Automatic Answer; Automatic Night Answer; Ani Alphanumeric Id; Attendant Position - Iwatsu ENTERPROSE-CS Owner's Manual

Automatic Answer

When the Iwatsu Enterprise-CS is placed in the Automatic Answer Mode the
system automatically answers incoming calls on lines assigned as Auto
Answer Lines in the database programming. The system sends either the
Mode 1 message (Automatic Answer-Time) or Mode 2 message (Automatic
Answer - Day) to the caller, and then disconnects the call. The IX-MSGU is
required for this feature. If a customized message is desired, the IX-CMSG-1
is also required. This feature may also be configured using the Omega-Voice
VMI and Esnatech Officelinx automated attendant systems to direct callers to a
specific automated attendant menu or mailbox automatically based on time of
day/day of week or manually using a key on the attendant phone.

Automatic Night Answer

Allows an external caller to hear a recorded message when the system is in the
Night Mode. This feature requires the installation of an IX-MSGU card.
When the IX-MSGU card is equipped with an IX-CMSG-1 card, the recorded
message may be customized. This feature may also be configured using the
Omega-Voice VMI and Esnatech Officelinx automated attendant systems to
direct callers to a specific automated attendant menu or mailbox automatically
based on time of day/day of week or manually using a key on the attendant
phone.

ANI Alphanumeric ID

ANI (Automatic Number Identification) numbers may be assigned a 16-
character alphanumeric ID to identify the calling party, calling party's
telephone number, type of call, or purpose of call. (Note: ANI calls are often
transmitted by the telephone company with both a number and an
alphanumeric ID.) The ANI alphanumeric ID is displayed on the station LCD
when a call is received on an ANI trunk. A call can be routed to a station,
master hunt group, or voice mailbox according to the ANI information
received.

Attendant Position

Up to 32 ECS extensions may be designated as attendant positions. An
attendant position typically consists of an ICON 5930, 5910 or 5810 phone
with one or more ICON 59DS units or PC Attendant or Virtual DSS console.

Automatic Number Identification (ANI)

Iwatsu Enterprise-CS will support ANI trunks provided by the telephone
company on T1, ISDN PRI, and ISDN BRI lines. The IX-DTI-T card is
required for T1 lines, the IX-DTI-P is required for ISDN PRI lines, and the IX-
IWATSU ENTERPRISE-CS SYSTEM FEATURES - 52