Fault Codes - Xerox D95 Supplementary Manual

Fault Codes

This section explains error codes.
If a printing job ends abnormally due to an error, or a malfunction occurs in the machine, an
error message code (***-***) is displayed.
Refer to error coded in the following table to rectify problems.
Important: If an error code is displayed, any print data remaining on the machine and
information stored in the machine's memory are not warranted.
If an error code that is not listed in the following table is displayed, or if an error persists after
you follow the listed solution, contact our Customer Support Center. The contact number is
printed on the label or the card attached on the machine.
Error Code Cause and Remedy
16-210 [Cause] An error occurred in the software.
016-211 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our Customer
016-212
Support Center.
016-213
016-214
016-215
016-402 [Cause] The authentication connection timed out.
[Remedy] Confirm the network connection and switch setting of the authentication
device physically connected to the machine via a network, and check whether it is
connected to the machine correctly.
016-403 [Cause] The root certificate did not match.
[Remedy] Confirm the authentication server and store the root certificate of the server
certificate of the authentication server into the machine.
If you cannot acquire the root certificate of the server certificate, set [Server Certificate
Verification] of [IEEE 802.1x Settings] to [Disabled] on the touch screen.
016-405 [Cause] An error occurred in the certificate stored in the machine.
[Remedy] Initialize the certificate.
016-406 [Cause] An error occurred in the SSL client certificate.
[Remedy] Take one of the following measures:
Store an SSL client certificate in the machine, and set it as the SSL client certificate.
If the SSL client certificate cannot be set, select an authentication method other than
SSL.
016-450 [Cause] The SMB host name already exists.
[Remedy] Change the host name.
016-454 [Cause] Unable to retrieve the IP address from DNS.
[Remedy] Confirm the DNS configuration and IP address retrieve setting.
016-503 [Cause] Unable to resolve the SMTP server name when sending email.
[Remedy] Check on the Xerox
settings are correct. Also, check the DNS server settings.
016-504 [Cause] Unable to resolve the POP3 server name when sending email.
[Remedy] Check on Xerox
correct. Also, check the DNS server settings. are correct.
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CentreWare
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CentreWare Internet Services if the POP3 server settings are
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Xerox D95/D110/D125 Copier/Printer Security Function Supplementary Guide
®
Internet Services if the SMTP server