Ricoh Pro C651EX Operating Instructions Manual page 231

Condition
"Prg. Dest." does not appear on
the scanner screen for specifying
destinations.
User authentication is disabled,
yet stored files do not appear.
User authentication is disabled,
yet destinations specified using
the machine do not appear.
Cannot print when user
authentication has been
enabled.
If you try to interrupt a job while
copying or scanning, an
authentication screen appears.
After you execute "Encrypt
Address Book", the "Exit"
message does not appear.
Cause
"Restrict Adding of User
Destinations" is set to [On] in
"Restrict Use of Destinations"
under "Extended Security", so
only the user administrator can
register destinations in the
Address Book on the scanner
screen.
User authentication might have
been disabled without "All Users"
being selected for user access to
stored files.
User authentication might have
been disabled without "All Users"
being selected for "Protect
Destination".
User code authentication may
not be specified in the printer
driver.
With this machine, you can log
out while copying or scanning. If
you try to interrupt copying or
scanning after logging out, an
authentication screen appears.
The hard disk may be faulty.
The file may be corrupt.
If Authentication Fails
Solution
Registration must be done by the
user administrator.
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
files you want to display.
For details, see p.75
"Configuring Access Permissions
for Stored Files".
Re-enable user authentication,
and select [All Users] as the
access permission setting of the
destinations you want to display.
For details, see p.96 "Protecting
the Address Book".
Specify user code authentication
in the printer driver.
For details, see the printer driver
Help.
Only the user who executed a
copying or scanning job can
interrupt it. Wait until the job has
completed or consult an
administrator or the user who
executed the job.
Contact your service
representative.
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