Troubleshooting Print-Quality Problems; This Section Includes: Pages Are Blank - Xerox ColorQube 8580 User Manual

Troubleshooting Print-Quality Problems

This section includes:
• Pages are Blank ................................................................................................................................................................... 155
• Ink or Debris is on the Page ........................................................................................................................................... 156
• Predominant Light Stripes with Ink Missing from the Print ............................................................................. 156
• Random Light Stripes are on the Page ..................................................................................................................... 157
• Image Prints Too Light or Too Dark ........................................................................................................................... 157
• Transparency Images are Too Light or Too Dark ................................................................................................ 158
• Colors are Incorrect or Inaccurate .............................................................................................................................. 158
• PANTONE Colors Do Not Match .................................................................................................................................. 159
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem.
If the problem persists, go to:
®
• Xerox ColorQube 8580 Color Printer:
®
• Xerox ColorQube 8880 Color Printer:
CAUTION:
The Xerox
not cover damage caused by using unsupported paper or special media. The Xerox
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Contact your Xerox representative for details.
Pages are Blank
Probable Causes
The paper type that is set in the print driver does not
match the paper that is loaded in the printer.
Several sheets of paper are feeding at the same time.
The paper is not correctly positioned in the tray.
See also:
Loading Paper on page 53
www.xerox.com/office/CQ8580support
www.xerox.com/office/CQ8880support
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
Solutions
Ensure that the paper type is set properly in the driver
and at the printer control panel.
1. Remove the paper from the tray and check for static
electricity.
2. Fan plain paper or other media, then replace it in the
tray. Do not fan transparencies.
1. Remove the paper, tap the edges it to straighten it
out, then return it to the tray.
2. Adjust the length and width guides to fit the paper.
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Xerox ColorQube 8580/8880 Color Printer
Troubleshooting
®
Total
155
User Guide