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Troubleshooting Error Messages
When the printer experiences an error, the control panel will indicate error messages by the
indicator lights. Find the light pattern below that matches the printer light pattern and follow
the solutions to clear the error.
Printer Light Patterns
Light status legend
symbol for "light off"
symbol for "light on"
symbol for "light blinking"
• Check the power cord and the power switch if your printer does not generate a
response.
• Make sure that the printer is powered with the specified AC voltage.
Paper is jammed inside the printer or the toner cartridge is not installed.
• Clear the paper jam. See "Clearing Paper Jams" on page 7.6.
• Make sure that the toner cartridge is correctly installed in the printer.
The printer is out of paper in the input tray.
• Load paper into the tray. For the automatic input tray, loading paper will cancel
this message and allow you to continue with the print job. For the manual input
tray, press the
Power off
Paper jam, or no toner cartridge
Paper out
button after loading paper.
7.17
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Table of Contents
Troubleshooting
