Update The Blackberry Device Software Over The Wireless Network - Blackberry 9360 Help Manual

RIM Confidential and Proprietary Information - Approved Third Parties
Update the BlackBerry Device Software from a website
If your email account uses a BlackBerry® Enterprise Server you might not be able to perform this task. Check with your
administrator for BlackBerry® Device Software updates that have been approved for use in your organization.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. From your computer, visit www.blackberry.com/update.
2. Click Check for Updates.
3. Connect your BlackBerry smartphone to your computer.
4. Complete the instructions on the screen.
Related information
My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 233
Update the BlackBerry Device Software using the BlackBerry Desktop
Software
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
Connect your BlackBerry® smartphone to your computer and open the BlackBerry® Desktop Software. For more information,
see the Help in the BlackBerry Desktop Software.
Related information
My smartphone doesn't have enough available storage space to update the BlackBerry Device Software, 233

Update the BlackBerry Device Software over the wireless network

Depending on the options that your wireless service provider or administrator sets, you might not be able to perform this task.
Depending on your wireless service provider, you might not be able to perform this task at certain times of the day, when there
is a greater volume of network traffic.
You can use your BlackBerry® smartphone when you download the BlackBerry® Device Software but not when you install the
software. You have the option to schedule the update to occur at a specific time.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your
smartphone is lost, stolen, or corrupted by an unforeseen issue.
1. On the Home screen, click the Wireless Update icon. If you do not have the Wireless Update icon, on the Home screen,
click the Options icon. Click Device > Software Updates.
231