HTC Neon Service Manual page 17

Doc. No. DOC- 00036367 REV.
HTC Corporation
Issued Date 1/12/2007
A06
.
Revised Date 11/19/2008
Doc. Title
Page 17 of 88
Neon Service Manual
Soft reset
Occasionally, you may need to reset your device. A soft (or normal) reset
of your device clears all active program memory and shuts down all
active programs. This can be useful when your device is running slower
than normal, or a program is not performing properly. A soft reset is
also necessary after the installation of some programs. If a soft reset is
performed when programs are running, unsaved work will be lost.
To perform a soft reset
Open the rubber cover at the bottom of your device and then use the stylus
to press the RESET button. Your device restarts and displays the Today
screen.
Hard reset
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings - the
way it was when you first purchased it and turned it on. Any programs you
installed, data you entered, and settings you customized on your device will
be lost. Only Windows Mobile® software and other pre-installed programs
will remain.
To perform a hard reset
1. Press and hold the TALK and END buttons, and at the same time, use
the stylus to press the RESET button at the bottom of your device.
2. Release the stylus, but continue pressing the TALK and END buttons
until you see the following message on the screen:
HTC CONFIDENTIAL
SM-TP002-0706