Faqs; Frequently Asked Questions - Ricoh GlobalScan Administrator's Manual

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Q. What does the GlobalScan Server do?
A. The Server acts as a digital document routing system that accepts scanned documents
(from properly equipped multifunctional devices) and creates digital files for electronic
transmission over your network as an attached e -mail, fax or file.
Q. What is required to connect a multifunctional device to a GlobalScan Server?
A. You need to purchase a NIB (network Interface Board), 64MB additional memory and
the GlobalScan Option. Also see Appendix A: System Requirements and Specifications
for additional information.
Q. How many multifunctional devices can a single GlobalScan Server service/
support?
A. GlobalScan will support up to 250 enabled MFDs with a single GlobalScan Server
installed within your organization.
Q. Which e-mail systems will GlobalScan support?
A. GlobalScan sends e-mail via Lotus Notes, Microsoft Exchange, or via MAPI or most
SMTP servers, with or wi thout authentication.
Q. How does GlobalScan communicate with our mail server?
A. GlobalScan uses LDAP or LDAPS (secure LDAP) to access all the Global Address
Books that reside on your mail server.
Q. What is the advantage of LDAP and LDAPS?
A. Since GlobalScan Server is installed on the same network as the Global Address Book,
GlobalScan is able to access stored directory information on your server, using LDAP.
This means that the GlobalScan Server does not maintain its own Address Book,
resulting in less administrative burden on the system and administrator. LDAPS adds
another layer of security by encrypting the exchange of data between the GlobalScan
Server and LDAP Directory Server. Note: The Directory Server must also support
LDAPS, otherwise address lookup through LDAPS is not supported.
Q. What data exchange format is used?
A. XML is the sole data exchange format for all data transfer between the multifunctional
device and GlobalScan Server.
Q. Can GlobalScan reduce my overnight delivery costs?
A. Yes! GlobalScan can significantly reduce your overnight package delivery expenses by
scanning your documents and sending them in a PDF format at a fraction of the cost.
What's more, the document is delivered to its destination within seconds, not one or
more days.
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GlobalScan Ver. 2.0
Administrator's Guide
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