HP Photosmart R817 User Manual page 156

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Message
Unsupported USB
cable.
Selected print size
is larger than
selected paper
size.
Paper error.
156 HP Photosmart R817/R818 User's Manual
Possible cause
Your camera
cradle or dock is
connected to a
printer using the
wrong type of
cable, or the
printer is not a
PictBridge-
certified printer.
Print size is too
large for the
paper size.
The paper tray
may be empty or
there may be a
paper jam.
Solution
Use the USB cable that
came with this camera.
The larger, flat end
connector on the cable
(see page 99) should
connect to the printer,
usually on the front of the
printer. If your printer does
not have a connector for
this type of USB cable,
then it is not a PictBridge-
certified printer, and it is
not a supported printer
with your camera. The
printer must have the
official PictBridge logo
.
Press on the camera
to return to the Print Setup
screen and select a print
size that matches the
paper size. Or select a
larger paper size and load
larger paper into the
printer.
• Examine the paper
tray. If it is empty, refill
it.
• Examine the paper
path for a paper jam. If
you find one, clear it.