Xerox Phaser 3300 Servce Manual page 84

Error Messages and Codes
JAM 2
3-4
Description
1. Paper is jammed in front of or inside the fuser.
2. Paper is stuck in the discharge roller and in the fuser just after passing
through the Actuator-Feed.
Exit Sensor
Pressure Roller
Check and Cause
1. If the paper is completely fed out of the
printer, but Jam 2 occurs: Exit sensor is
defective.
After the paper is completely
discharged, actuator Exit should return to
the original position to shut off the photo-
sensor. Sometimes it takes longer than it
should and does not return.
2. If the paper is rolled in the Fuser
Roller:
This occurs when a Guide claw is
broken away or deformed.
It occurs when the Guide claw spring is
broken away or deformed.
It occurs when the Heat-Roller or
Pressure-Roller is seriously
contaminated with toner.
OPC
LSU CR
Fuser
Transfer Roller
Feed Sensor
Empty Sensor
Solution
1. Check if the exit sensor actuator is
defective.
Check if the actuator exit is deformed
(Check if the lever part is deformed in
shape).
Check whether burrs occur in the
assembly part of the actuator exit or not
and if the actuator is smoothly operated.
Check for foreign matter and if a wire is
caught in the actuator exit's operation.
2. If the paper is stuck in the fuser:
disassemble the fuser and remove the
jammed paper, and clean the surface of
the pressure roller with dry gauze.
DR
Toner Cartridge
SR
PTL
MP Sensor
Feed Roller
s3300mfp-069
Phaser 3300MFP Service Manual