Keyboard; Media Center - Gateway 3-Bay mBTX Pro User Manual

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You see an "Unable to locate host" message and are unable to browse the Internet
Connecting to a Web site takes too long
Many factors can affect Internet performance:
People are sending you e-mail messages, but you have not received any mail

Keyboard

The keyboard does not work
A keyboard character keeps repeating or you see a "keyboard stuck" or "key failure" error
message
Liquid spilled in the keyboard

Media Center

To view Media Center troubleshooting information that is not covered in this section, go to the
Gateway support Web Site at www.gateway.com.
Support. Type the phrase Windows Media Center in the Search Help box, then press
E
NTER
The Media Center video display looks bad on your TV
Many factors, such as the display type, quality of the video source, type of connection used,
quality of video cables, display device screen resolution, size of TV, age of the TV, or the type of
TV (interlaced or progressive scan), can affect the video quality significantly:
www.gateway.com
This problem can occur when you have typed a URL (Web address) incorrectly, you have
lost your Internet connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error message still appears, disconnect
from the ISP connection and close your browser, then reconnect and open the browser.
If you still get the error, your ISP may be having technical difficulties.
The condition of the telephone lines in your residence or at your local telephone service
The condition of the Internet computers to which you connect and the number of users
accessing those computers
The complexity of graphics and multimedia on Web pages
Having multiple Web browsers open, performing multiple downloads, and having multiple
programs open on your computer
Click the receive button in your e-mail program.
Make sure that your account with your Internet service provider (ISP) is set up correctly.
Contact your ISP for technical support.
Make sure that the keyboard cable is plugged in correctly. For more information, see the
poster that came with your computer.
Remove all extension cables and switch boxes.
Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to
remove dust and lint trapped under the keys.
Try a keyboard that you know works to make sure that the keyboard port works.
Reinstall the keyboard device driver.
Make sure that nothing is resting on the keyboard.
Make sure that a key is not stuck. Press each key to loosen a key that might be stuck,
then restart your computer.
If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. Clean
the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again.
If the keyboard does not work after it dries, you may need to replace it.
Help
For more information about Windows Media Center, click Start, then click Help and
.
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