Kodak DryView 5800 Service Manual page 202

Diagnostics
Condition Code: 20-919
Web Portal Message
Internal Image Data Render
Failed
5-54
Log Message
Image Render did not complete.
Description
This error occurs when image data transfer between the DRE and the Machine
Control System (MCS) is interrupted and does not complete within a reasonable
time. The error is cleared when the IMAGER power is cycled.
System Impact
The printer is unable to print films. The spooler is still able to accept and queue
jobs, but new films will not be initiated. Films downstream of the affected
subsystem will be completed. All other films will be reprinted.
User Action
1. Shut down the IMAGER, then start the IMAGER.
2. If the error persists, call for service.
FE Action
Do the actions below in sequence. If an action provides a resolution, do not
continue with the other actions.
1. De-energize then energize the LASER IMAGER.
2. Install a new DRE to DPB USB CABLE from the DRE to the OPTICS
MODULE.
3. Install a new HARD DRIVE (see Adjustments and Replacements,
"HARD DRIVE" on page
4. Install a new DRE MOTHERBOARD (see Adjustments and
Replacements, "DRE MOTHERBOARD" on page
5. Install a new IMAGING AY (see Adjustments and Replacements,
"IMAGING AY" on page
DICOM Message
ELEC DOWN
3-89).
3-84).
Severity
0-Fatal
3-92).
2G0947 - 31JAN08