Novatel MiFi 2372 Product User Manual
  1. Manuals
  2. Brands
  3. Novatel Manuals
  4. Wireless Router
  5. MiFi 2372
  6. Product user manual

Novatel MiFi 2372 Product User Manual

Intelligent mobile hotspot
Hide thumbs Also See for MiFi 2372:
Table of Contents

Advertisement

Quick Links

See also: User Manual
2372
Intelligent Mobile Hotspot

Advertisement

Table of Contents
loading

Related Manuals for Novatel MiFi 2372

Summary of Contents for Novatel MiFi 2372

  • Page 1 2372 Intelligent Mobile Hotspot...

  • Page 2: Software License

    ©2010 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. Patents and Licenses Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.

  • Page 3: Table Of Contents

    Contents Getting Started ............1 MiFi Device Overview.
  • Page 4 Applications Menu ..............33 Landing Page Settings .

  • Page 5: Getting Started

    Getting Started MiFi Device Overview Using the Device for the First Time Installing the SIM Card, Battery, and Drivers Wi-Fi Setup Set Up Wireless Security...

  • Page 6: Mifi Device Overview

    MiFi Device Overview The Novatel Wireless MiFi Intelligent Mobile Hotspot device (model 2372) is your access point to the Internet anywhere you are. It acts as an Intelligent Mobile Hotspot for up to five Wi-Fi-enabled devices with a MiFi Landing Page fo quick and easy information.

  • Page 7: Using The Device For The First Time

    Using the Device for the First Time To get started, follow these steps. ➊ Install the SIM card, then insert and charge the battery. [See Install the SIM Card and Battery (page 7). ➋ Turn on your MiFi device, then connect to it using your computer’s Wi-Fi connection. [See Wi-Fi Setup (page 12).

  • Page 8: Components

    Components ➊ microUSB Port — The AC charger, USB cable, and optional car charger connect here. ➋ microSDHC Slot — Removable memory storage slot supports microSDHC cards (microSDHC card not included). ➌ Wi-Fi LED — Indicates Wi-Fi connection status. [See LED States (page 6).

  • Page 9: Power Sources For Your Mifi Device

    ➎ Battery / SIM Compartment — The battery and SIM card are placed here. ➏ Master Reset Button — Resets the device to factory default settings. [See Using the Master Reset Button (page 73). ➐ SIM Card Slot — The SIM card is inserted here. ➑...

  • Page 10: Led States

    LED States Connection LED LED Color Status Description No light Off, and the The device is powered off or otherwise not receiving power. Power Button LED is also off Blinking: Low battery. Solid: Device error. [See Common Problems and Solutions (page 70).

  • Page 11: Installing The Sim Card, Battery, And Drivers

    Installing the SIM Card, Battery, and Drivers Install the SIM Card and Battery Insert the SIM card, and then insert and charge the battery. IMPORTANT The battery must be fully charged (for a minimum of four hours) before using your MiFi device for the first time. After the initial use and set up, you may use the device with the battery or AC mains charger.
  • Page 12 ➏ Remove the door by picking up the edge of the battery door that moved over your fingers. ➐ Insert the SIM card into the SIM slot as shown. ➑ Insert the battery, lining up the contact points as shown, and then replace the door. ➒...

  • Page 13: Remove The Battery

    Remove the Battery WARNING ! Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of objects could result in puncturing the MiFi battery. ➊...
  • Page 14 ➐ Pull the battery up slightly so that it will move over the edge of your MiFi device. ➑ Slide the battery out of the battery well.

  • Page 15: Battery Tips

    Use only batteries and chargers with your device that have been approved by your network operator or by Novatel Wireless. Always use Novatel Wireless original batteries and chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or chargers.

  • Page 16: Wi-Fi Setup

    Wi-Fi Setup To properly set up your MiFi device, you need to do both of the following tasks: Set Up a Wi-Fi Connection • Set Up Wireless Security • IMPORTANT Your MiFi device is pre-configured with your network operator settings. If your MiFi device is unable to pre-configure your settings, you need the Access Point Name (APN) from your network operator plus any username, password, or other information they may have given you.

  • Page 17: Login To The Mifi Landing Page

    ➌ Windows: Click Connect. Mac OS X: Click the MiFi device network name. If your unit was not pre-configured, the Wi-Fi LED flashes to show the connected status. Continue to “Configure your MiFi device for your network operator:” on page 15. Login to the MiFi Landing Page ➊...
  • Page 18 ➋ Click Login, type admin into the field in the upper right corner of the window, check the Remember Me box, and then click Login. The Home page for the Administration section opens.

  • Page 19: Configure Your Mifi Device

    Configure Your MiFi Device IMPORTANT Your network should be preconfigured on your device. If your network is not preconfigured, follow these steps to configure your MiFi device for your network operator. Your network operator should have given you instructions with your APN (and user name and password, if required).
  • Page 20 ➌ Select the profile for your network operator from the Profile list and click the Edit Internet Profile button. The Internet Profiles – Edit Profile page opens. ➍ If you wish, change the Profile Name to something more descriptive, for example, My MiFi. ➎...

  • Page 21: Set Up Wireless Security

    Set Up Wireless Security Using security with your wireless network is very important. If your network was not pre-configured, Novatel Wireless recommends that you set up security immediately by following these steps: Change the Administrative Password • Establish a Secure Profile •...

  • Page 22: Establish A Secure Profile

    ➎ Select a new administrative password and enter it into both New Password fields. ➏ Click Apply. This is the new administrative password you use when you log in to the browser interface. NOTE Be sure to record the new password. You will have to reset the device using the Master Reset button if you lose the administrative password.
  • Page 23 ➍ From the Profile list, select Secure and click the Edit WiFi Profile button. The Edit WiFi Profile page opens. ➎ Choose the type of security you want to use from the Security list. ➏ Type the Network Key you want to use. ➐...

  • Page 24: Using Mifi And Sharing Files

    Using MiFi and Sharing Files Setting Up a Temporary Hotspot Using a microSDHC Card With Your MiFi Device...

  • Page 25: Setting Up A Temporary Hotspot

    Setting Up a Temporary Hotspot Your MiFi device allows you to set up a temporary network name and network key so you can allow people to connect to it without having to share your security information. Your MiFi device can have up to five devices connected at any one time.
  • Page 26 ➌ Choose Temporary Hotspot from the Profile list and click Edit WiFi Profile. ➍ Click the Generate new values link at the bottom. The Network Name and Network Key (Wi-Fi Key) change to a new temporary network name (SSID) and network key. Note the temporary hotspot network name and network key.
  • Page 27 ➎ Click Apply. ➏ Click the Return to Profile List link. ➐ Click Apply on the WiFi Profiles – Set Profile page. IMPORTANT Your wireless connection will be disabled at this point. You must reconnect with the new settings you just established. You can now share the generated temporary network name and network key with others so they can connect to the device.

  • Page 28: Using A Microsdhc Card With Your Mifi Device

    Using a microSDHC Card With Your MiFi Device Your MiFi device comes with a microSDHC card slot that allows you to bring files with you without having to carry an additional flash drive. IMPORTANT microSDHC cards are not hot-swappable. You need to power down your MiFi device before you insert or remove the card.

  • Page 29: Enable File Sharing On Your Mifi Device

    Enable File Sharing on Your MiFi Device Insert a microSDHC card before you turn on your MiFi device. The microSDHC card is not hot- swappable. File sharing is not enabled by default. If you establish file sharing on your MiFi device, others connected to your MiFi device can access the files on your microSDHC card.

  • Page 30: Access Shared Files On The Microsdhc Card Wirelessly

    Access Shared Files on the microSDHC Card Wirelessly Once you enable file sharing, you can access the shared files on your computer. [See Enable File Sharing on Your MiFi Device (page 25). Windows ➊ Insert a microSDHC card before you turn on your MiFi device. The microSDHC card is not hot-swappable.

  • Page 31: Accessing Mifi Features

    Accessing MiFi Features MiFi Landing Page MiFi Settings Wi-Fi Configuration Internet Configuration Router Configuration System Configuration...

  • Page 32: Mifi Landing Page

    MiFi Landing Page The MiFi Landing Page is part of your MiFi device. It’s an on-device web page that contains customizable widgets with frequently-used information. Your widgets may vary; the examples in this guide describe generally how widgets work. Open the Administration Section You can find this information previously in the guide.

  • Page 33: Navigation Bar

    Navigation Bar At the top of the Home page in the browser interface is the navigation bar. These buttons are dynamic according to the page you visit. These buttons are also dynamic according to your carrier settings, and might include additional options. The following images are some examples of the navigation bar: The navigation prior to logging in.

  • Page 34: Landing Page

    Landing Page The Landing page is the page you see when you first connect to your MiFi device with your browser. It is the main point of entry for all your work with your MiFi device. This is the page where you first find the Connect button with which you can connect to the Mobile Broadband network.

  • Page 35: Widgets

    Widgets Widgets are little programs that give you information really quickly. For example, your MiFi device can give you the weather where you are right now or anywhere in the world. Another example is a widget that can help you track your data usage and visibly show you how much data you have left this period.

  • Page 36: Mifi Settings

    MiFi Settings In addition to the Landing page, the MiFi Settings are included in this page. You can configure and customize your MiFi device as you like. MiFi Settings Menu Bar The MiFi Settings section contains a menu bar to help you configure your MiFi device, and includes Applications, WiFi, Internet, Router, and System options.

  • Page 37: Applications Menu

    Applications Menu The Applications Menu allows you to manage File Sharing and Landing Page Settings. This section contains the following information: File Sharing • Landing Page Settings • File Sharing Insert a microSDHC card before you turn on your MiFi device. The microSDHC card is not hot- swappable.

  • Page 38: Landing Page Settings

    Landing Page Settings You can configure how often your widgets connect to the network and which widgets appear on the Landing page. You can also configure who sees which widget. Guest users can only see the widgets you decide they should see. ➤...

  • Page 39: Wifi Configuration

    WiFi Configuration The WiFi menu allows you to work with profiles, set up a temporary hotspot, set MAC filters, view the WiFi log, and view status information for the WiFi network. This section contains the following information: WiFi Status • WiFi Profiles •...

  • Page 40: Wifi Status

    WiFi Status The WiFi Status page provides you with information about your wireless network. Opening the Page ➤ Choose WiFi > Status from the menu bar. The WiFi Status page opens. WiFi Status Sections WiFi Network The WiFi Network section of the WiFi Status page provides the following information: Profile that is currently in use.

  • Page 41: Wifi Profiles

    WiFi Clients The WiFi Clients section of the WiFi Status page shows the clients that are currently connected to your MiFi device. This is another way you can find the MAC address for a particular device when you are setting up MAC filtering. WiFi Profiles The WiFi Profiles page allows you to configure your secure profile or set up a temporary hotspot.

  • Page 42: Choosing A Profile

    WiFi Profiles Page This page provides the following information: Profile — The profile currently being used. [See Choosing a Profile • (page 38). Network Name (SSID) — Name of the network you are connected to. You can change the • name to something more descriptive if you want;...

  • Page 43: Setting Security

    Setting Security You can use WEP (64- or 128-bit), WPA, WPA2, or WPA/WPA2 Mixed Mode security. Tip! Some WiFi clients become confused if the security is changed and the network name is not. If you change security settings and do not get asked for the new network key when you try to reconnect, delete the existing “old”...
  • Page 44 Setting Up a Temporary Hotspot You can use the device to set up a temporary hotspot to allow a maximum of five connections to your MiFi device at one time. You can read more about this setting. [See Setting Up a Temporary Hotspot (page 21).

  • Page 45: Mac Filter

    MAC Filter MAC Filtering allows you to restrict access to your MiFi device to only those devices with a specific MAC address. The MAC address is a unique code specific to a particular piece of hardware such as a network adapter. [See Finding the MAC Address (page 41).
  • Page 46 Using MAC Filter The MAC Filter page allows you to enable or disable MAC filtering and to add or delete MAC addresses from the trusted client list. IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list.

  • Page 47: Wifi Settings

    WiFi Settings The WiFi Settings page allows you to enable or disable broadcasting the network name and the WiFi log. Opening the Page ➊ Choose WiFi > WiFi Settings from the menu bar. The WiFi Settings page opens. WiFi Settings Page Broadcast Network Name (also known as SSID broadcast) causes the device to send the Network Name (SSID) out where it can be picked up by nearby computers.

  • Page 48: Internet Configuration

    Internet Configuration The Internet menu provides status information for your connection to the Internet, allows you to configure your MiFi device to work with your network operator , and view information about your MiFi device. The section contains the following information: Internet Status •...

  • Page 49: Internet Status

    Internet Status The Internet Status page provides information about the Internet connection. Opening the Page ➤ Choose Internet > Status from the menu bar. The Internet Status page opens. Internet Connection The Internet Connection section of the Internet Status page gives you the following information: Connection status •...

  • Page 50: Tcp/Ip

    Roaming Settings By default, the MiFi device automatically connects to the Internet when you are in the AT&T home coverage area. The MiFi device will automatically disconnect when you go outside of the AT& home coverage area. The roaming icon will display in the Status Icon Bar at that time but you will need to manually connect to the roaming network by clicking the main Connect button on the MiFi Landing Page.

  • Page 51: Internet Profiles

    Internet Profiles The Internet Profiles page allows you to configure your device to work with your network operator by entering the APN, username, and other information that your network operator requires and provides to you. Opening the Page ➤ Choose Internet > Profiles from the menu bar. The Internet Profiles –...
  • Page 52 Internet Profiles Page This page allows you to select, edit, and create profiles used with your network operator . To select a different profile: ➤ Use the drop-down menu to select another profile name and click Apply. To edit an existing profile or to create a new profile: ➊...

  • Page 53: Sim

    The SIM page allows you to change the password and to unlock your SIM. Opening the Page ➤ Choose Internet > SIM from the menu bar. The SIM page opens. SIM Page The following steps describe how to lock, unlock, or change your SIM lock code. ➊...

  • Page 54: Internet Diagnostics

    Internet Diagnostics The Internet Diagnostics page provides status information about your Internet connection and your MiFi device. Opening the Page ➤ Choose Internet > Diagnostics from the menu bar. The Internet Diagnostics page opens. Internet Diagnostics Page Sections 3G Modem The 3G Modem section of the Internet Diagnostics page gives you the following information about your MiFi device: Manufacturer —...

  • Page 55: Internet Settings

    Internet Settings Allow your MiFi device to automatically connect, allow guests to establish the Internet connection, determine roaming and determine network technology. Opening the Page ➤ Choose Internet > Settings from the menu bar. The Internet Settings page opens. Internet Settings Page Auto-connect enable Auto-connect allows your MiFi device to connect to your network operator ’s network automatically whenever it is turned on.
  • Page 56 Allow Guest users to establish the Internet connection Check this box to have the Connect button appear on the Landing page. Network Technology The Network Technology setting determines how your MiFi device accesses the network. There are three options: Automatic — It scans for 3G signals and looks for GPRS/EDGE signals if it cannot locate 3G. •...

  • Page 57: Router Configuration

    Router Configuration The Router Menu gives you access to options that allow you to configure traffic through your MiFi device. The section contains the following information: Port Filtering • Port Forwarding • TCP/IP • Router Settings • Router Menu ➊ Choose Router from the menu bar.

  • Page 58: Port Filtering

    Port Filtering Port Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet. Opening the Page ➤ Choose Router > Port Filtering from the menu bar. The Port Filtering page opens.
  • Page 59 Port Filtering Page This page allows you to enable Port Filtering, select common applications to allow access to the Internet, and set up custom applications for access to the Internet. To set port filtering for standard applications: ➊ Open the page. ➋...
  • Page 60 ➍ Enter a name for the application and click the Ports link. The Ports for Application # entry area overlay the page. ➎ Enter the port number or port number range. You can enter up to five ports or port ranges for each application.

  • Page 61: Port Forwarding

    Port Forwarding Incoming traffic from the Internet is normally prevented by the firewall from reaching devices on your local wireless network. Use port forwarding to allow Internet users to reach any server you are running on your computer, such as an FTP server. Also some online games require incoming access to work properly.

  • Page 62: Tcp/Ip

    TCP/IP The TCP/IP page allows you to view the local (WLAN) IP address and the MAC address for your MiFi device. Opening the Page ➤ Choose Router > TCP/IP from the menu bar. The TCP/IP page opens. TCP/IP Page This page gives you the following status information about your device: Local IP Address •...

  • Page 63: Router Settings

    Router Settings The Router Settings page allows you to enable DHCP and allow VPN passthrough. Opening the Page ➤ Choose Router > Settings from the menu bar. The Router Settings page opens. Router Settings Page DHCP Server enable DHCP Server allows the device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or additional laptop).

  • Page 64: System Configuration

    System Configuration The System Menu gives you access to settings and features that affect your MiFi device as a whole. The section contains the following information: System Status • Power Management • Password • System Settings • System Menu ➊ Choose System from the menu bar.

  • Page 65: System Status

    ➤ Choose System > System Status from the menu bar. The System Status page opens. System Status Page System Information System Information includes the following: Manufacturer – Novatel Wireless • Model Number • Serial Number • Access Point Firmware Version •...

  • Page 66: Software Update

    Restart/Reboot You can restart your MiFi device from this page. ➤ Click Restart/Reboot to reset your MiFi device (as if you turned the power off then on again). IMPORTANT Your Internet and WiFi connections will be lost and you will have to reconnect. Reset to Factory Defaults ➤...

  • Page 67: Power Management

    Power Management Your MiFi device can turn itself off when it is idle and running on battery power. The Power Management page allows you to set the timing for when your MiFi device switches off. Opening the Page ➤ Choose System > Power Management from the menu bar. The Power Management page opens.

  • Page 68: Password

    Password The Password page allows you to change the administrative password that gives access to the browser interface. Opening the Page ➤ Choose System > Password from the menu bar. The Password page opens. Password Page This page allows you to create a new administrative password. ➊...

  • Page 69: System Settings

    System Settings The System Settings page allows you to change the interface language and the date and time format used in the browser interface. You can also enable the system log from this page. The system log is used for troubleshooting and should usually be left disabled. Opening the Page ➤...
  • Page 70 Localization This section allows you to set the language, date and time format, temperature and measurement units, and numeric format (decimal). ➊ Select the language you want to use from the list. ➋ Select the Date/Time format you want to use from the list. You can choose between 24 and 12 hour time display and European (dd/mm/yyyy) and U.S.

  • Page 71: Troubleshooting

    Troubleshooting Overview Common Problems and Solutions Using the Master Reset Button...

  • Page 72: Overview

    Overview The following tips will help solve many common problems encountered while using your MiFi device. Ensure you are using your MiFi device in the correct geographic region. • Ensure your network operator’s wireless coverage extends to your current location. •...

  • Page 73: Common Problems And Solutions

    Common Problems and Solutions Before you read on, all of the steps mentioned here are given in more detailed form elsewhere in the user guide. When a reference is given, click the link to go to the more detailed information. The following are some common problems and solutions.
  • Page 74 My network does not appear in the wireless network list. Verify the MiFi LEDs are on and are not showing an error condition. [See LED States ➤ (page 6) Refresh your network list. ➤ Windows: Click Refresh Network List on the left side of the Wireless Network Connection screen. If •...
  • Page 75 How do I check the model number and firmware versions of my MiFi device? Log in to the MiFi Home page. Go to System > Status. [See System Status ➤ (page 60). How can I check the battery level of my MiFi device? Open the MiFi Landing page.

  • Page 76: Using The Master Reset Button

    Using the Master Reset Button Your MiFi device comes with a master reset button that allows you to return it to its factory default state. The master reset button is recessed in a hole on the back of the device. You need a paperclip or similar object to push the button.

  • Page 77: Product Specifications And Regulatory Information

    Product Specifications and Regulatory Information Product Specifications Regulatory Safety Hazards Proper Battery Use and Disposal Limited Warranty and Liability...

  • Page 78: Product Specifications

    Product Specifications Interface microUSB microSDHC Up to 32GB SIM socket 1.8V and 3.0V standard USIM Mechanical Dimensions (W x D x H) 62 mm x 98 mm x 15.3 mm Weight 81 g Two: status and WiFi indicators Technology/Bands Tri-band HSUPA/HSDPA 850/1900/2100 MHz Quad-band GPRS/EDGE 850/900/1800/1900 MHz...

  • Page 79: Regulatory

    NOTE: The Radio Frequency (RF) emitter installed in your device must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies.

  • Page 80: Limitation Of Liability

    Notwithstanding the foregoing, in no event shall Novatel Wireless and/or its affiliates aggregate liability arising under or in connection with the Novatel Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Novatel Wireless product.

  • Page 81: Safety Hazards

    Safety Hazards Do not operate your MiFi device in an environment that may be susceptible to radio interference resulting in danger specifically; Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off your •...

  • Page 82: Proper Battery Use And Disposal

    Proper Battery Use and Disposal CAUTION! Never dispose of batteries in a fire because they might explode. WARNING! In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.

  • Page 83: Limited Warranty And Liability

    (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered.

  • Page 84: Glossary

    Glossary...
  • Page 85 Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology.. ● 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ● Access Point — A device that allows wireless communication devices to connect to a wireless network using a standard such as WiFi.
  • Page 86 their location. The device uses satellite data to calculate its position. Commonly used in mapping and navigation systems. ● Host Name — The unique name by which a network-attached device is known on a network. ● Hotspot — A WiFi (802.11) access point or the area covered by an access point. Used for connecting to the Internet.
  • Page 87 ● MAC Address — Media Access Control. A number that uniquely identifies each network hardware device. MAC addresses are 12-digit hexadecimal numbers. ● MEID — Mobile Equipment IDentifier. A globally unique number for a physical piece of mobile station equipment. ●...
  • Page 88 ● RAS — Remote Access Service. A Windows NT/2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem. ● Rev A — CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity.
  • Page 89 ● WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices. Another name for UMTS. ● WEP — Wired Equivalent Privacy. An IEEE standard security protocol for 802.11 networks. Superseded by WPA and WPA2.

Table of Contents