Handling Calls; Placing A Call On Hold - Aastra 6737i User Manual

Handling Calls

When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a
call, or conference.

Placing a Call on Hold

You can place an active call on hold by pressing the Hold
retrieve the call.
IP Phone UI
To place a call on hold
1. Connect to the call (if not already connected).
2. Press the Hold key.
The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that
you still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.
Note:
If you are connected to another call, the phone does not beep to remind you that you still have a call on hold.
When on Hold
To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line
appearance light for the line you are on remains solid to indicate that you are still connected.
112
Services Icom
Directory
Callers
L1 John Smith
Keri March
201
00:17
Pickup
Conf
Xfer
Services
Directory
Callers
L1 John Smith
Keri March
201
Drop
Conf
Xfer
key. When you place a call on hold, only your phone can
Icom
00:17
41-001452-05 REV02 – 07.2014