Programming: Software Upgrade And Flexing - Motorola A009 Service Manual

Troubleshooting
Table 8. A009 Troubleshooting and Repair Chart (Continued)
SYMPTOM
3. Erratic, partial, or no display.
4. Incoming call alert transducer
audio distorted or volume is too
low.
5. Transmit audio is weak (usually
indicated by called parties
complaining of difficulty in
hearing voice from personal
communicator).

Programming: Software Upgrade and Flexing

40
PROBABLE CAUSE
a.)Mating connections to or from
flip housing assembly defective.
b.)Flip housing assembly defective. Disassemble unit and temporarily reassemble with a known
c.)Controller board assembly
defective.
a.)Controller board assembly
defective.
a.)Headset defective
b.)Transceiver board assembly
defective.
Communicator programming software (CPS) is used to program unit options and,
with an EMMI2D box, to program call processor applications. Contact your local
technical support engineer for information about equipment and procedures for
flashing and flexing.
An EMMI2D box is required for flashing.
VERIFICATION AND REMEDY
Remove back housing from unit, check general
condition of flex. If the flex is good, check that the ZIF
connector is fully pressed down and that the flex collars are
flush with the plastic of the connector. Check ZIF to
controller board assembly connections. If faulty connector,
replace the controller board assembly.
good flip housing assembly.
If the fault is cleared, rebuild with new flip housing assembly.
Remove the controller board assembly. Substitute a known
good assembly and temporarily reassemble the unit. If the
fault has been cleared, reassemble the unit with the new
controller board assembly.
If the fault has not been cleared, refer service to a Level 3 or
Level 4 qualified service organization.
Remove the controller board assembly. Substitute a known
good assembly and temporarily reassemble the unit. If the
fault has been cleared, reassemble the unit with the new
controller board assembly.
If the fault has not been cleared, refer service to a Level 3 or
Level 4 qualified service organization.
Replace headset and place a call to verify transmit audio
quality.
Remove the transceiver board assembly. Substitute a known
good assembly and temporarily reassemble the unit. If the
fault has been cleared, reassemble the unit with the new
transceiver board assembly.
If the fault has not been cleared, refer service to a Level 3 or
Level 4 qualified service organization.
A009
6881037B20