Troubleshooting; Paper Feed Problems; Wrong Print Position; Jam 0 - Xerox WorkCentre PE120 Service Manual

7

Troubleshooting

7.1 Paper Feed Problems

7.1.1 Wrong Print Position

Printing begins at the wrong position on the paper.
Possible Cause
1. Defective feed sensor.

7.1.2 Jam 0

Fuser
PR
EXIT
Sensor
Possible Cause
1. Defective solenoid.
2. Defective tray or bypass knock up plate and springs.
3. Defective or damage paper separator pad.
4. Contaminated pick rollers.
L S U
Toner Cartridge
CR
DR
OPC SR
PTL
MP Sensor
Feed
TR FR
Sensor
Empty Sensor
Service Manual
Solution
a. Replace the defective acutator/sensor.
Description:
Paper does not leave the tray.
Jam 0 occurs if the paper is fed into the printer.
Solution
a. Use Tech Mode to test the solenoid.
Replace the solenoid if defective.
b. Check the cassette or bypass tray knock up
plate. Repair or replace as required.
c. Clean the separator pad, or replace as
required.
d. Replace the tray if defective.
e. Clean the pick rollers. Replace if defective.
f. Ensure all rollers are free from debris and
rotating freely.
g. Check the SMPS, main board and all
connections. Replace any defective parts.
Troubleshooting
7-1