Self Diagnostics; Operator Alarms - Oki MC560 MFP CX2032 Service & Troubleshooting Manual

Self Diagnostics

LCD Message List
When the printer detects an irrecoverable error, it displays a service call error in the LCD like the
one given below: When a service call error is issued, an error code is displayed in the lower line of
the LCD, accompanied by the relevant error information. Be sure to make a note of this error
information (numeric values representing an address, etc.) since such information will be required
for the subsequent trouble analysis/solution. The error codes and their meanings, as well as the
related remedial methods for Operator Alarms and Service Codes are given in the following Tables.
Service call
nnn: error
Note! "nnn" is an error code.
Self Diagnostic Operator Alarms
Display on OP Panel
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS
ONLINE SWITCH
%ERRCODE%:%TRAY% MEDIA
MISMATCH
LOAD %MEDIA_SIZE%/
%MEDIA_TYPE% AND PRESS
ONLINE SWITCH
%ERRCODE%:%TRAY% MEDIA
MISMATCH
DOWNLOAD MESSAGE
PROCESSING
DOWNLOAD MESSAGE
WRITING
DOWNLOAD MESSAGE
SUCCESS
DOWNLOAD MESSAGE
FAILED %CODE%
NETWORK CONFIG
WRITING
Error Code
The size of paper or media type in the tray does not match the print
data. Load paper in tray
461
(It takes a while until the status disappears after you have closed the
tray and the lever lifted.)
462
Error 461 : Tray1
Error 462 : Tray2
The paper size displaying form of the custom mode is the same as
above. If the ONLINE key is pressed, the printer will ignore this error
and print the print job.
The size of paper or media type in the tray does not match the print
data. Load paper in tray (It takes a while until the status disappears
460
after you have closed the tray and the lever lifted.)
Error 460 : MP Tray
The paper size displaying form of the custom mode is the same as
above. A user needs to press ONLINE key after changing the paper.
Error
Varies Indicates that message data to be updated is being processed.
Error Indicates that message data to be updated is being written.
Varies
Error Indicates that message data to be updated has been written
Varies successfully.
Error Indicates that writing of message data to be uploaded has been failed.
Varies %CODE% is a decimal value (one digit) and represents the cause of
failure in writing.
= 1 ··· Unknown: Cause of failure unknown
= 2 ··· DATA_ERROR: Hash check error in data reading/writing, or
abnormal FLASH
= 3 ··· OVERFLOW: Downloading failure due to FLASH memory full at
starting or during writing in a language file
= 4 ··· MEMORYFULL: Memory reservation failure
= 5 ··· UNSUPPORTED_DATA: Downloading data unsupported on the
Printer
This appears during the NIC configuration data is storing into the flash
Error
memory, as the setting was changed.
Varies
Description
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