True CS400 Owner's Manual page 133

CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault CN03:
Console
Stuck Key
Fault CN04:
Lower Board
Comm Fault Console
(Treadmill
Only)
Fault CN05: No
Console
Lower Control
Fault CN06:
Config Console
Mismatch
Fault CN07:
Calibration Console
Timeout
Fault CN08:
Calibration
Failed - Lower Console
Limit Not
Reached
Fault CN09:
Console
Insert Safety Key
Fault CN10: E-
Console
Stop Fault
Fault CN24: BB
Console
Comm Fault
Fault CN25:
Firmware Console
Mismatch
Membrane Key stuck
down/closed
Brainboard fails to receive timely
communication responses from
lower board - Fault after 3 retries
No lower board connected to
console - detection wires not
connected.
Console is configured for a
product different than that to
which it is connected.
Incline Calibration was not able
to complete within allowed time.
During incline calibration, the
incline stalled before reaching
what should be the lower limit.
Emergency Circuit opened
A test of the emergency circuit
has failed
SBC cannot communicate with
Brainboard
Firmware on brainboard not
compatible with SBC software
TRUEfitness.com / 800.426.6570 / 636.272.7100
Membrane key is
damaged
Loose Cable
Smart Card
MCB
Console
Loose Cable
Console Configure
incorrectly
Console Configure
incorrectly
Loose Cable
Low AC Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Safety Key not engaged
Loose Cable
Switch Damaged
Console Catch
Safety Key not engaged
Loose Cable
Switch Damaged
Console
Corrupt software
Firmware and software
versions are not
compatible
Contact dealer or TRUE
service
Power cycle
Check cable connections
Contact dealer or TRUE
service
Power cycle
Check cable Connection
Re-configure console
Power cycle
Re-configure console
Check cable connections
Retry calibration
Verify AC Voltage at
Outlet
Power cycle
Check cable connections
Run incline calibration
Contact dealer or TRUE
service
Re-insert safety key
Check cable connections
Contact dealer or TRUE
service
Power cycle
Reinsert safety key
Check cable connections
Contact dealer or TRUE
service
Power cycle
Contact dealer or TRUE
service
Power cycle
Reconfigure Console
Re-install
software/firmware
Contact dealer or TRUE
service
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