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202 Paper Jam Displayed - Unable to clear the message from the
display
Step
Action and Questions
1
Check the Vacuum Transport for correct operation.
Is the Vacuum Transport operating correctly?
2
Does the media jam at the entry to the fuser assembly.
3
Check the fuser drive assembly for correct operation.
Is the fuser drive assembly operating correctly?
4
Does the media jam inside the fuser assembly?
5
Is the media jamming in the Redrive Assembly?
6
Check the Redrive assembly for correct operation.
Is the Redrive assembly operating correctly?
7
Check the Redrive Belt.
Is the redrive Belt driving the Redrive assembly?
Close Door/HVPS/Printhead Interlock Switch Service
Check
Note: There are two separate cables that contain two microswitches and a cable. These
cable/switches provide separate interlocks for the Printhead and HVPS. One switch in
each cable is mounted in the Front Access Door Support and the other switch in each
cable is mounted on the ITU Light Shield Assembly. The HVPS/Cover Open cable is
connected to J86 on the Engine board and the Printhead/Cover Open cable is connected
to J12 on the RIP board.
POR incomplete, Close Door constantly displays
This symptom is usually associated with the lower switch mounted on the Front Access
Door Support and with the switch mounted in the ITU Light Shield.
Note: When the printer is left powered on for some time with this symptom displayed the
printer may then display a 902 Service Error.
5060-XXX
Yes
No
Go to step 2
Replace the
Vacuum
Transport
Assembly
Go to step 3
Go to Step 4
Replace the
Replace the
"Fuser
"Fuser
Assembly" on
Assembly"
page 4-16
on page 4-16
Replace the
Go to step 5
"Fuser
Assembly" on
page 4-16
Go to step 6
Replace the
"Fuser
Assembly"
on page 4-16
Call your next
Go to step 7
level support
Replace the
Call your next
"Redrive
level support
Assembly" on
page 4-36
Diagnostic Information
2-107
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