Common Problems And Solutions - Novatel MiFi 2200 User Manual

Common Problems and Solutions

The following are some common problems and solutions.
No service is available.
- OR -
I get a "Limited or No Connectivity" message.
You are outside of the coverage area.
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Check with your network operator – there may be a problem with your account.
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Reorient MiFi.
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If you are inside a building or near a structure that may be blocking the signal, change the
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position or location of the device. For example, try moving MiFi close to a window.
The device has no power.
The LED indicator is off and does not come on when the Power button is pressed.
Ensure the battery is properly seated in the device.
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Ensure the battery is fully charged. Plug in the wall charger for at least 2.5 hours.
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My MiFi powered off once I plugged it into the wall charger.
This can occur if power settings are activated after it is plugged in.
Press the power button to turn it back on.
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My MiFi just powered off without my pressing the power button.
This can occur in the following situations.
Pressing the Master Reset button
•
Restarting the device
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Switching profiles
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Restoring the configuration settings
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Battery depleted
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Press the power button to turn it back on.
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I forgot my password.
You can reset the device to factory defaults using the master reset button. [See
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Reset Button ]
(page 46).
43
Use the Master