Table of Contents
Advertisement
Step
Action and Questions
2
Access the CE Diagnostic Test Menu. Select Input Tray
Tests, Select MPF Feed Test, Select MP Feeder, Select
Single.
Note: The MPF Drive parts can be observed by opening the
Lower Left Jam Cover. Observe the MFP Drive Gear -
located in the base printer.
Does the Gear Turn when feeding media from the MPF?
3
Does the MPF Drive Gear in the Autocompensator
Assembly Turn when feeding media from the MFP?
4
Check the following parts for any sign of broken, damaged
or missing parts.
MPF Bracket Assembly
MPF Drive Gear
MPF Drive Gear Bushing
MPF Drive Gear Shaft
Are any of the parts broken, damaged or missing?
5
Manually turn the MPF Drive Gear in the MPF assembly.
Does the MPF Pick Roll turn?
6
Check to make sure the MFP Drive Gear in the printer is
matching up properly with the MPF Drive Gear in the MPF
Tray assembly.
Do the gears match up correctly?
250 Paper Jam displayed when using MPF
Note: A 250 Paper Jam indicates that the MPF tried to feed a sheet of media from
the MPF tray. A 250 Paper Jam may occur when there is no paper in the MPF, MPF has
been selected as the paper source, or the MFP sensor is malfunctioning. If media is in the
MFP it may feed normally with no 250 Paper Jam even though the sensor is
malfunctioning.
Step
Action and Questions
1
Enter the CE Diagnostic Tests. Select Input Tray Tests,
Sensor Test, Multipurpose Feeder. Manually actuate the MP
Sensor by moving the paper flag in the MPF.
Does the test pass?
5060-XXX
Yes
No
Go to step 5
Go to step 3
Go to step 4
Go to the
"Autocompe
nsator
Service
Check" on
page 2-99
Repair or
Go to step 5
replace parts
as necessary
Go to step 6
Repair or
replace parts
as necessary
Call your next
Determine
level support
what is
causing the
two gears not
to match up
and repair as
necessary
Yes
No
Go to step 6
Go to step 2
Diagnostic Information
2-103
Advertisement
Table of Contents
