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4069-XXX
Error Code
956 Configuration
ID
960 RAM
Memory Error
961 RAM in Slot
1 is Bad.
962 RAM in Slot
2 is Bad.
963 RAM in slot 3
is Bad.
964 Emulation
Error
965 Emulation
Error
975 - 979
Network Card X
2-6
Service Manual
Action
Indicates a problem with the Configuration ID. This error
occurs because the engine received a configuration ID
from the controller software which is not valid for the
level of engine code existing in the printer. Setting the
configuration ID correctly should fix this error. The ID can
be set via the NPA data stream or operator panel.
Note: This error is not generated at POR to allow the
servicer a method of resetting the configuration ID.
However, setting the configuration ID is the only
operation that the servicer can perform. See
Configuration ID" on page
Indicates a DRAM Memory Error on the controller board.
Replace the controller board.
Replace the DIMM in Slot 1. If this does not fix the
problem, replace the controller board.
Replace the DIMM in Slot 2. If this does not fix the
problem, replace the controller board.
Replace the DIMM in slot 3. If this does not fix the
problem, replace the controller board.
Indicates a failure within the Download Emulation which
is programmed into the code overlay SIMM. The specific
error is as follows:
964 - Download Emulation CRC Failure. Checksum
Failure.
965 - Download Emulation Outdated, The Download
Emulation and the controller code are incompatible. Go
to
"Disabling Download Emulations" on page
The following errors indicate a failure with the network
card in the specified slot. X=any card installed in slots
1,2 or 3. 975 - Unrecognizable Network Card x. Replace
Network Card x.
976 - Unrecoverable software error in Network Card x.
977 - Controller software detects that a Network Card is
installed in slot x but cannot establish communications
with it.
978 - Bad checksum while programming Network Card
x. Replace Network Card x.
979 - Flash parts failed while programming Network
Card x.
If the printer is a network model, replace the controller
board.
3-21.
"Setting
3-3.
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