Mercedes-Benz COMAND Operating Instructions Manual page 102

Problems with the navigation system
100
Problem
A message informs you
that the data medium
containing the digital
map is incompatible
with the vehicle soft-
ware.
Problem
The map software
update has failed.
Problem
COMAND asks for an
activation code during
the map update.
Possible causes/consequences and M M Solutions
The data medium containing the digital map cannot be used for
the update.
To confirm the message: press the controller.
X
Remove the data medium.
X
Have the system database checked at an authorized Mercedes-
X
Benz Center.
Possible causes/consequences and M M Solutions
The data medium is dirty.
Clean the data medium.
X
Restart the update.
X
The data medium is scratched.
Consult an authorized Mercedes-Benz Center.
X
There is overheating due to excessive temperatures in the vehicle
interior.
Wait until the vehicle interior has cooled down.
X
Restart the update.
X
COMAND's integrated hard disk is defective.
Consult an authorized Mercedes-Benz Center.
X
Possible causes/consequences and M M Solutions
The digital map is secured with an activation code.
Consult an authorized Mercedes-Benz Center.
X