Troubleshooting Procedures
To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless
testing requires it.
•
Check for proper polarity of motor against timer
sequence chart.
Check for loose or slipping belt.
•
Water fill does not stop at proper level
•
Failed pressure switch.
•
Air leak in pressure hose. Replace pressure hose.
•
Water in pressure hose. Blow air through hose to
remove water.
•
Broken, weak, or missing mixing valve armature
spring.
Sediment on or under mixing valve diaphragm,
•
failed diaphragm, or armature binding in armature
guide. Replace mixing valve.
•
A siphoning action started in washer will cause
water to be siphoned from washer during cycle.
Caused by drain hose being lower than washer
cabinet top. Install No. 526P3 Siphon Break Kit.
Provide an air gap around drain hose and drain
receptacle. Install No. 36878 Standpipe Adapter.
•
Failed electronic control.
•
Broken, loose, shorted or incorrect wiring.
Timer does not advance
Timer is designed to pause during fill periods.
•
Some cycles have pause (delicate cycle).
•
Loading door is open.
•
Washer will not fill. Timer pauses until pressure
switch is satisfied.
•
Verify washer is not siphoning during rinse cycle.
Install No. 526P3 Siphon Break Kit.
•
Failed timer.
•
Broken, loose, shorted, or incorrect wiring.
Motor does not operate
•
Power cord not plugged in, blown fuse or tripped
circuit breaker at circuit panel.
•
Loading door not closed or failed switch.
•
Motor overload protector has cycled. Wait two to
three minutes for overload protector to reset.
Binding in upper or lower motor bearings.
•
Motor is dead, electrical power is present. Test
•
motor switch and windings.
•
Motor start functions fail or motor only hums. Test
motor start switch and start windings.
•
Timer improperly set.
•
Failed timer.
Washer smokes, overheats, and cycles on
overload protector or switch actuator kicks in and
out.
•
Belt is tacky and does not allow proper slipping.
•
Belt tension is too tight and does not allow proper
slipping.
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W ARNING
•
Motor start functions fail.
•
Bind in water pump.
•
Brake pads are binding.
•
Brake, transmission or motor have locked up and
will not turn.
Failed timer.
•
•
Incorrect voltage. Contact local utility company, or
have a qualified electrician check power supply
voltage.
No agitation
Failed timer. Timer is designed to pause (SOAK)
•
during DELICATE cycle.
•
Failed pressure switch.
•
Loose or broken drive belt.
•
Failed transmission assembly.
•
Sheared motor pulley roll pin.
•
Motor overload protector has cycled. Wait two to
three minutes for overload protector to reset.
Bind in water pump.
•
•
Loading door not closed or failed switch.
•
Failed timer.
•
Broken, loose, shorted or incorrect wiring.
Constant agitation
•
Failed timer.
•
Shorted or incorrect wiring.
Constant spin
•
Washtub does not stop spinning within seven
seconds after loading door is open. Replace
brake pads. Tighten Helix Bolt if loose.
•
Excessive wear on brake pads, or missing brake
pads.
Failed timer.
•
•
Failed electronic control.
•
Broken, loose, shorted or incorrect wiring.
Washer stops in middle of cycle or quits after a
couple loads ⎯ intermittent
•
Belt is tacky and does not allow proper slipping.
•
Belt tension is too tight and does not allow proper
slipping. Verify idler spring is properly connected.
Verify proper belt and pulley are installed.
•
Motor overload protector has cycled. Wait two to
three minutes for overload protector to reset.
•
Brake, transmission or motor have locked up and
will not turn.
•
Motor switch functions fail.
•
Failed timer.
•
Broken, loose, shorted or incorrect wiring.
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