True CS400 Owner's Manual
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True CS400 Owner's Manual

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* Assembly Guide & Warranty Card Included
CS400 ELLIPTICAL
OWNER'S MANUAL
Revision 092614

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Summary of Contents for True CS400

  • Page 1 * Assembly Guide & Warranty Card Included CS400 ELLIPTICAL OWNER’S MANUAL Revision 092614...
  • Page 2 CS400 ELLIPTICAL OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience.

  • Page 4: Table Of Contents

    CS400 ELLIPTICAL OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 4B: Escalate Operation Safety Instructions Escalate Overview Space Requirements Console Navigation Grounding Instructions TV Controls Power Requirements iPod® Integration Warning Decals Bluetooth Audio Compliances Advanced Console Functions...

  • Page 5: Chapter 1: Safety Instructions

    Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the elliptical malfunctions.
  • Page 6 To disconnect, turn power OFF at the ON/OFF switch if applicable, then remove plug from electrical outlet. • Never operate a TRUE product if it has a damaged power cord or electrical plug, or if it has been dropped, damaged, or even partially immersed in water. Contact TRUE Customer Service.

  • Page 7: Space Requirements

    Avoid placing hands on the upper side rail covers while elliptical is in operation. (See Fig 2) SPACE REQUIREMENTS: TRUE’s recommendation is to leave a 39” safety zone at rear of elliptical. The sides of the unit should be at least 20” away from the wall or obstructions. (See Fig 1)

  • Page 8: Grounding Instructions

    CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.

  • Page 9: Power Requirements

    CHAPTER 1: SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 10: Warning Decals

    CHAPTER 1: SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. *To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations.

  • Page 11: Chapter 2: Assembly Instructions

    • Keep the top side of the moving surface clean and dry. Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical Support at 1-800-883-8783. PRE-ASSEMBLY CHECK LIST...

  • Page 12: Elliptical Assembly Steps

    CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS: CAUTION: • It is recommended that two people unpack and assemble elliptical. • Remove bands from packaging and pull top from pallet. • Remove all parts from packaging. Leave machine on pallet. • For each step use hardware in the corresponding bag.
  • Page 13 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): Pre-Assembly STEP 1: Install Transport Handle Bars: a) Important: With machine still on pallet, attach handle bars to the front and rear of machine. Handle Bars will provide assistance in moving machine. Figures 1 & 2 b) Carefully remove Elliptical from pallet.
  • Page 14 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 1: Assemble Pedestal to Base: a) Remove Front Handles before assembling Pedestal. b) Use 2 people to slide the Pedestal straight down onto the Base and be careful to not pinch the wires on the right side of the base.
  • Page 15 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 2: Attach Drawbars: a) Slide the top of the draw bars onto the exposed shaft and use the bolts, lock washers and flat washers from bag 2 to secure the push rod. Hardware Required (Bag 2): 2 M10 Bolts 2 Flat Washers...
  • Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 3: Attach Side Arms: a) Connect Side Arm Heart Rate Cable b) CAREFULLY Slide Side Arm into Pedestal and tuck the Heart Rate Cable into the tube. Make sure to not pinch the Heart Rate Cable wires.
  • Page 17 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 4: Upper Exercise Arms (continued): b) Attach the Exercise Arm Covers using 4 M5x8mm screws for each side. Hardware Required (Bag 4): 8 M5x8mm Screws STEP 5: Attach Pedal Tubes: Use 2 M10x80mm bolts and 2 M10 Nuts to attach Pedal Tubes.
  • Page 18 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 6: Console Assembly – Console Mast: Slide Console cables through 2 M8x12mm bolts Console Mast and attach Mast using 2 M8x12mm bolts and 2 M8x20mm bolts. CAUTION: Do not pinch wires! Hardware Required (Bag 6): 2 M8x12mm Bolts 2 M8x20mm Bolts...
  • Page 19 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 6 Console Assembly (continued) Cable Connections OPTION A: *Follow OPTION A if installing a touchscreen console or 15”TFT. For other consoles, proceed to OPTION B. 16” Touchscreen 15” TFT 10” Touchscreen Console Console Console...
  • Page 20 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 6 Console Assembly (continued) Cable Connections OPTION A: *Follow OPTION A if installing a touchscreen console or 15”TFT. For other consoles, proceed to OPTION B. 16” Touchscreen 15” TFT 10” Touchscreen Console Console Console...
  • Page 21 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 6 Console Assembly (continued) Cable Connections OPTION B: *Follow OPTION B if installing a touchscreen console or 15”TFT. For other consoles, return to OPTION A. 9” TFT Console Orange LED Console Connect Data Cable (50-pin) Both 9”...
  • Page 22 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 6: Console Assembly (continued) – Rear Console Cover: e) Attach the Rear Console Cover using 2 M5x12mm screws. Hardware Required (Bag 6): 2 M5x12mm Screws 2 M8x12mm bolts STEP 7: Front Guard & Boot Covers: a) Slide front guard between the front covers and the frame and secure it to the frame using 4 M8x20...
  • Page 23 STEP 10: Remove Protective Film from Decals: a) Once Elliptical is moved into its final location, remove the protective film from the decals and from the “True” on the lower shroud. Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 24 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 11: Auxiliary Power Supply: *This step is REQUIRED for units that are paired with a touchscreen or 15” TFT console. a) Remove the rear access plastics on the user’s right sided of the elliptical. b) Locate and cut the wire tie that holds the power cable.
  • Page 25 CHAPTER 2: ASSEMBLY INSTRUCTIONS ELLIPTICAL ASSEMBLY STEPS (continued): STEP 11: Auxiliary Power Supply (continued): *This step is REQUIRED for units that are paired with a touchscreen or 15” TFT console. f) Mount Power Supply on bracket and attach with wire ties. Wire ties g) Tuck excess wires inside shroud opening...

  • Page 26: Wiring Diagrams

    CHAPTER 2: ASSEMBLY INSTRUCTIONS WIRING DIAGRAMS: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 27 CHAPTER 2: ASSEMBLY INSTRUCTIONS WIRING DIAGRAMS (continued): Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 28: Chapter 3: Product Overview

    CHAPTER 3: PRODUCT OVERVIEW ELLIPTICAL OVERVIEW: Upper Exercise Arms Console Assembly Contact Heart Rate Pads Battery Charge Port Side Steps Foot Pads Coaxial Port Transport Handle Ethernet Port Access Power Cord Leveling Feet Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 29: Console Assembly

    CHAPTER 3: PRODUCT OVERVIEW ELLIPTICAL OVERVIEW (continued): Console Assembly The console allows the user to set up a workout program and control the elliptical during a workout (For console overview and operation instructions refer to the owner’s manual for the selected console option). Upper Exercise Arms: Moving handles on the elliptical that provide resistance to the upper body during a workout.

  • Page 30: Chapter 4: Programming & Operation Heart Rate Monitoring

    HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control equipment available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely adjustment free heart rate controlled workout.

  • Page 31: Target Heart Rate

    HEART RATE CONTROL (continued): The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, weight, age, and time, prior to beginning the HRC workout. As users approach their target heart rate, the elliptical’s computer takes full control over the workout and changes the workout intensity automatically to keep users near their target heart rate.

  • Page 32: Program Descriptions

    CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS: Available programs vary depending on the console option selected. Please refer to the chart below for assistance in determining which programs are available on this unit. Console Options Transcend Transcend Escalate Escalate Emerge **** Quick Start: **** A workout in which the user controls all settings.

  • Page 33: Calorie Goal

    CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Random Hills: **** A WORKLOAD profile that changes to simulate random hills. Adjust the LEVEL at any time during the workout to increase or decrease the intensity of the hills. Glute Buster: *** Changing WORKLOAD focuses on intense glute muscle use.
  • Page 34 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Custom Pace: ** Easy to change setup screens allow users to customize any PACE SETTER (RPM) profile to add variation to their cardio session. Custom Hill: ** Easy to change WORKLOAD interval workouts that simulate hills. User friendly setup screens allow users to create any hill profile.
  • Page 35 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Custom HRC Intervals: ** Users can set up their own heart rate intervals. Specify WORK and REST targets and let the machine make all the adjustments. The workout begins in MANUAL control - gradually increase WORKLOAD until heart rate is within 10 bpm of the user’s target.

  • Page 36: Virtual Active Videos

    CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS: * *Content is provided by Virtual Active™ and is subject to change without notice. Indoor Cycling Group World Tour Northern Italy: Northern Italy is a cyclist’s dream, where stunning views meet tough terrain. The rugged cliffs along Italy’s largest lake, Lago di Garda are just a short ride away from the idyllic small town of Pregasina, and the rural mountain passes of Gampenjoch are as beautiful as they are treacherous.
  • Page 37 CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS (continued): American Southwest 2 Run: Return to the crimson cliffs of the Southwest. Scale Angel’s Landing in Zion National Park in Utah, surf “The Wave” in Arizona, and go all-in, with a sprint down the fabulous Las Vegas Strip in Nevada. The guided workout begins with a quick build and maintains a strong pace throughout.

  • Page 38: Chapter 4A: Transcend Operation

    CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW: Cooling Fan Touchscreen Display Auxiliary LCD Reading Rack Display 30 Pin iPod® Warning Decal USB Jack Headphone Jack Connector Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 39 CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW (continued): Touchscreen Display: A capacitive touchscreen used for workout control and feature navigation. 30 Pin iPod® Connector: Standard 30 pin iPod connector used to connect an iPod to the console. Headphone Jack: Standard 3.5mm audio jack used to connect headphones to the console during media playback. USB Jack: Allows users to export workout data to an external USB drive or update the console software.

  • Page 40: Touchscreen Introduction

    TOUCHSCREEN NAVIGATION: TRUE recommends that users familiarize themselves with the different screens to ensure that they are safely taking advantage of all of the features that this equipment has to offer. Icon Character Map: This console uses several icons to provide users with a simplified and visually appealing workout experience.
  • Page 41 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. A) Quick Start: Starts a Quick Start workout in which the user controls all settings.
  • Page 42 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by touching the Workout Finder Button on the home screen. Workouts are organized into 5 categories. To view the workouts in a category simply touch a Category Selection button (A) or swipe through categories in the category preview window (B).
  • Page 43 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: This display will toggle between multiple data points. To select which data points are displayed press the arrow below the Data Display to open the Selection Toolbox (A1).
  • Page 44 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain controls that allow users to adjust settings during their workout A) Workload Control: Allows the user to manually increase or decrease the workload during a workout. B) Show/Hide Tools: Opens or closes the onscreen toolbox.
  • Page 45 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Switching Between Workout Data Screens: There are several Workout Data Screens available to choose from. To switch between screens the user can touch the button selector (A) for the specific Workout Data Screen they wish to view or simply swipe their finger across the main display window (B) to scroll through the available screens.
  • Page 46 Cardio 360™: TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™...

  • Page 47: Web Browser

    CHAPTER 4A: TRANSCEND OPERATION WEB BROWSER: When enabled, the integrated web browser allows users to catch up on breaking news, watch sports highlights, check email and connect with their friends on social media. Having this feature built into a Workout Data Screen allows users to easily multi task.

  • Page 48: Ipod® Integration

    CHAPTER 4A: TRANSCEND OPERATION iPod® INTEGRATION: The Transcend console has an advanced iPod® Integration feature which allows a user to connect their iPod® to the console via the 30 pin connector located on the front of the console. Once connected, the user can control the functions of their iPod®...

  • Page 49: Bluetooth Audio

    CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH AUDIO: This console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the console, touch the iPod®/Audio Device Selection Button (A). Ensure that the device is discoverable via Bluetooth and press the Bluetooth Button (B) to search for devices.
  • Page 50 CHAPTER 4A: TRANSCEND OPERATION BLUETOOTH AUDIO (continued): When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.

  • Page 51: Tv Controls

    CHAPTER 4A: TRANSCEND OPERATION TV CONTROLS: This console also features an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. The TV controls are built in to a Workout View Screen to allow the user to monitor their workout while enjoying their favorite shows.

  • Page 52: Virtual Active

    CHAPTER 4A: TRANSCEND OPERATION VIRTUAL ACTIVE®: Virtual Active® provides users with a scenic, first-person video to enhance a workout. Audio from the web browser, TV, iPod®, and Bluetooth sources can be combined with this feature by pressing the Change Audio Button (A) to create a truly unique workout.

  • Page 53: Advanced Console Functions

    Entering Service Mode: Entering Service Mode can be completed by pressing and holding the TRUE logo (A) in the upper left corner of the home screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the screen(C).

  • Page 54: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).

  • Page 55: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-Categories can be accessed by touching the selection buttons...

  • Page 56: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s error log. Setting the Clock: •...

  • Page 57: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...

  • Page 58: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Facility Images: The Transcend console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...

  • Page 59: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup: Transcend consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 60 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup (continued): Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...

  • Page 61: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...

  • Page 62: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced (continued): Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...

  • Page 63: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Network Setup: The Network Setup screen displays the current network information for the console. This screen also allows users to setup wired or wireless internet connection, enable web browsing, and allows for Netpulse® configuration (in a Netpulse® enabled environment).

  • Page 64: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The Options menu allows users to customize settings on the console to meet their needs. The settings in this menu save automatically. A) Metric Units: When enabled, the console will display all Metric units rather than American Standard. B) Save Workout Enabled: Turn on this feature to allow users to save custom workouts to the console.

  • Page 65: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. A) Cooldown Time: Use the slider to adjust the length of the cooldown segment at the end of a workout. B) Maximum Workout Time: This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts, manual workouts or distance workouts).

  • Page 66: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Touching the summary button (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used. Machine Distance (C) is the total distance in miles that the belt has traveled.

  • Page 67: Truefitness.com / 800.426.6570 / 636.272.7100

    While a user is pedaling this value will display the current RPM for testing purposes. G) Constant Power Mode: A diagnostic brake test. *This setting should only be enabled by a TRUE Technical Support Representative. H) Torque Control: Manually Increases or decreases the resistance level, independent from a program to test brake function.

  • Page 68: Truefitness.com / 800.426.6570 / 636.272.7100

    Diagnostics Menu - Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive by following the downloadable instructions.

  • Page 69: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Software Update (continued) • Insert the USB drive containing the software update into the console’s USB port. • From the Main Menu, press the Diagnostics button. Then press Software update button (A). •...

  • Page 70: Escalate 15 Overview

    CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW: Left/Right TFT Display Cooling Fan Up/Down Selection Buttons Selection Buttons Navigation Workload Keys Buttons Start Enter TV Button Reading Rack Back Button 30 Pin iPod® USB Jack Headphone Jack Connector Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 71: Chapter 4B: Escalate Operation

    CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW (continued): TFT Display: Used to monitor or control a work out and feature navigation. Selection Buttons: Used to navigate menus and make selections via the LCD Display. Navigation Buttons: Used to navigate menus and control features of the console. Start: Allows the user to begin a Quick Start workout or preset workout.

  • Page 72: Console Navigation

    CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. To select an item, use the Left/Right selection buttons (A) to highlight the item and then press the Enter button (B).
  • Page 73 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting the Workout Finder option on the home screen. Workouts are organized into 5 categories. To view the workouts in a category, select the category (A) by using the Left/Right Selection buttons (B) and then press Enter (C).
  • Page 74 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout View Screens: During any workout a Workout View Screen will be displayed to give the user a comprehensive visual overview of their current workout data. Users can switch between the available Workout View Screens by using the Left/Right Selection Buttons (F).
  • Page 75 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Tools Screen Controls: The Tools Screen contains controls that allow users to adjust settings during their workout. The Tools screen can be reached by using the Left/Right Selection Buttons (A) during any workout. The Navigation Buttons (B) are used in the Tools Screen to select between the available options.
  • Page 76 Cardio 360™: TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™...

  • Page 77: Tv Controls

    At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be exported to the TRUE Fitness App via Bluetooth or to a USB drive that is connected to the console’s USB port. To export the Workout Data, use the Left/Right Selection Buttons (A) to select Save (B) and then press the Enter Button (C).

  • Page 78: Ipod® Integration

    CHAPTER 4B: ESCALATE OPERATION iPod® INTEGRATION: The Escalate console has an advanced iPod® Integration feature which allows a user to enjoy their personal audio and video library when their iPod® is connected to the console via the 30 pin connector located on the front of the console. Once connected, the iPod®...

  • Page 79: Bluetooth Audio

    CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO: The Escalate console has integrated Bluetooth support for non-30 Pin iPod® audio devices. To pair a device with the console, use the Left/Right Selection Buttons (A) to select the iPod®/Audio Device Screen. Ensure that the device is discoverable via Bluetooth and press the Enter Button (B) to search for devices.
  • Page 80 CHAPTER 4B: ESCALATE OPERATION BLUETOOTH AUDIO (continued): When a device is selected from the list, the console will send a pairing request to that device. The paring request must be accepted in order for this feature to operate. For iOS devices, press Pair (E) to accept the request. For Android devices, press Accept (F) to accept the request.

  • Page 81: Advanced Console Functions

    ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the Back navigation Button (A). When the TRUE Logo (B) begins to flash, release the navigation button and press and hold the Enter Button(C).
  • Page 82 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. A) Product Model: The model number that the console is currently configured to. B) Serial Number: The serial number of the console (not the base unit).
  • Page 83 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into seven sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-Categories can be selected by using the Up/Down Selection Buttons...
  • Page 84 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s fault log. Setting the Clock: •...
  • Page 85 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 86 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Facility Images: The Escalate console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Facility Images: •...
  • Page 87 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup: Escalate consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 88 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup (continued): Users can save time when setting up multiple units or maintain a back-up of their TV Setup Data by exporting it to a USB drive. Exporting TV Setup Data to USB: •...
  • Page 89 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced: The TV Advanced Menu allows users to fine tune their TV settings by adding channels, removing channels, and adding channel logos. Add a Channel: • Navigate to the TV Advanced Screen (A). •...
  • Page 90 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Advanced (continued): Using Channel logos allows users to quickly identify and select their favorite TV channels with minimal interruption to their workout. Adding Channel Logos: • Navigate to the TV Advanced Screen (A). •...
  • Page 91 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The Options menu allows users to customize settings on the console to meet their needs. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. *The settings in this menu save automatically.
  • Page 92 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. Use the Up/Down Selection Buttons (A) to select the desired option and the Left/Right Selection Buttons (B) to adjust the value. C) Cooldown Time: Adjusts the length of the cooldown segment at the end of a workout.
  • Page 93 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Statistics Menu: The statistics menu provides an overview of how and how long the unit has been used. Statistics Menu – Summary: Selecting the Summary screen (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used.
  • Page 94 While a user is pedaling this value will display the current watts for testing purposes. G) Constant Power Mode: A diagnostic brake test. *This setting should only be enabled by a TRUE Technical Support Representative. H) Torque Control: Manually Increases or decreases the resistance level, independent from a program to test brake function.
  • Page 95 Diagnostics Menu - Software Update TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive by following the downloadable instructions.
  • Page 96 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Software Update (continued) • Insert the USB drive containing the software update into the console’s USB port. • From the Diagnostics Menu, use the Up/Down Selection Buttons to highlight Software Update and press the Enter Button (A).
  • Page 97 CHAPTER 4C: ESCALATE OPERATION ESCALATE OVERVIEW: TFT Display Selection Buttons Selection Buttons Workload Keys Start Stop Reading Warning Rack Decal iPod® Numeric Headphone USB Port Keypad Jack Connector Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 98: Escalate 9 Overview

    CHAPTER 4C: ESCALATE OPERATION ESCALATE OVERVIEW (continued): TFT Display: Used to monitor or control a workout and feature navigation. Selection Buttons: Used to navigate menus and make selections via the TFT Display. Workload Keys: Manually increases or decreases the workout intensity. Start: Allows the user to begin a Quick Start workout or preset workout.

  • Page 99: Console Navigation

    CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Cardio 360™ Quick Start Starts a 20 minute Cardio 360™...
  • Page 100 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category, select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C). *Press and hold the Next Selection Button to return to the previous screen.
  • Page 101 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: By Default, this display will show the distance for the current workout. Users can also choose custom data points to be seen in this display.
  • Page 102 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use. A) Change View: Switches between the available Workout Data Screens.
  • Page 103 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): D) Source: Toggles between available audio sources which include; iPod® (when connected via the 30 pin iPod® connector), TV (if your console is equipped with a Broadcast Vision receiver), and FM radio. When an audio source is selected the user is given control over volume (A), and channel adjustments (B).
  • Page 104 Cardio 360™: TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™...
  • Page 105 CHAPTER 4C: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Summary Screen: At the end of a workout the Summary Screen will display an overview of the workout data. The workout data can be exported to another device by inserting a USB drive into the console’s USB port and pressing the Save Selection Button (A) or to return to the home screen press the Home Selection Button (B) Truefitness.com / 800.426.6570 / 636.272.7100...

  • Page 106: Advanced Console Functions

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout Finder”...
  • Page 107 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen). A) Product Model: The model number that the console is currently configured to. B) Software Version: The current version of software that is installed on the console.
  • Page 108 Utilities Menu - Product Setup: The product setup screen allows for adjustments to be made to the model configuration, TRUE’s recommendation is to only use the Setup Wizard to adjust these attributes. After pressing the Setup Wizard Selection Button (A), simply follow...
  • Page 109 Utilities Menu - Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive by following the downloadable instructions.
  • Page 110 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Utilities Menu - B-Vision Setup: When equipped with the optional Broadcast Vision receiver, the Escalate console is capable of playing audio wirelessly from video sources that are equipped with a Broadcast Vision compatible wireless transmitter. To configure this feature, follow the steps below.
  • Page 111 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Utilities Menu - B-Vision Setup (continued): 3. Plug headphones into the headphone jack on the console and wear them for the remaining steps. 4. Use the Channel Selection Buttons (D) to scroll through the available channels. 5.
  • Page 112 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The options menu contains 12 Settings with various options available for each. To navigate the options menu, use the scroll selection buttons (A) to highlight the option to be changed (B) and use the Workload keys (C) to adjust the options. Once the changes are complete, press the back selection button (D) and the changes will be automatically saved.

  • Page 113: Pause Time

    CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu (continued): Max Workout Time: This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be unlimited (this setting does not apply to manual workouts or distance workouts). Finder Timeout: Choose how long the Workout Finder remains on the screen without any user interaction.
  • Page 114 CHAPTER 4C: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Calibration/Test & Production Test: These menus are currently not used on bikes or ellipticals. Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the unit. Any time an error occurs it is entered into the error log for review by a service professional.

  • Page 115: Chapter 4B: Emerge Operation

    CHAPTER 4D: EMERGE OPERATION EMERGE OVERVIEW: Level LED Upper LED Lower LED RPM LED Display Display Display Display Cardio 360™ Quickstart Workload Keys Start Stop Reading Warning Rack Decal USB Port Workout Enter HRC Cruise Finder Control Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 116 CHAPTER 4D: EMERGE OPERATION EMERGE OVERVIEW (continued): Workload Keys: Manually increases or decreases the workout intensity. Start: Allows the user to begin a Quick Start workout or preset workout. Reading Rack: A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout. USB Port: Allows users to export workout data to an external USB drive or update the console software.

  • Page 117: Console Navigation

    CHAPTER 4D: EMERGE OPERATION CONSOLE NAVIGATION: Selecting a Preset Workout: To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED Display (B) and then press the Enter button (C). *To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C) Workout Data Entry: Before beginning a preset workout, the console will ask the user for information in order to give more accurate workout...
  • Page 118 Cardio 360™: TRUE’s unique Cardio 360™ is like having a personal trainer built in to the elliptical, walking users through a full-body workout. In just minutes, users will work their upper-body, lower-body and core. Plus, with the variety that Cardio 360™...

  • Page 119: Workout Summary

    CHAPTER 4D: EMERGE OPERATION CONSOLE NAVIGATION (continued): Workout Summary: Workouts can be ended by the user pressing the Stop button (A) or by completing the time or distance in a preset workout. Once a workout has ended the console will display a workout Summary which will give the user an overview of their workout which includes;...

  • Page 120: Advanced Console Functions

    CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Maintenance Mode: Press and Hold the + Workload Button (A) until the unit beeps (about 3 seconds). Then release the + Workload Key and Immediately press and hold the Enter Button (B) until the unit beeps again (about 3 seconds). Then release the Enter button and when the Upper LED Display (C) reads “Maintenance Mode”, press the Enter Button (B) to enter maintenance mode.
  • Page 121 CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Maintenance Mode Navigation (continued): Within a category users can scroll through available options using the + and - Workload Keys (A). Once the desired setting is shown in the Upper LED Display (B), press the Enter Button (C) to confirm the selection. After confirming the selection, the + and –...
  • Page 122 CHAPTER 4D: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu: The diagnostics menu contains various settings as well as tools used to help diagnose errors and performance issues. Title Description Total time: Displays an accumulative count of the total number of hours the unit has been used. Sound: Toggles the sound on or off.

  • Page 123: Configuration Menu

    The configuration menu is used to make changes to the console & unit setup. This menu is also used for troubleshooting. WARNING: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. Title Description Model: Used to make changes to the model on which the console is installed.
  • Page 124 ADVANCED CONSOLE FUNCTIONS (continued): Software Update: TRUE may periodically release software updates to ensure users enjoy the best workout experience available. To update the console software, download the update program (A) from truefitness.com and load the software to a blank USB drive by following the downloadable instructions.

  • Page 125: Chapter 5: Care & Maintenance

    CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the elliptical. Allow the elliptical to dry completely before using.

  • Page 126: Other Scheduled Preventive Maintenance

    CHAPTER 5: CARE & MAINTENANCE OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that quarterly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: Check error log in console.

  • Page 127: Chapter 6: Customer Service

    HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.

  • Page 128: Reporting Freight Claims Or Parts Damage

    Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.

  • Page 129: Chapter 7: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
  • Page 130 Corrupted brainboard Re-install Console Firmware and Console Configuration configuration - fails integrity check software/firmware software versions Contact dealer or are not compatible TRUE service Power cycle Console configured incorrectly Re-configure console Fault CN01: Internal Re-install Console Math error - software Fault...
  • Page 131 Console failed validation checks (incline Incline motor out of Console Configuration Contact dealer or ranges make no sense, etc.) range TRUE service Loose cable Membrane key is Contact dealer or Fault CN03: Stuck Key Console Membrane Key stuck down/closed damaged...

  • Page 132: Specification Sheet

    TRUE product, in a new, sleek and sexy design that is sure to have your users looking twice. The small and compact footprint of the CS400 allows you to place this elliptical machine in tight spaces where a traditional front- or rear-drive elliptical might not work.
  • Page 133 CHAPTER 7: ADDITIONAL INFORMATION ELLIPTICAL TECHNICAL Power Source 110V, Self-Generating (with Emerge or Escalate ), 220V Option Available (with Transcend10 or Escalate SPECIFICATIONS Cord Length 10' (3.0M) Drive System Core Drive Total Body Workout Cardio 360™ Resistance Source Hybrid Self-Generating Brake Maximum Workload 450 Watts Frame Construction...
  • Page 134 Product. The frame is warranted for labor and freight (for parts the Product was purchased is no longer an authorized TRUE shipped from TRUE) for two years from date of purchase. * This dealer, then TRUE Limited Warranty service may be obtained...
  • Page 135 Registration Form is completed on-line; or if the attached form CS400 ELLIPTICAL SERIAL NUMBERS: is filled in, signed by the original purchaser and mailed to TRUE The CS400 elliptical comes with two serial numbers; one on the within 30 days of purchaser’s receipt of this Product. The serial base and one on the display console (see diagram below).

  • Page 136: Warranty Registration

    If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.

This manual is also suitable for:

Cs900

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