Step by step
Directed pickup?
Directed pickup?
Picking up the held call
Prerequisite: Your colleague has placed a call on hold
on their multiline phone page 110. You know the co-
worker's internal phone number and the function is con-
figured for you in OpenScape Voice.
f
Select and confirm the option shown in the idle phone's
context menu.
or.
^
Lift the handset.
or
Speaker Press the key shown.
or
Headset Press the key shown.
f
Select and confirm the option shown.
j
Enter and confirm the relevant phone's internal number.
You are connected to your colleague's held call either via
the handset or in speakerphone mode.
Basic functions
35