Xerox DOCUPRINT N4525 Advanced Features And Troubleshooting Manual page 109

Error Description and corrective action
Load <tray> The specified tray may be out of the requested paper, or the printer is not
<size> <type> configured for the requested paper. (The
System Menu
If the specified tray is out of the requested paper, load paper of the requested
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size and type in that tray. Printing continues.
If the requested paper was not loaded in the printer at all (none of the trays
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were configured for that paper size and type), load the requested paper in the
specified tray.
If you do not want to load the requested paper in that tray but want to use
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another tray, load the requested paper in the other tray, then use the
Menu
If you decide to use another paper size or type for the job, press the Value
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keys (labeled 3 or 7) to scroll through all the trays until you find an
acceptable alternate, then press the Enter key (labeled 4). Printing continues
on the new paper, but data can be lost (off the page) or not formatted
correctly when you change paper size/type.
Maintenance Kit The Fuser, Bias Transfer Roll (BTR), and feed rolls have reached their end of
Replace life.
Install a new Maintenance Kit.
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Maintenance Kit The Fuser, Bias Transfer Roll (BTR), and feed rolls are near their end of life.
Required
Order a new Maintenance Kit.
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Manual Feed The paper required for the job needs to be loaded in the Manual Bypass
<Size> <Type> Feeder.
Add paper of the requested size and type to the Manual Bypass Feeder.
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MCU Failure The printer control program has been destroyed.
Power Off/On
Power OFF and ON the printer.
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If the problem persists, contact your Customer Support Center.
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Memory Failure The printer controller memory has failed; printing cannot resume.
Power Off/On
Perform a Memory Check by powering OFF the printer, then powering it ON
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again.
If the problem persists, contact your Customer Support Center.
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Menu Locked A submenu has been locked and the user is prohibited from making any
changes to the configuration parameters in the sub-menu.
The menu can only be unlocked with a PJL command or SNMP tool such as
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CentreWare DP.
Motor Failure The printer motor has failed; printing cannot resume.
Power Off/On
Power OFF and ON the printer.
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If the problem persists, contact your Customer Support Center.
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Advanced Features and Troubleshooting Manual
determines whether to wait or ignore a mismatch condition.)
on the control panel to match the requested paper type.
Control Panel Messages
setting in the
Page Policy
Tray
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