Common Windows Problems - Xerox Phaser 3210 User Manual

Common Windows Problems

Problem
"File in Use" message
appears during installation.
"Error Writing to LPTx"
message appears.
"General Protection Fault",
"Exception OE", "Spool32",
or "Illegal Operation"
messages appear.
Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP documentation that came with
Note:
your PC for further information on Windows error messages.
Possible Cause and Solution
Quit all software applications. Remove all software from the
StartUp Group, then restart Windows. Reinstall the printer
driver.
• Make sure the cables are connected correctly, the printer
is on, and the
• If bi-directional communication is not turned on in the
driver, it will also cause this message.
• From the Start menu, select Settings, then Printers.
Right-click on the Xerox Phaser 3210 PCL 6 printer
icon and select Properties. From the Details tab, click
on Port Settings. Remove check from Check Port State
before Printing box and click OK. From Spool
Settings, select Print Directly to Printer and click OK.
Try printing again.
• Close all other applications, reboot Windows, and try
printing again.
• Delete all temp files from the Temp sub-directory. You
can determine the name of the directory by editing the
AUTOEXEC.BAT file and looking for the statement, "Set
Temp =". The name after this statement is the temp
directory. It is usually C:\temp by default, but can be
redefined.
light on the control panel is on.
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