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Appendix
Troubleshooting
If you are experiencing problems with your phone, please check the
chart below before calling for assistance. If you cannot solve the prob-
lem after consulting this chart, contact your local dealer.
The power does not come on.
You cannot make a call.
You can make calls, but hear an • This can occur if you are outside
announcement that you cannot
make calls because you are
outside the service area.
Calls are cut-off, or noise
interference is heard.
You cannot charge the phone.
40
R12-PHS_Body.pm6
Problem
Cause
• Is the battery fully charged? (
• Are you pressing the key for long
enough?
• Is the phone number correct?
(Have you included the area code
in the number?)
• Have you moved outside the ser-
vice area?
• Is dial lock turned on?
• Is there a pause in the phone
number?
your registered area.
Turn the phone off then on again
and try again.
• Move to a different location and try
again.
• Is the AC adapter jack correctly in-
serted into the phone? (
• Has the power cord been discon-
nected from the power supply?
• Is the battery mark blinking?
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p. 4)
p. 2)
7/24/00, 2:17 PM
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