Troubleshooting Guide - Napoleon GVF40P Installation And Operating Instructions Manual

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TROUBLESHOOTING GUIDE

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
SYMPTOM
Main burner goes
out; pilot stays on.
Main burner goes
out; pilot goes out.
Pilot goes out
when the gas knob
is released.
The gas valve has
an interlock device
which will not allow
the pilot burner
to be lit until the
thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to
cool.
W415-0810 / C / 04.26.12
!
WITH THE GLASS DOOR OPEN OR REMOVED.
DO NOT USE ABRASIVE CLEANERS.
PROBLEM
Pilot fl ame is not large
enough or not engulfi ng
the thermopile.
Thermopile shorting /
loose connection.
Remote wall switch wire
is too long; too much
resistance in the system.
Faulty thermostat or
switch.
Insuffi cient air supply.
Out of propane gas.
Pilot fl ame is not large
enough. (Supply pressure
too low.)
System is not correctly
purged.
Out of propane gas.
Pilot fl ame is not large
enough. (Supply pressure
too low.)
Thermocouple shorting /
faulty.
Faulty valve / high low
knob does not depress
smoothly.
WARNING
TEST SOLUTION
- Ensure adequate supply pressure.
- Replace pilot assembly.
- Clean thermopile connection to the valve.
Reconnect.
- Replace thermopile / valve.
- Shorten wire to connect length or wire gauge.
- Replace.
- Open window or door. (Use one of the methods
described in ANSI Z223.1 / NFPA54 or the
applicable local code.)
- Have room checked for adequate air exchange.
- See "COMBUSTION AND VENTILATION AIR
PROVISIONS" section to ensure adequate air supply.
- Fill the tank.
- Service or replace Oxygen Depletion Sensor
System.
- Correct piping and / or regulator to provide correct
pressure.
- Ensure adequate supply pressure.
- Purge the gas line.
- Fill the tank.
- Service or replace Oxygen Depletion Sensor
System.
- Loosen and tighten thermocouple.
- Clean thermocouple and valve connection.
- Replace Oxygen Depletion Sensor System.
- Test and replace valve.
- Replace.
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