Chris-Craft 2014 36 RH Corsair Owner's Manual page 146

Warranty Information
Appendix A Warranty Information
CHRIS-CRAFT CUSTOMER PROBLEM RESOLUTION
If a customer experiences a problem with a Chris-Craft Product:
They should maintain written record of events (the problem, related conversations/with whom, impor-
tant
dates, etc.), as well as any supporting documents (invoices, work orders, etc.), and take the following
steps:
1. Discuss the matter with the appropriate department manager at the dealership (e.g. Service Manager, Parts
Manager, etc.). Explain exactly what the problem/cause is and ask what action will be taken to resolve it. The
Department Manager may find it necessary to contact Chris-Craft on behalf of the customer in order to find a
resolution.
If the matter remains unresolved after a reasonable amount of time:
2. Discuss the matter with the Dealer Principal (usually the owner or co-owner of the dealership). Explain what has
occurred including the problem and the subsequent discussion with the Department Manager.
If the matter remains unresolved:
3. Contact the Chris-Craft Customer Service Department at::
Chris-Craft Corporation
Customer Service Department
8161 15th Street East
Sarasota, FL 34243
(941) 351-4900
A-2
Appendix A