Home Center Software On Windows Works Incorrectly Following Software Upgrade; Print Troubleshooting; Envelope Printing Incorrect - Kodak ESP 9 User Manual

Troubleshooting

Home Center software on Windows works incorrectly following software upgrade

Print troubleshooting

Envelope printing incorrect

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Probable Cause 1
The USB cable is unplugged and reconnected to the printer.
Probable Cause 2
A printer-terminated error occurs.
Probable Cause 3
Power is interrupted.
Corrective Action
Restart the computer and printer.
Probable Cause
Some changes in the Home Center software on Windows systems may have been
affected by enabled Security and/or User Account Control settings.
Corrective Action
1. Right-click on the Home Center icon (shortcut) on the Desktop.
2. Select Properties .
3. Select the Compatibility tab.
4. Check the box that says "Run the program as an administrator."
Use this section to resolve print problems.
Probable Cause
The envelopes are not loaded correctly.
Corrective Action
1. Remove the envelopes from the paper tray.
2. Straighten the stack of envelopes against a flat surface. Reload the stack into the
paper tray print side down, with the envelope flap aligned to the left.
3. Squeeze the paper guide and slide it to the right until it touches the edge of the
envelopes.
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