Novatel MiFi 2200 User Manual
  1. Manuals
  2. Brands
  3. Novatel Manuals
  4. Wireless Router
  5. MiFi 2200 Comcast
  6. User manual

Novatel MiFi 2200 User Manual

Hide thumbs Also See for MiFi 2200:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Product User Manual
©2010 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change
without notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Licensed by QUALCOMM® Incorporated under one or more of the following patents:
4,901,307
5,490,165
5,506,865
5,109,390
5,267,261
5,544,196
5,600,754
5,414,796
5,710,784
5,778,338
Visit
www.novatelwireless.com/patents
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless' suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless' suppliers. The disassembly, decompilation, and/or Reverse Engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classified as "Commercial Computing device Software" and the U.S. Government is acquiring only
"Restricted Rights" in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
"Trademarks") used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• MobiLink, Novatel Wireless, and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
FCC ID: PKRNVWMiFi2200
PN 90026187 R1 Draft #8 050610
Please visit
www.novatelwireless.com
5,056,109
5,504,773
5,511,073
5,228,054
5,267,262
5,568,483
5,657,420
5,416,797
5,129,098
6,829,481
for a complete list of all Novatel Wireless patents.
for the latest information about your device.
5,101,501
7,392,039
5,535,239
7,574,737
5,337,338
5,659,569
7,319,715

Advertisement

Table of Contents
loading

Related Manuals for Novatel MiFi 2200

Summary of Contents for Novatel MiFi 2200

  • Page 1 “Trademarks”) used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.

  • Page 2: Table Of Contents

    Connecting to the MiFi 2200 Device for the First Time .......
  • Page 3 WWAN Modem ..............40 WWAN Event Log .

  • Page 4: Product Overview

    Product Overview MiFi 2200 Device Overview Your MiFi 2200 Intelligent Mobile Hotspot Device Power Management Using the microUSB Cable...

  • Page 5: Features

    Internet, your corporate Intranet, Wi-Fi-enabled devices and access your email virtually anywhere! MiFi 2200 Device is an Intelligent Mobile Hotspot, empowering you with high-speed data access on your wireless data network and Wi-Fi connectivity.

  • Page 6: Package Contents

    Package Contents The Novatel Wireless MiFi 2200 Device package includes: MiFi 2200 Intelligent Mobile Hotspot Device • AC Wall Charger • Lithium Ion Battery • Carry Pouch • microUSB cable • Quick Start Guide • Product User Guide available for download at http://www.virginmobileusa.com...
  • Page 7 Your MiFi 2200 Intelligent Mobile Hotspot Device Your MiFi 2200 Device has the following parts: ➊ Power Button / LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. ➋ microUSB Connector: The AC charger connects here.

  • Page 8: Led States

    The MiFi Device is powered on and roaming. Caring for Your Device As with any electronic device, the MiFi 2200 Device must be handled with care to ensure reliable operation. Novatel Wireless recommends the following handling guidelines: Do not apply adhesive labels to the MiFi 2200 Device; they may cause the device to •...

  • Page 9: Power Management

    Some batteries perform best after several full charge/discharge cycles. • NOTE Contact your local recycling center for proper battery disposal. Before using the MiFi 2200 Device, read the battery safety information in the “Safety Hazards” section of this guide. [See Proper Battery Use and Disposal (page 69)

  • Page 10: Using Your Mifi 2200 Device

    Using Your MiFi 2200 Device Using Your MiFi Device for the First Time Connect in Wi-Fi Mode...

  • Page 11: Using Your Mifi Device For The First Time

    The MiFi 2200 Device requires an activated account in order to function. Inserting and Charging the Battery NOTE The battery should be fully charged before using the MiFi 2200 Device for the first time. ➊ Open the battery compartment, located on the bottom of the device.

  • Page 12: Powering The Mifi 2200 Device On And Off

    Use only an approved charging accessory to charge your device. Use of an incompatible charger may cause damage to your device and void the warranty. Powering the MiFi 2200 Device On and Off To power the device on: Press the Power button until the Power LED lights up solid green.

  • Page 13: Connect In Wi-Fi Mode

    Connect in Wi-Fi Mode Tip! The default SSID for your MiFi Device is Virgin Mobile MiFi2200 xxx Secure. Your SSID and 11-digit Network Key are printed on the back of your device. (The ‘xxx’ are the last three characters of your MiFi Device’s MAC address.) ➊...

  • Page 14: Connecting To The Mifi 2200 Device For The First Time

    Connecting to the MiFi 2200 Device for the First Time ➊ From your computer’s Web browser, enter http://virginmobile.mifi into the address window and press the Enter or Return key. Tip! You can use either of these addresses: http://virginmobile.mifi http://192.168.1.1 An onscreen wizard launches and guides you through activating your MiFi Device.
  • Page 15 ➍ On the MiFi Device Setup Wizard Service Activation screen, click Yes if you already have an account # and MSID. Clicking No launches Virgin Mobile’s Account Creation portal where you are prompted to set up an account. ➎ Click Next.
  • Page 16 ➏ On the MiFi Device Wizard MiFi Device Activation screen, enter the Account # and MSID you received when you activated your service. ➐ Click Next.
  • Page 17 ➑ Click Yes, change password, then enter and verify the new password in the appropriate fields. Changing the password adds another level of security for you. ➒ Click Next.
  • Page 18 ➓ Click Finish and your MiFi Device will restart. If your network does not reconnect automatically, reconnect to your MiFi Device using your Wi-Fi manager. [See Connect in Wi-Fi Mode (page 13) IMPORTANT Be sure to record the new administrative password and any network changes that you...
  • Page 19 make.

  • Page 21: Mifi Device Settings

    MiFi Device Settings MiFi Device Settings Basics Home Page Password Settings Wi-Fi Menu WWAN Menu Security Advanced...

  • Page 22: Mifi Device Settings Basics

    MiFi Device Settings Basics Open MiFi Device Settings ➊ Open your Web browser and enter http://virginmobile.mifi into the address window. ➋ Type the administrative password into the Login box in the upper right corner and click Login. The Home page opens.

  • Page 23: The Home Page

    The Home Page The Home page is the first screen you see after logging in and is the main point of entry for all your work. The Menu Bar The menu bar runs horizontally along the top of the MiFi Device Settings interface. Besides allowing you to select menu items, the menu bar also displays information about your MiFi Device’s signal strength and battery level.

  • Page 24: Home Page Sections

    Home Page Sections The Home page is divided into two sections that you can expand or collapse. Click the solid black pointer next to the section title to expand or collapse that section. Internet Connection The Internet Connection section tells you: Your connection status.

  • Page 25: Wi-Fi

    Wi-Fi The Wi-Fi section tells you: The profile currently in use. • The network name (also known as the SSID). • The security method in use. • The number of users currently connected to your MiFi Device. • The IP address of and subnet mask for the Wi-Fi network. •...

  • Page 26: Password Settings

    Password Settings Password settings allow you to change the administrative password that gives access to the browser interface. IMPORTANT Record your administrative password. If you forget it, you will have to reset your MiFi Device before you can use the MiFi Device Settings interface again [See Master Reset Button (page 62) Create a New Administrative Password...

  • Page 27: Wi-Fi Menu

    Wi-Fi Menu The Wi-Fi menu has three components: Wi-Fi Profiles — to view or change settings for your secure profile or to set up a temporary • hotspot. MAC Filter — to allow only certain devices to connect to your MiFi Device, based on their •...

  • Page 28: Wi-Fi Profiles

    Wi-Fi Profiles Click Wi-Fi Profiles on the Wi-Fi menu to configure your secure profile or set up a temporary hotspot. The Wi-Fi Profile page displays the following information: Profile — The profile currently being used. [See Choosing a Profile • (page 27.) Network Name (SSID) —...

  • Page 29: Choosing A Profile

    Channel — The radio channel that the device is using. This should be usually set to Auto • (default) and left unchanged. Available channels are 1 through 11. Security — The type of security the profile is using. This applies to the secure and the •...

  • Page 30: Setting Up A Temporary Hotspot

    Setting Up a Temporary Hotspot You can use this profile to create a secure temporary hotspot to allow a maximum of five connections to your MiFi Device at one time. This profile generates a temporary network name and network key that you can use to allow others to connect to your MiFi Device without your having to change the security settings on your secure profile.

  • Page 31: Mac Filter

    MAC Filter MAC filtering allows you to limit access to your MiFi Device to only those devices with a specified MAC address (a unique code assigned to hardware such as network adapters). The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list.

  • Page 32: Finding The Mac Address

    Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device, usually a network adapter. It consists of six pairs of numbers and letters (for example, 00-21-9B-1C-64-34). You can view the MAC address for any device connected to your MiFi Device in the Wi-Fi Clients section of the Wi-Fi Status page.

  • Page 33: Status

    Status Wi-Fi Status provides you with information about your wireless network.
  • Page 34 The Wi-Fi Status page is divided into three sections. Wi-Fi Network The Wi-Fi Network section of the Wi-Fi Status page displays the following information: Profile currently in use. • Network Name (SSID) for your MiFi Device. • Number of clients currently connected. •...

  • Page 35: Wi-Fi Clients

    Wi-Fi Clients The Wi-Fi Clients section of the Wi-Fi Status page shows the clients that are currently connected to your MiFi Device. This is another way you can find the MAC address for a particular device. Wi-Fi Log Click the Wi-Fi Log button to view a listing of Wi-Fi events (most recent first). ➤...

  • Page 36: Wwan Menu

    WWAN Menu The WWAN menu displays information about your 3G Virgin Mobile network connection, and provides tools for technical support. The WWAN Menu has two components: Diagnostics — use to view the status of your connection to the network, view information •...

  • Page 37: Diagnostics

    Diagnostics Click Diagnostics in the WWAN menu to access status information about your Internet connection and MiFi Device.

  • Page 38: Wwan Connection

    The WWAN Diagnostic page is divided into three sections. WWAN Connection The WWAN Connection section displays the following information: Connection status: • Connected — connected and transmitting data • Dormant — connected but not transmitting data • Disconnected — not connected to the network •...

  • Page 39: Wwan Modem

    WWAN Modem The WWAN Modem section displays the following information: Manufacturer — manufacturer of your MiFi Device. • Model — model name or number of your MIFi Device. • Firmware version — current internal software (firmware) version. • ESN — unique number the network uses to identify your MiFi Device. •...

  • Page 40: Wwan Event Log

    WWAN Event Log The WWAN Event Log section lists network connection events and times when they occurred. Technical support uses the log as a troubleshooting tool.

  • Page 41: Wwan Status

    WWAN Status The WWAN Status page displays information about your internet connection.

  • Page 42: Internet Connection

    The WWAN Status page is divided into three sections. Internet Connection The Internet Connection section displays the following information: Status of the connection • Whether or not your MiFi Device is roaming • Number of bytes received and transmitted • Duration of the current connection •...

  • Page 43: Traffic Counters

    Traffic Counters The Traffic Counters section displays the following: Date and time connection was made • Total duration of connection • Total data bytes received and transmitted, plus the total for both directions • This section displays both a cumulative (lifetime) count and a count for the current session (which can be reset).

  • Page 44: Connection Log

    Connection Log Click Connection Log to display a log of outgoing traffic showing these details: Date/Time • Client IP Address (IP address of sender) • Destination (IP address of recipient) • Port (computer port through which data was sent) • Type (connection protocol used) •...

  • Page 45: Advanced Menu

    Advanced Menu The Advanced menu allows you to back up and restore your configuration, specify router settings such as DHCP, port filtering, and port forwarding, and to customize power management settings. The Advanced menu has seven components: Advanced Options — use to enable SSID broadcast, auto-connect to the network, DHCP, VPN •...

  • Page 46: Advanced Settings

    Advanced Settings Click Advanced Options in the Advanced menu to configure your MiFi Device or to enable the system log.

  • Page 47: Access Point

    The advanced Settings page is divided into four sections. Access Point Enabling SSID broadcasting allows other nearby computers to see your MiFi Device’s network name (SSID). This is what you see when you select “View Available Wireless Networks. ” Disabling SSID broadcasting provides additional security but you will have to re-enable it if you lose your automatic connection.

  • Page 48: Router

    Router Enabling the DHCP server allows your MiFi Device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or an additional laptop). When the DHCP server is disabled, you will have to assign static IP addresses to all devices on your network. Select the DHCP Server enable check box to enable the DHCP server, or clear the check box to ➤...

  • Page 49: Config File

    Config File Click Config File in the Advanced menu to back up your configuration file (MiFi Device settings) to your computer, or to restore a saved configuration file from your computer. The Config File page is divided into two sections and allows you to back up and restore your MiFi Device configuration settings.

  • Page 50: Config File Upload

    Config File Upload Restore your MiFi Device Settings file to MiFi Device ➊ Click Browse and navigate to the backup file on your computer. ➋ Click the file to highlight it and then click Open. ➌ Click Upload File. ➍ Click OK when the “Upload completed”...

  • Page 51: Port Filtering

    Port Filtering Click Port Filtering in the Advanced menu to enhance the security of your system by controlling which applications are allowed to access the Internet. Port filtering allows you to conserve bandwidth by preventing non-business applications from accessing the Internet. It can also be used to specifically allow certain applications such as games and video conferencing software to use certain ports to access their online components.

  • Page 52: Port Filtering For Standard Applications

    Port Filtering for Standard Applications ➊ From the Port Filtering page, select the Enable Port Filtering check box. ➋ Select the check boxes for the applications for which you want to allow access to the Internet. ➌ Click Apply. NOTE MiFi Device uses standard ports for these applications.
  • Page 53 ➍ Enter the port or port range. You can enter up to five ports or port ranges. Single port — enter the port number in both fields. • Port range — enter the beginning port number in the left field and the ending port •...

  • Page 54: Port Forwarding

    Port Forwarding Port forwarding allows designated users or applications to reach specified servers, such as FTP and DNS servers, on your computer. Also, some online games require incoming access to work properly. IMPORTANT You will need to set up static IP addresses on your WLAN for each device that has an application to which you want to forward.

  • Page 55: Power Management

    Power Management When your MiFi Device is on battery power, you can set the length of time before it shuts down. You can also turn off your MiFi Device’s LEDs to save additional power. Use the Power Management page to set how long your MiFi Device is idle before it shuts down. ➊...

  • Page 56: Tcp/Ip

    TCP/IP The TCP/IP page allows you to view the local (WLAN) IP address and the MAC address for your MiFi Device. From the Advanced menu, click TCP/IP to display the following information about your MiFi Device: Local IP address • Subnet mask •...

  • Page 57: System Status

    System Status The System Status page allows you to view real-time system information and the system log, and to restart your MiFi Device or restore it to factory defaults. From the Advanced menu, click System Status to display the following information about your MiFi Device: Manufacturer •...

  • Page 58: Restarting Or Resetting Your Mifi Device

    Restarting or Resetting Your MiFi Device In addition to viewing status information, you can restart your MiFi Device or reset it to factory defaults from the System Status page. Click Restart to re-initialize your MiFi Device (same as turning it off and on again). ➤...

  • Page 59: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support...

  • Page 60: Overview

    Overview The following tips will help solve problems that might be encountered while using the MiFi 2200 Device: Make sure you are using the MiFi 2200 Device in the correct geographic region. • Ensure that the wireless network’s coverage extends to your current locations.

  • Page 61: Common Problems And Solutions

    Common Problems and Solutions The following are some common problems and solutions. No service is available. - OR - I get a “Limited or No Connectivity” message. You are outside of the coverage area. ➤ Check with your network operator — there may be a problem with your account. ➤...
  • Page 62 2. Then retype your administrative password into the login window and click Login. 3. Click the Disconnect button. How can I find out how many users are connected to the MiFi 2200 Device? Open MiFi Device Settings (http://192.168.1.1). The number of devices (users) currently connected...
  • Page 63 How can I check the battery level of MiFi Device? Open MiFi Device Settings (http://192.168.1.1). The battery status icon is displayed in the menu bar. Can I backup my configuration settings? Yes. Login to MiFi Device Settings and choose Advanced>Config File. Click Download File. [See Config File (page 47) How do I turn off MiFi Device?

  • Page 64: Use The Master Reset Button

    Use the Master Reset Button The MiFi 2200 Device comes with a Master Reset button that allows you to return it to its factory default state. The Master Reset button is recessed in a hold on the back of the device. You will need a paperclip or similar object to push the button.

  • Page 65: Technical Support

    Technical Support For additional information and technical support for the MiFi 2200 Device, visit the Virgin Mobile USA website at: http://www.virginmobileusa.com...

  • Page 66: Technical Information

    Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability...

  • Page 67: Product Specifications

    Product Specifications General Name Novatel Wireless MiFi 2200 Device Model MiFi 2200 Approvals COFETEL, NOM, CDG Weight 58 g / 2.05 oz Dimensions (W x D x H) 59 mm x 9 mm x 89 mm Wireless Network — Dual Mode CDMA 1X/EV-DO Wireless Network —...

  • Page 68: Regulatory Notices

    WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MiFi 2200 IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.
  • Page 69 Wireless Technologies. MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless may void your authority to operate the equipment. RF Exposure FCC Equipment Authorization ID: PKRNVWMiFi2200 This device is only authorized for use in Mobile applications.

  • Page 70: Safety Hazards

    Safety Hazards Do not use your MiFi 2200 Device in an environment that may be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off MiFi Device (or the host device and remove the modem from the USB port) when instructed to do so, or when you suspect that it may cause interference or danger.

  • Page 71: Proper Battery Use And Disposal

    SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. Proper Battery Use and Disposal WARNING! • Never dispose of batteries in a fire because they might explode. In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes.

  • Page 72: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered.

  • Page 73: Glossary

    Glossary Glossary...

  • Page 74: Glossary

    Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows: GSM technologies » GPRS offered speeds up to 48.8 Kbps (began in 2000). » EDGE reached up to 384 Kbps (2003). »...
  • Page 75 ● DNS — Domain Name System. A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP/IP protocol. ● EDGE — Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution. A faster version of GSM wireless service, it allows data to be delivered at rates of 384 Kbps and enables the delivery of multimedia and other broadband applications.
  • Page 76 ● HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. ● IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines. ● IMAP — Internet Message Access Protocol. An Internet standard protocol for email retrieval. ●...
  • Page 77 ● Network Technology — The technology on which a particular network provider’s system is built; such as GSM, HSPA, CDMA, EDGE, and EVDO. ● NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting Usenet (newsgroup) articles. ●...
  • Page 78 ● RTP — Real-time Transport Protocol. A packet format for streaming multimedia over the Internet. ● SIM — Subscriber Identification Module. Found in GSM network technology, the SIM is a card containing identification information for the subscriber and their account. The SIM card can be moved to different devices.
  • Page 79 ● WAN — Wide Area Network. A public network that extends beyond architectural, geographical, or political boundaries (unlike a LAN, which is usually a private network located within a room, building, or other limited area). ● WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices.

Table of Contents