Troubleshooting
Camera/computer communications
If...
The computer does
not communicate
with the camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
Slide show stops or
does not run on an
external video
device.
LCD screen messages
If...
No pictures or
videos to display
48
Try one or more of the following
I
Turn on the camera (see
I
Make sure the battery is fully charged (see
I
Connect the USB cable to camera and computer port (see
I
Install the software (see
I
Disconnect the USB cable. Close all software applications. Re-install
the software (see
I
Disconnect camera from the computer. Close all software applications,
reconnect camera.
I
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
I
Disconnect the USB cable. Close all software applications. Re-install
the software (see
I
Reboot the computer.
I
Try another computer.
I
Adjust the camera Video Out setting NTSC or PAL
I
Make sure the external device settings are correct. (See the device's
user's guide.)
Try one or more of the following
I
Change image storage location setting
page
3).
page
36).
page
36).
page
36).
www.kodak.com/go/support
page
2).
page
page
36).
(see page
(see page
32).
37).
33).