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Camera/computer communications
If...
The computer does
not communicate
with the camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
LCD screen messages
If...
No images to
display
Memory card
requires
formatting
Memory card
cannot be read
(Please format
memory card or
insert another
card)
www.kodak.com/go/support
Try one or more of the following
I
Turn on the camera (see
I
Install new batteries (see
(see
page
2).
I
Connect the USB cable to camera and computer port (see
I
Install the software (see
I
Disconnect the USB cable. Close all software applications. Re-install
the software (see
I
Disconnect camera from the computer. Close all software applications,
reconnect camera.
I
Disconnect the USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (see
I
Disconnect the USB cable. Close all software applications. Re-install
the software (see
Try one or more of the following
I
Change image storage location setting
I
Insert a new card (see
Caution: Formatting a card deletes all pictures and videos,
including protected files.
page
3).
page
1) or charge rechargeable batteries
page
39).
page
39).
page
39).
page
4) or format the card
Troubleshooting
page
page
39).
(see page
28).
(see page
40).
30).
47
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