Solving Problems With Printing Quality - Konica Minolta BIZHUB C20 User Manual

Solving Problems with Printing Quality

Symptom
Nothing is
printed, or
there are
blank spots
on the
printed page.
Entire sheet
is printed in
black or
color.
Solving Problems with Printing Quality
Cause
One or more of the
toner cartridges may
be defective.
One or more of the
imaging units may be
defective.
The media is moist
from humidity.
The media set in the
printer driver mis-
matches the media
loaded in the
machine.
Several sheets are
being fed at the same
time.
One or more of the
toner cartridges may
be defective.
One or more of the
imaging units may be
defective.
Solution
Remove the toner cartridges and
check if any is damaged.
Remove the imaging units and check
for damage. If it is damaged, replace it.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
Load the correct media in the machine.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the imaging units and check
for damage. If it is damaged, replace it.
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