • Page 39: Sms Text Messages

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Welcome to the BT SMS Service on your BT Diverse 6450. The service is provided by BT. Your BT Diverse 6450 can send and receive SMS messages from participating mobile networks and compatible landline telephones in the UK.

  • Page 40: Cost Of Fixed Line Service

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Cost of the fixed line service There is no subscription charge (other than the subscription to Caller Display). Visit the BT.com website (www.bt.com) to find out how much it costs to send a SMS text message (depends upon your call package).

  • Page 41: Receiving A Call While Writing A Text

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 INSERT TEMPLATE – these are pre-stored messages. Press and scroll DOWN you want and press USE. The template is added to your text at the cursor. 4. When sending a message the display shows...

  • Page 42: Entering Text

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Saved messages are stored in the Drafts folder If you want to save a message to complete and/or send later you can store it in the drafts folder. Your BT Diverse 6450 can store up to 5 messages.

  • Page 43: Writing Tips

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Writing tips If you make a mistake, press character or digit to the left of the cursor. 1. Press UP/DOWN/LEFT/RIGHT 2. Press once to insert a space.

  • Page 44: Edit Sms Templates

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages When you delete a template it is shown on the screen as EMPTY. Edit SMS templates You can overwrite the existing templates with your own messages, up to 32 characters long.

  • Page 45: Read, Edit And Send Draft Sms Messages

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Read, edit and send draft SMS messages If you have saved a message you have written for sending later, you can view, edit and send it from the Draft Messages box.

  • Page 46: Reading Sms Text Messages

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages You will not be able to receive text messages until you have first sent a message. The first sent message registers you with the text service.

  • Page 47: Sms Alert

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 4. Follow the on-screen prompts to save, write, send or delete the messages. Or press previous menu level. SMS alert Your handset will beep when you receive an SMS text message.

  • Page 48: Adding Or Changing Sms Service Centre Numbers

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Adding or changing SMS Service Centre numbers 1. Press MENU, SMS MESSAGES is displayed, press scroll DOWN SMS SETTINGS SERVICE CENTRES is highlighted. Press OK.

  • Page 49: Sms User Areas

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS User Areas Your BT Diverse 6450 is pre-set to make all text messages available to every user. You can set up to 4 PIN protected user areas for your BT Diverse 6450 so that text messages can be kept private.

  • Page 50: How Callers Send A Text To A User Area

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 SMS text messages Follow these instructions to edit an SMS user area. 7. Scroll DOWN PIN PROTECTION RIGHT to select 8. Scroll DOWN . Enter your PIN if you have...

  • Page 51: Answering Machine

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine You can operate your BT Diverse 6450 answering machine from: the handset remotely from any external Touchtone™ telephone. The default setting for the answering machine is Off.

  • Page 52: Operating The Answering Machine

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine During operation via the handset, you will hear prompts that guide you through each step Operating the answering machine You can use any registered BT Diverse 6450 handset to switch your answering machine on and off, hear your messages and adjust the answering machine settings.

  • Page 53: Answer & Record

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answer & Record This invites your caller to leave a message. The pre-recorded message is ‘Hello, your call cannot be taken at the moment, so please leave your message after the tone’.

  • Page 54: Play Outgoing Message

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine RECORD MESSAGE is highlighted. 4. Press then use DOWN RECORD ANSWER ONLY 5. Press OK. Display shows RECORDING message. 6. Press SAVE to stop recording or 7.

  • Page 55: Answer Delay

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answer delay Answer delay sets the amount of time before your BT Diverse 6450 answering machine picks up a call. The default setting is 20 seconds. You can select an answer delay of 0, 5, 10, 15, 20, 25, 30 seconds or Time Saver.

  • Page 56: Open All Messages

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Incoming messages on your BT Diverse 6450 can be up to 3 minutes long. If the caller is still talking after 3 minutes, the prompt announces ‘Thank you for calling’...

  • Page 57: Delete All Messages

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 3. When the last message is played, the prompt announces, ‘End of messages’. Delete all messages 1. On your handset, press MENU, scroll MACHINE and press OK.

  • Page 58: Call Screening

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine Call screening You can listen while your answering machine takes a call. This lets you identify the caller and decide whether to take the call yourself.

  • Page 59: Memory Full

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Message Alert – set an audible beep when you have new answering machine messages. Security PIN –enables remote access to your messages from any TouchTone™ phone, see page 62.

  • Page 60: Operating The Answering Machine At The Base

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine If a caller is leaving a message when the memory becomes full your machine will announce ‘Thank you for calling’ and hang up. The machine will also automatically set to Answer Only.

  • Page 61: Play, Repeat, Skip And Delete

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Play, repeat, skip and delete 1. Press . The machine announces the number of new messages and memos recorded. The day and time of each message is announced and then the message is played.

  • Page 62: Operating Your Answering Machine From Another Phone

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Answering machine The pre-set code is 0000. You can change this to help prevent unauthorised callers from listening to your messages. To change your remote access Security PIN see Answering Machine Settings, page 58.

  • Page 63: Switch Answering Machine On Remotely

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 play your outgoing message. record a new outgoing message. switch answering machine off. Switch answering machine on remotely If you forget to switch on your answering machine, you can do it from another phone.

  • Page 64: Sounds & Pictures

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds & Pictures You can download pictures and ringtones from your PC. The BT Picture and Ringtone Manager provides a selection of pictures and ringtones. You can also select pictures from your own files or other ringtones that you have stored on your PC.

  • Page 65: Pictures

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 3. Click Next, then Install then Finish The BT Picture and Ringtone Manager icon will appear on your Desktop. 4. Plug your USB cable into a free USB socket on your computer.

  • Page 66: Edit A Picture

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures You cannot save over the currently opened file. Edit a picture Once you have opened a picture on your PC and before downloading it to your phone, you can:...
  • Page 67 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Zoom Out 1. Move your mouse over the Zoom Out on it once with your mouse. The image will now zoom out centered on the Preview Box. Click the button as many times as required.

  • Page 68: Save An Image File On Your Pc

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures You can also click on HELP for the on-screen guide. When your handset picture file is full, you must delete pictures from it before you can download new ones.

  • Page 69: Ringtones

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 DELETE PICTURE – Press to cancel. SET AS WALL PAPER – Press OK. The picture is saved as your wallpaper. 4. Press BACK to return to standby.

  • Page 70: Set, Rename Or Delete A Ringtone

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures You can now: PLAY – Click to play the ringtone STOP – Click to stop playback. PAUSE – Click to pause playback – Click to adjust the volume (make sure your PC speakers are switched on).

  • Page 71: Record A Ringtone

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Record a ringtone Use the mouthpiece to record any sound as a ringtone. 1. Press MENU then scroll DOWN PICTURES . Press OK. 2. Scroll DOWN RECORD RINGTONE 3.

  • Page 72: Repair

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Sounds and pictures Repair If you have a problem with your BT Picture and Ringtone Manager application, you can repair the program. 1. Insert the BT Picture and Ringtone Manager CD into your PC’s CD ROM or DVD drive.

  • Page 73: Handset Settings

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings Ringer melody and volume You can set separate ring melodies for external and internal calls. You can choose from any of the ringtones stored on your handset. To store new ringtones, see page 70.

  • Page 74: Battery Save Mode

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings Using the battery save mode does mean that when the handset is off the base the display appears to switch off, however by pressing any button you will immediately re-activate the display.

  • Page 75: Handset Name

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset name When registered to the base, each handset is given a number 1-5. You can also give the handset a name to match the location or user, e.g. Mike or Office.

  • Page 76: Auto Talk

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Handset settings The default setting for auto talk is On. 4. Press LEFT RIGHT to select the Press SAVE. 5. Press to return to standby or back in the menu.
  • Page 77 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 2. Scroll DOWN SELECT BASE All bases to which the handset is registered are displayed. 3. Use DOWN to select the base you want and press OK.

  • Page 78: Base Settings

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Base settings Ringer melody and volume Choose from 5 melodies and 5 volume levels plus Off. 1. Press MENU then scroll DOWN press OK. Display shows RINGER 2.

  • Page 79: Music On Hold

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Music on hold Choose whether an external caller will hear musical tones if you put them on hold, e.g. while transferring them to another handset. The default setting is On.

  • Page 80: Repeater Mode

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Base settings 4. Display shows ENTER NEW PIN press SAVE. Display shows CONFIRM NEW PIN new PIN again. 4. Press SAVE. The display shows 5. Press to return to standby or back in the menu.

  • Page 81: Calendar/Clock

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Calendar/Clock Use the Calendar and Clock functions to: Set up to 5 appointment reminder calls. ■ Set an alarm call. ■ Set the time & date. ■...

  • Page 82: Alarm

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Calendar/Clock 7. Enter the DATE of the appointment and press DOWN. 8. Press LEFT RIGHT to select the ringtone you want. 9. Press SAVE. 10. Press to return to standby or back in the menu.

  • Page 83: Time & Date

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Time & Date 1. Press MENU then scroll DOWN press OK. 2. Scroll DOWN TIME & DATE 3. Enter the correct time then scroll DOWN. 4. Enter the correct date and scroll DOWN.

  • Page 84: Additional Handsets And Bases

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Additional handsets and bases Up to 6 handsets can be registered and operated from the BT Diverse 6450 base. This allows you to hold internal calls even while another handset is making an external call.

  • Page 85: Register A Diverse 6400 Handset To Your Diverse 6450 Base

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Register your handset to another base On the handset: 1. Press MENU then scroll DOWN press OK. Display shows REGISTER HANDSET 2. Press OK. The next available base is highlighted automatically, e.g.

  • Page 86: Select A Base

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Additional handsets and bases Select a base On the handset: 1. Press MENU then scroll DOWN and press OK. Scroll DOWN 2. Press OK. Display shows BASE 2 the base you want and press OK.

  • Page 87: Help

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help Handset not registering Check that the base is plugged into the mains power and switched on. ■ Check that there are charged batteries in the handset and fitted correctly.

  • Page 88: Possible Problems With Sms

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help Handset does not ring Check that the batteries are inserted correctly. ■ Check that the handset ringer has not been switched off, see page 17. ■...
  • Page 89 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Cannot send text Check service centre number is correct including 1470P prefix. ■ Cannot receive text Check service centre number is correct. ■ Ensure you have subscribed to a Caller Display service and that it is active. You can check ■...
  • Page 90 BT Residential lines – call 150. BT Business lines – call 152. ■ For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business). ■ Additional handsets are available from the Helpdesk on 0870 240 3962.

  • Page 91: Helpline

    You have pressed the wrong button in a sequence. Check the prompts in the display or ■ refer to instructions in this user guide. Customer Helpline If you experience any difficulties please call the BT Diverse Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help...

  • Page 92: For Your Records

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Help For your records Date of purchase: Place of purchase: For guarantee purposes, proof of purchase is required, so please keep your receipt. Enter your system PIN here: For more information on your system PIN, see page 79.

  • Page 93: General Information

    This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety information Only use the power supply suitable for the BT Diverse 6450 range. Using an unauthorised ■ power supply will invalidate your guarantee and may damage the telephone.

  • Page 94: Cleaning

    BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 General information Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release ■ of highly toxic chemicals. Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

  • Page 95: Connecting To A Switchboard

    To change the dialling mode, see Dialling, page 78. Guarantee Your BT Diverse 6450 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 6450, or any component...
  • Page 96 If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 87 or contact the BT Diverse Helpdesk for assistance on 0870 240 3962 or email bt.helpdesk@vtecheurope.com. The helpline is open from 9.00am-5.30pm Mon-Fri and 9.30am-2.30pm Saturdays.

  • Page 97: Additional/Replacement Items

    The BT Diverse 6450 has a total REN of 1, i.e. for a base and up to 6 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
  • Page 98 BT Diverse 6450 – Issue 2 - Edition 01 – 05.01.05 – 6260 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of...

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