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4069-XXX
Error Code
914 DC pick
motor: No
encoder feedback
917 Transfer Roll
920 Fuser Error
921 Fuser Error
922 Fuser Error
923 Fuser Error
924 Fuser Error
925 Fuser Error
010/212/414/616/
01n/21n/41b/41l/
41n/61n
927 Fan Stalled
Action
Check the integrated paper tray (tray 1) for correct paper
loading. Reload the paper and POR the printer. If the
error continues, go to the
Check" on page
2-53.
Indicates a problem in the transfer roll area. Go to the
"Transfer Roll Service Check" on page
Note: This error also displays if an incorrect level HVPS
assembly is installed in a printer that has the erase lamp
assembly installed. Check to make sure the correct
HVPS assembly is installed.
Indicates that the fuser is below temperature when
printing. Go to the
For models 31v and 31e go to
Indicates that the fuser is below standby temperature
when the printer is idle. Go to the
on page
2-47.
Fuser failed to reach standby temperature. Go to the
"Fuser Service Check" on page
and 31e go to
"Belt Fuser" on page 2-50.
Fuser is too hot during printing or when printer is idle. Go
to the
"Fuser Service Check" on page
31v and 31e go to
An open circuit has been detected in the Fuser
Thermistor Circuit. Go to the
page
2-47. For models 31v and 31e go to
page 2-50.
Wrong fuser lamp installed. Check the fuser lamp for the
correct type of lamp that should be installed.
Indicates a printer fan stalled. Go to the
Check" on page
2-46.
"Input Tray(s) Option Service
"Fuser Service Check" on page
"Belt Fuser" on page 2-50.
"Fuser Service Check"
2-47. For models 31v
"Belt Fuser" on page 2-50.
"Fuser Service Check" on
Diagnostic Information
2-108.
2-47.
2-47. For models
"Belt Fuser" on
"Fan Service
2-3
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