Epson DLQ-3500 User Manual page 26

5. While aligning the left side of a sheet of paper with the edge
guide, insert it into the printer until it meets resistance. Be sure
to load paper printable side up.
After a few seconds, the printer automatically advances the paper
to the loading position. The printer is ready to start printing.
c
Caution:
Note:
If the platen rotates but the printer does not load the paper,
completely remove the paper and then insert it all the way into the
printer again.
If the paper feeds before you can adjust its position properly, increase
the M anual f eed w a i t t i m e in the default-setting mode. See
"Changing default settings" for more information.
If you need to adjust the position of the paper after it is loaded, see
"Adjusting the top-of-form position" and follow the instructions.
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Use the knob on the right side of the printer only to clear
paper jams when the printer is off. Otherwise, you may
damage the printer or cause it to lose the top-of-form position.
Do not open the printer cover while paper is being fed;
otherwise the printer cannot load the paper correctly.