Camera/Computer Communications - Kodak CX6230 User Manual

Camera/Computer Communications

Problem
The computer
cannot
communicate
with the
camera.
(For
communication
problems with
a camera dock
6000, see
page 75.)
Chapter 10
Cause
There is a problem with
the configuration of the
USB port on the
computer.
Camera power is off.
Battery is not charged.
Some Advanced Power
Management utilities on
laptops turn off ports to
save battery life.
USB cable is not
securely connected.
Software is not installed. Install the software
Software is installed
incorrectly.
Too many applications
are running on the
computer.
The Battery Monitor or
similar software runs
constantly.
Solution
See this file on the EasyShare
software CD: USB.html Or, go to:
www.kodak.com/go/
camerasupport.
Turn on the camera
Recharge the battery
See the Power Management section
of the laptop user's guide to disable
this feature.
Connect cable to camera and
computer port (page
(page 61).
Disconnect the USB cable. Close all
open applications. Uninstall, then
re-install the software
To uninstall, go to Start/Settings/
Control Panel/Add/Remove
Programs.
Disconnect camera from the
computer. Close all software
applications, reconnect camera.
Close that software before starting
the Kodak software.
(page 6).
(page 72).
65).
(page 61).
81