Table of Contents
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1.
INTRODUCTION
1.1
SOFTWARE DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2
SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3
PROGRAMMING OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.4
PROGRAM INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.5
TESTING THE MODEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1
SOFTWARE DESCRIPTION
The software described in this manual supports the programming of a variety of Linear products. These instructions are
focused on the Model PERS-3600 Personal Emergency Reporting System. The screen snapshots in this manual were
made with the software running on the Windows XP™ operating system.
Refer to the RA-2400/PERS-2400A Programming Reference Guide P/N: 217163 for details on programming the
PERS-2400A Personal Emergency Reporting System.
Refer to the RA-2400/DVS-1200, DVS-2400, DUAL-824 & DVS-2408 Supervised Wireless Security Systems Programming
Reference Guide P/N: 217473 for details on programming these other models.
What is the RA-2400 Remote Access Software?
The RA-2400 Remote Access software is a communications program designed to work with Linear's PERS-3600
Personal Emergency Reporting System. The software runs on an IBM PC or compatible computer and connects to the
console through the standard telephone network, or to the Console directly, with the computer's modem. This 32-bit
software runs under all versions of the Windows ™ operating system.
RA-2400 software programs all features of Linear PERS Consoles (excluding learning transmitters into the Console).
RA-2400 sets the options for: Console alarm, audio, and sensors; communicator telephone numbers, call routing,
formats, reporting codes, account numbers, and reminder message times.
The RA-2400 software has a large help fi le that can be accessed at any time by selecting "Contents" from the "Help"
menu or by pressing the F1 key.
How does RA-2400 connect to a Console?
Remote Access communicates with the Console over the same telephone line the Console uses to send communicator
reports. Remote Access can also connect to the Console without a telephone line by directly connecting the Computer
modem's LINE jack to the Console's LINE jack using a standard modular telephone cable.
With a telephone line connection (remote dialing), a special dialing procedure is used. First, Remote Access dials the
phone number specifi ed for the Console. Remote Access waits long enough for the phone to ring two or three times, then
hangs up. Next, Remote Access waits, then dials again. This second call is answered on the fi rst ring by the Console.
With a direct connection (local cable connection), Remote Access prompts the user to place the Console in Test Mode
and press the Console's HELP button to establish the connection.
Once the connection is made, the Console will check if its remote access password matches the calling software's
password. If the passwords match, access is granted.
Do I have to be connected to a Console to make programming changes?
Since Remote Access knows the Console's programming structure, you can modify an Account Profi le without being connected
to a Console. This means you can set all of the values for a specifi c Console confi guration and then connect to a unit and send
all of the values that you have set. This is referred to as off-line Console confi guration.
How do I change Console settings while on-line?
While on-line with the Console, make any changes to the Account Profi le then send the data to change the Console.
Can I make a template with the typical settings for all of my accounts?
Programming "templates" can be created to speed up programming multiple Consoles. Common settings, such as the
Central Station telephone number, communicator format, Console and communicator confi gurations which are shared
by all of your accounts can be stored in an Account Profi le and used as a template. That template fi le can be used as a
basis for creating each customer Account Profi le fi le. See "Using Profi le Copies" in the Help contents for more information
on creating a template.
How do I add and remove the program's password?
A password can be set to restrict the RA-2400 to authorized users only. To add a password, select "Change Password..."
from the "Options" menu. Enter the password in the "New Password" fi eld. Verify it by entering the password again in "Re-
type New Password" and click OK. To remove the password, enter your password in "Old Password", don't enter anything
in both the "New Password" and "Re-type New Password" fi elds and press OK.
1
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