HP Photosmart R817 User Manual page 136

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Problem
The Lithium
Ion battery
will not
charge.
The camera
does not turn
on when I
connect to AC
power, then
disconnect,
then
reconnect.
The camera
does not
respond
when I press
a button.
136 HP Photosmart R817/R818 User's Manual
Possible cause
The battery is
fully charged.
The wrong AC
power adapter
is being used.
Battery voltage
is too low for
charging to
start.
The battery is
damaged or
bad.
There is no
battery in the
camera.
The camera is
turned off or
has shut down.
Solution
Try charging it again after it has
drained awhile.
Use only the approved HP AC
power adapter (see page 176).
The camera will not charge a
damaged or over-discharged
battery. Charge the battery in the
HP quick recharger or the spare
battery charging bay of the dock
(both purchased separately), then
try it in the camera again. If this
does not work, buy a new Lithium
Ion battery (see page 176).
If the camera detects a problem
with the battery, it will not start
charging or will stop charging
prematurely. Buy a new battery
(see page 176).
• Insert a battery into the
camera.
• Reset the camera (see
page 126).
Turn on the camera.