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- Page 1 Level 2 Service Manual 6809507A01-O V323i V325i Digital Wireless Telephone CDMA 1900 MHz, CDMA 800 MHz, Analog 800 MHz...
- Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2005, 2006. All rights reserved. Mobile Devices Business, Sawgrass International Concourse...
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Page 3: Table Of Contents
Contents Level 2 Service Manual Contents V323i/V325i 6809507A01-O Contents Introduction ................5 Product Identification . - Page 4 Contents V323i/V325i October 02, 2006 6809507A01-O...
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Page 5: Introduction
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing. -
Page 6: Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted... -
Page 7: Warranty Service Policy
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs. -
Page 8: Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. -
Page 9: Specifications
Level 2 Service Manual Specifications Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA/ 869.70 - 893.31 Rx (CDMA) AMPS 869.04 - 893.97 Rx (AMPS) 824.70 - 848.31 Tx (CDMA) 824.04 - 848.97 Tx (AMPS) Channel Spacing 50 kHz PCS... - Page 10 Specifications V323i/V325i Transmitter Function (Continued) Specification 1M25F9W (1.25 MHz bandwidth) CDMA Modulation 40K0F8W, 40K0F1D AMPS CDMA Transmit Waveform Quality 0.94 (Rho) Receiver Function Specification -116 dBm (AMPS, SINAD, C-MSG weighted) Sinad 12dB or greater Receive Sensitivity -104 dBm (CDMA/PCS, 0.5% Static FER) 0.5% or...
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Page 11: Product Overview
LED display on the outside of the flip assembly. The main display on the V323i/V325i phones is either a 176 x 220 65k TFT LCD . The external CLI display is a 96 x 32 NB LCD. The camera module is a 350K pixel, VGA CMOS Sensor Camera. - Page 12 The iTAP™ feature may not be available in all languages. Personal Information Management The V323i/V325i telephones contain a built in date book with alarm reminders message center and a 500 number capacity phonebook. 2. Network, subscription or service provider dependent feature. Not available in all areas.
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Page 13: General Operation
General Operation Controls, Indicators, and Input/Output (I/O) Connectors The V323i/V325i telephone controls are on the front and side of the device, and on the keyboard as shown in Figure 1. Other hardware features are shown in Figure 2. Right Soft Key... -
Page 14: Menu Navigation
General Operation V323i/V325i Menu Navigation V323i/V325i telephones have a simple icon and Graphic User Interface (GUI). The phone also features a 5-way navigation key allows you to move easily through menus. Color Display The phones feature a 176 x 220 65K TFT display. The display provides constant graphical representations of battery capacity and signal strength, as well as the real-time clock. -
Page 15: Battery Function
Level 2 Service Manual General Operation Additionally, the profiling feature allows users to identify incoming calls by a specific ringer tone. Battery Function Battery Charge Indicator The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. - Page 16 General Operation V323i/V325i October 02, 2006 6809507A01-O...
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Page 17: Tools And Test Equipment
Digital Multimeter, HP34401A Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 814-0601 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023. -
Page 18: Disassembly
Disassembly V323i/V325i Disassembly The procedures in this section provide instructions for the disassembly of a V323i/ V325i telephone. Procedures are applicable to both phones except where indicated. Tools and equipment used for the phone are listed in Table 1, preceding. -
Page 19: Removing The Battery Cover
Level 2 Service Manual Disassembly Removing the Battery Cover Ensure the phone is turned off. Press the battery cover latch as shown in Figure 4. Slide the battery cover away from the antenna. Lift the battery cover away from the phone. Cover Latch Battery Cover 050854a... -
Page 20: Removing And Replacing The Battery
Disassembly V323i/V325i Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. -
Page 21: Removing And Replacing The Antenna
Level 2 Service Manual Disassembly Removing and Replacing the Antenna Remove the battery cover, and battery as described in the procedures. By hand, rotate the antenna base counterclockwise, as indicated by the red arrows until loose. When the antenna threads are completely disengaged, slide the antenna out of the housing. -
Page 22: Removing And Replacing The Rear Housing
Disassembly V323i/V325i Removing and Replacing the Rear Housing Remove the battery cover, battery, and antenna, as described in the procedures. Using tweezers, carefully remove the two screw caps from the back of the phone near the top. Use care not to mar or damage the back housing or screw caps if they are to be reused. - Page 23 Level 2 Service Manual Disassembly Carefully use the disassembly tool and gently bend the housing latches outward starting from the right side of the rear housing to release the four snaps on the sides of the housing (See Figure 7). Latches Latches Disassembly Tool...
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Page 24: Removing And Replacing The Transceiver Board
Disassembly V323i/V325i Removing and Replacing the Transceiver Board Remove the battery cover, battery, antenna, and rear housing as described in the procedures. Use the disassembly tool to disconnect the flip assembly flex connector. (See Figure 9). Flip Flex Connector Disassembly Tool 050859o Figure 9. - Page 25 Level 2 Service Manual Disassembly Lift the transceiver board away from the rear housing. Transceiver Board Disassembly Tool 050860o Figure 10. Removing the Transceiver Board To replace, align the transceiver board to the front housing assembly and lower it into place. Align the flip assembly flex connector to it’s socket on the transceiver PC board.
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Page 26: Removing And Replacing The Keypad
Disassembly V323i/V325i Removing and Replacing the Keypad Remove the battery cover, battery, antenna, rear housing, and transceiver board as described in the procedures. Using the disassembly tool lift the keypad from the front housing as shown in Figure 11. Keypad... -
Page 27: Removing And Replacing The Flip Assembly
Level 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Remove the battery cover, battery, antenna, transceiver board, and keypad as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. Disengage the flip hinge from the front housing by pushing the hinge in the direction of the arrow with a small screwdriver. - Page 28 Disassembly V323i/V325i Carefully disengage the hinge from front housing hinge knuckle. Carefully slide the display flex through the opening in the front housing. Avoid damage to the display flex (see Figure 13). Flip Assembly Hinge Knuckle Hinge Front Housing 050863o Figure 13.
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Page 29: Removing And Replacing The Flip Display Lens
Level 2 Service Manual Disassembly Removing and Replacing the Flip Display Lens Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, and flip assembly as described in the procedures. Insert the flat end of the disassembly tool between the main display lens and the flip and separate the lens from the flip (see Figure 14). -
Page 30: Removing And Replacing The Flip Cover
Disassembly V323i/V325i Removing and Replacing the Flip Cover Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly and display lens as described in the procedures. Use a Torx T6 driver to remove the four flip cover screws. Set the screws aside for reuse (see Figure 15). -
Page 31: Removing And Replacing The Flip Assembly Shield
Level 2 Service Manual Disassembly Removing and Replacing the Flip Assembly Shield Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens and flip cover as described in the procedures. The shield is secured to the flip assembly by 4 plastic latches. Insert a small flat blade screwdriver directly under the latch slot and gently pry up to disengage the latch. -
Page 32: Removing And Replacing The External Display
Disassembly V323i/V325i Removing and Replacing the External Display Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens, flip cover and flip assembly shield as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. -
Page 33: Removing And Replacing The Display Pc Board
Level 2 Service Manual Disassembly Removing and Replacing the Display PC Board Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens, flip cover, flip assembly shield, and external display as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. -
Page 34: Removing The Display Module
Disassembly V323i/V325i Removing the Display Module Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens, flip assembly shield, and display PC board as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. -
Page 35: Removing And Replacing The Vibrator/Flex Assembly
Level 2 Service Manual Disassembly Removing and Replacing the Vibrator/Flex Assembly Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens flip cover, flip assembly shield and display PC board, as described in the procedures. Use the disassembly tool to disconnect the flex from the camera PC board assembly. -
Page 36: Removing And Replacing The Camera Pc Board Assembly
Disassembly V323i/V325i Removing and Replacing the Camera PC Board Assembly Remove the battery cover, battery, antenna, rear housing, transceiver board, keypad, flip assembly, flip lens, flip cover, flip assembly shield, display PC board and the vibrator/flex assembly as described in the procedures. -
Page 37: Phone Identification
Identification Each Motorola CDMA phone is labeled with a variety of identifying numbers. Figure 24 describes the current identifying labels. Type approval... -
Page 38: Troubleshooting
Troubleshooting V323i/V325i Troubleshooting Table 2. Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy Measure battery voltage across a 50 ohm (>1 Watt) load. If the battery voltage is <3.25 Vdc, a) Battery either discharged or 1. Telephone will not turn on or stay on. - Page 39 Level 2 Service Manual Troubleshooting Table 2. Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy Gain access to microphone. Disconnect and substitute a known good microphone. Place a call and verify improvement in transmit signal as b) Microphone defective.
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Page 40: Programming: Software Upgrade And Flexing
Troubleshooting V323i/V325i Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. October 02, 2006 6809507A01-O... -
Page 41: V323/V325 Exploded View Diagram
Level 2 Service Manual Troubleshooting V323i/V325i Exploded View Diagram Figure 25. Flip Exploded View 6809507A01-O October 02, 2006... - Page 42 Troubleshooting V323i/V325i Figure 26. Base Exploded View October 02, 2006 6809507A01-O...
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Page 43: V323/V325 Parts List
Level 2 Service Manual Troubleshooting V323i/V325i Parts List Part numbers are only provided for reference. Please contact your local Motorola parts organization for current part number information. Table 3. Part Numbers Item Motorola Part Number Description V323i V325i Number 0189537Y03... - Page 44 Troubleshooting V323i/V325i October 02, 2006 6809507A01-O...
- Page 45 V323i/V325i series Level 2 Service Manual 6809507A01-O alert settings 14 menu structure 14 antenna, removing and replacing 21 names battery product 5 charge indicator 15 function 15 removing 20 operation 13 battery cover, removing and replacing 19 alert settings 14...
- Page 46 V323i/V325i series antenna 21 battery 20 battery cover 19 camera 36 display module 34 display PC board 33 external display 32 flip 27 flip assembly shield 31 flip cover 30 flip display lens 29 keypad keys 26 Transceiver Board 24...