Xerox Phaser 6125 User Manual

Xerox Phaser 6125 User Manual

Color laser printer
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®
Phaser
6125
c o l o r l a s e r p r i n t e r

User Guide

Guide d'utilisation
Guida dell'utente
Benutzerhandbuch
Guía del usuario
Guia do Usuário
Gebruikershandleiding
Användarhandbok
Betjeningsvejledning
www.xerox.com/support

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Summary of Contents for Xerox Phaser 6125

  • Page 1: User Guide

    ® Phaser 6125 c o l o r l a s e r p r i n t e r User Guide Guide d’utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support...
  • Page 2 , Vista , Windows , and Windows Server countries. TAR ® As an E partner, Xerox Corporation has determined that this product meets the E NERGY efficiency. The E name and logo are registered U.S. marks. NERGY ® are trademarks of Xerox Corporation in the United States and/or other ™...
  • Page 3: Table Of Contents

    Printer Configuration ........
  • Page 4 Manually Setting the Printer’s IP Address ....... . . 3-7...
  • Page 5 Messages About Supplies ..........7-11 Messages About the Printer and Other Items ......7-12 Getting Help .
  • Page 6 Checking Printer Status Through E-mail ........8-5...
  • Page 7: Printer Information

    This chapter includes: User Safety on page 1-2 ■ ■ Printer Specifications on page 1-8 ■ Regulatory Information on page 1-9 Material Safety Data Sheet on page 1-11 ■ ■ Product Recycling and Disposal Phaser® 6125 Color Laser Printer on page 1-12...
  • Page 8: User Safety

    If you do not know if an outlet is grounded, ask an electrician to check the outlet. Do not use a ground adapter plug to connect the printer to an electrical outlet that does not ■...
  • Page 9: Laser Safety

    Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in device at the back of the printer. If it is necessary to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
  • Page 10: Operational Safety

    Printer Location Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 32° C) and a relative humidity range of 15 percent to 85 percent. Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or below at 85 percent humidity.
  • Page 11 Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 12: Moving The Printer

    Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer: ■ Turn off the printer and unplug all power and communication cables before moving the printer. ■ Always lift the printer from the designated lift points.
  • Page 13: Safety Symbols Marked On Product

    Carry the printer without tilting it. Caution: Do not tilt the printer more than 10 degrees to the front/back or right/left. Tilting more than 10 degrees may lead to toner inside the printer spilling out. Do not place any food or liquids on the printer.
  • Page 14: Printer Specifications

    Continuous monochrome printing: 280 W This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet. ENERGY STAR qualified printer: Default time to Power Saver is 30 minutes Phaser®...
  • Page 15: Regulatory Information

    Consult your reseller or an experienced radio/television technician for help. Any changes or modifications not expressly approved by Xerox could void the user's authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 16: European Union

    To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Phaser® 6125 Color Laser Printer Regulatory Information...
  • Page 17: Material Safety Data Sheet

    Material Safety Data Sheet For Material Safety Data information regarding your Phaser 6125 printer, go to: ■ United States and Canada: www.xerox.com/msds European Union: www.xerox.com/environment_europe ■ For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Phaser® 6125 Color Laser Printer...
  • Page 18: Product Recycling And Disposal

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life takeback information. Phaser® 6125 Color Laser Printer...
  • Page 19: North America

    For more information about Xerox environmental programs, visit www.xerox.com/environment. If you are managing the disposal of your Xerox product, please note that the product may contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations.
  • Page 20: Printer Features

    ■ Power Saver Mode on page 2-7 Checking Status of Print Data ■ ■ Displaying Configuration and Paper Tray Settings ■ More Information on page 2-10 Phaser® 6125 Color Laser Printer on page 2-2 on page 2-8 on page 2-9...
  • Page 21: Main Components And Their Functions

    2-3 ■ ■ Printer Configuration on page 2-4 Front View Control panel Front cover Button for opening the front cover Manual feed slot Paper tray Toner cartridges Output tray Phaser® 6125 Color Laser Printer Main Components and Their Functions 6125-073...
  • Page 22: Rear View

    Rear View Network connector USB port Internal View Fuser Imaging unit Button for opening the front cover Transfer unit Phaser® 6125 Color Laser Printer Main Components and Their Functions 6125-075 Power cord connector Power switch 6125-074...
  • Page 23: Printer Configuration

    Print Speed (Color/Mono) Resolutions (dpi) Standard Enhanced Ethernet Interface Manual feed slot (1 Sheet) Paper Tray (250 Sheet) Phaser® 6125 Color Laser Printer Main Components and Their Functions Printer Configuration 6125 64 MB 12/16 sheets/min 600 x 600 x 1 bit...
  • Page 24: Control Panel

    Scrolls forward through the menus. Error The red light indicates an error condition. Ready The green light indicates that the printer is ready to receive data from the computer. If the light is blinking, the printer is busy receiving data.
  • Page 25: Information Pages

    Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Panel Settings The Panel Settings page displays the current control panel settings. To print the Panel Settings: On the control panel, press the Menu button, select OK button.
  • Page 26: Power Saver Mode

    When no print data is received for 30 minutes (default), the printer will enter Power Saver mode. The time ranges that can be specified for the printer to enter Power Saver mode are 5 to 60 minutes. Consumption of power during the Power Saver mode is 5 W or less and the time required to exit from Power Saver mode to a print-ready status is about 15 seconds.
  • Page 27: Checking Status Of Print Data

    Checking Status of Print Data Checking Status of Print Data Checking in CentreWare Internet Services You can check the status of the print job sent to the printer at the Jobs tab of CentreWare Internet Services. Phaser® 6125 Color Laser Printer...
  • Page 28: Displaying Configuration And Paper Tray Settings

    Displaying Configuration and Paper Tray Settings Print the Printer Settings page to view the current information about your printer: On the control panel, press the OK button. Select Printer Settings , and then press the OK button to print. Phaser® 6125 Color Laser Printer...
  • Page 29: More Information

    More Information Obtain information regarding your printer and its capabilities from the following sources. Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Quick Start Tutorials (English only) Video Tutorials Recommended Media List Online Support Assistant Technical Support Information pages * Also available on the Support website.
  • Page 30: Network Basics

    Configuring the Network Address Installing the Printer Drivers on page 3-9 ■ This chapter provides basic information about setting up and connecting to your printer. See also: (English Only) Using CentreWare Internet Services tutorial Using the Windows Printer Driver tutorial Phaser®...
  • Page 31: Overview Of Network Setup And Configuration

    For Windows operating systems, run the Installer on the Software and Documentation CD-ROM to automatically set the printer’s IP address if the printer is connected to an established TCP/IP network. You can also manually set the printer’s IP address on the control panel.
  • Page 32: Choosing A Connection Method

    It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface to the embedded web server in any networked Xerox printer that enables you to manage, configure, and monitor networked printers from your desktop.
  • Page 33: Connecting Via Usb

    USB Connection A USB connection requires a standard A/B USB cable. This cable is not included with your printer and must be purchased separately. Verify that you are using the correct USB cable for your connection (2.0 for best results).
  • Page 34: Configuring The Network Address

    Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation.
  • Page 35: Dynamic Methods Of Setting The Printer's Ip Address

    Dynamic Methods of Setting the Printer’s IP Address There are two protocols available for dynamically setting the printer’s IP address: ■ DHCP (enabled by default on all Phaser printers) ■ AutoIP You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP.
  • Page 36: Manually Setting The Printer's Ip Address

    If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you are in a small office with a single PC and use a dialup modem connection, you can manually set the IP address.
  • Page 37 CentreWare IS provides a simple interface to the embedded web server in any networked Xerox printer that enables you to manage, configure, and monitor networked printers from your desktop. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.
  • Page 38: Installing The Printer Drivers

    Installing the Printer Drivers Windows 2000 or Later To install the printer driver from the Software and Documentation CD-ROM: Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch, do the following: Click Start, and then click Run.
  • Page 39: Printing Basics

    Setting Paper Types and Sizes Loading Paper on page 4-8 ■ ■ Selecting Printing Options on page 4-14 ■ Printing on Specialty Media on page 4-17 Printing Custom Size on page 4-31 ■ Phaser® 6125 Color Laser Printer on page 4-7...
  • Page 40: Supported Paper And Media

    Your printer is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 6125 printer. They are guaranteed to produce excellent results with your printer.
  • Page 41: Paper Usage Guidelines

    Paper Usage Guidelines The printer trays accommodate most sizes and types of paper or other specialty media. Follow these guidelines when loading paper and media in the trays: Fan paper or other specialty media before loading in the paper tray.
  • Page 42: Paper That Can Damage Your Printer

    Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■...
  • Page 43: About Paper

    About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows:...
  • Page 44 The printed image may fade due to moisture, such as water, rain or vapor. For details, contact your reseller. See also: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 6125 Color Laser Printer – – 216 mm (3 8.5 in.) –...
  • Page 45: Setting Paper Types And Sizes

    Tray Select , and then press the OK button. Paper Size Select the correct paper size for the loaded paper, and then press the OK button. Press the Menu button. Phaser® 6125 Color Laser Printer Setting Paper Types and Sizes...
  • Page 46: Loading Paper

    Paper tray accepts print media within the following dimensions: ■ Width: 76.2 216.0 mm (3 – ■ Length: 127.0 355.6 mm (5 – Phaser® 6125 Color Laser Printer on page 4-8 on page 4-12 220 g/m , 17 40 lb. Bond, 40 – – 8.5 in.) –...
  • Page 47 ■ Always load paper short-edge feed. To load paper in the paper tray: Gently pull open the paper tray. Open the output tray to hold the printed sheets. Phaser® 6125 Color Laser Printer Loading Paper About Paper 6125-001 6125-021...
  • Page 48 Slide the width guides to the edge of the tray. The width guides should be fully extended. Insert all media faceup and top edge first into the paper tray. Note: Do not force the paper. Phaser® 6125 Color Laser Printer 6125-059 6125-097 4-10...
  • Page 49 Note: Be careful not to bend the paper. When Size Mismatch is set to Use Printer Settings in the driver, you need to set the paper type and size settings for the tray on the control panel in advance. See also: Setting Paper Types and Sizes Phaser®...
  • Page 50: Loading Paper In The Manual Feed Slot

    Slowly and evenly insert the media into the printer holding the media on both sides. ■ If the media looks skewed after the printer pulls it in, gently remove the media and reseat it. Then press the OK button or wait for the automatic calibration to start.
  • Page 51 Open the output tray to hold the printed sheets. Place the print media into the slot with the print side facedown and the top of the sheet entering the printer first. Phaser® 6125 Color Laser Printer 6125-021 6125-051 4-13 Loading Paper...
  • Page 52: Selecting Printing Options

    Selecting Printing Preferences (Windows) ■ Selecting Options for an Individual Job (Windows) Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. To select printer preferences: Select one of the following options: ■...
  • Page 53: Selecting Options For An Individual Job (Windows)

    With the desired document or graphic open in your application, access the Print dialog box. Select the Phaser 6125 printer and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 54 Windows 2000, Windows XP, or Windows Server 2003 Paper Tray tab Image Options tab Watermarks tab Advanced tab Phaser® 6125 Color Laser Printer Selecting Printing Options Printing Options Saved Settings ■ Paper Size ■ Fit to New Paper Size ■...
  • Page 55: Printing On Specialty Media

    Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
  • Page 56 Gently pull open the paper tray and open the paper guides. Open the output tray to hold the printed sheets. Fan the envelopes to release sheets that are stuck together. Phaser® 6125 Color Laser Printer Printing on Specialty Media 6125-080...
  • Page 57 ■ Slide the paper guides to the size of the envelope. In the printer driver, select either Envelopes as the paper type or Tray as the paper tray. Printing Envelopes from the Manual Feed Slot In the case of Monarch, insert the envelopes with the side to be printed facedown.
  • Page 58 Printing on Envelopes When Size Mismatch is set to Use Printer Settings in the driver, you need to set the paper type and size settings for the tray on the control panel in advance. See Sizes on page 4-7. The way to display the printer Properties dialog box differs according to the application software.
  • Page 59: Printing Labels

    Print only on one side of the sheet of labels. ■ Do not use any sheet where labels are missing; it may damage the printer. ■ Store unused labels flat in their original packaging. Leave the sheets of labels inside the original packaging until ready to use.
  • Page 60 Place the side to be printed faceup with the top of the sheets entering first. ■ ■ Do not load more than 25 sheets. In the printer driver, select either Labels as the paper type or Tray as the paper tray. Phaser® 6125 Color Laser Printer Printing on Specialty Media 6125-021...
  • Page 61 Printing Labels from the Manual Feed Slot Slide the width guides of the manual feed slot to fit the appropriate media. Open the output tray to hold the printed sheets. Phaser® 6125 Color Laser Printer Printing on Specialty Media 6125-020...
  • Page 62 Insert the label sheets into the manual feel slot. Place the side to be printed facedown with the top of the page toward the front of the printer. If necessary, press the paper guides inward to fit the sheets. Phaser® 6125 Color Laser Printer...
  • Page 63 To print on labels using the print driver: From the File menu, select Print. Select this printer as the printer to be used and click Properties to display the dialog box. Select the Paper Tray tab. From Paper Type, select Labels.
  • Page 64: Printing Glossy Paper

    Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy ■ paper to curl and jam the printer. Printing Glossy Paper from the Paper Tray Gently pull open the paper tray, and open the paper guides.
  • Page 65 Open the output tray to hold the printed sheets. Fan the glossy paper to release sheets that are stuck together. Phaser® 6125 Color Laser Printer Printing on Specialty Media 6125-021 4-27 6125-014...
  • Page 66 ■ Do not load more than 25 sheets. In the printer driver, select either Glossy Paper as the paper type or Tray as the paper tray. Printing Glossy Paper from the Manual Feed Slot Slide the width guides of the manual feed slot to fit the appropriate media.
  • Page 67 Open the output tray to hold the printed sheets. Insert the paper into the tray. Place the side to be printed facedown with the top of the page toward the front of the printer. If necessary, press the paper guides inward to fit the paper.
  • Page 68 To print on glossy paper using the print driver: From the File menu, select Print. Select this printer as the printer to be used and click Properties to display the dialog box. Select the Paper Tray tab. From Paper Type, select Glossy Paper.
  • Page 69: Printing Custom Size

    For a shared printer on the network, settings of other shared printers on the same network in another computer will also be affected as the form data base on the server with existing print queue is used.
  • Page 70: Printing On Custom Size Paper

    The procedure to print on custom size paper using the print driver is as follows. Note: The way to display the printer Properties dialog box differs according to the application software. Refer to the manual of your respective application software.
  • Page 71: Using The Control Panel Menus

    Using the Control Panel Menus This chapter includes: Control Panel Menus on page 5-2 ■ ■ Description of Menu Items on page 5-4 ■ Menu List on page 5-11 Phaser® 6125 Color Laser Printer...
  • Page 72: Control Panel Menus

    Billing Meters Use the Billing Meters menu to display the printed paper counts on the control panel. Each menu is configured in different levels. Set the printer settings by selecting the objective menus or items structure level. See also: Description of Menu Items on page 5-4 Phaser®...
  • Page 73: Changing Menu Settings

    Forward Arrow or OK button. Press the Up Arrow or Down Arrow button to change the number of minutes that the printer will wait before entering Power Saver mode. Press the OK button to confirm your settings. The settings that have been confirmed are displayed with the affix “*”.
  • Page 74: Description Of Menu Items

    When the paper size and type setting for each tray is the same, printing continues by changing the feeding tray if the paper in the specified tray has run out. Phaser® 6125 Color Laser Printer Description of Menu Items Setting Paper Types and Sizes on page 4-7.
  • Page 75: Information Pages

    22 jobs completed. For details, refer to on page 5-8. Error History Prints information of up to the latest 42 errors that occurred in this printer. Printing Information Pages Information pages are printed from the control panel.
  • Page 76: Billing Meters

    Displays the total number of pages printed. See also: Checking Page Counts on page 8-9 Admin Menu This menu contains four submenus: ■ Network Setup ■ System Setup ■ Maintenance Mode ■ Control Panel Phaser® 6125 Color Laser Printer Description of Menu Items...
  • Page 77 The settings in the Network Setup menu cannot be set when entering this menu during printing. You need to restart the printer to activate the new settings. After making the settings, turn ■ off the printer and then turn it on again.
  • Page 78 Initializing the NVM will revert the value for each item of the Wired Network menu to default. System Setup System Setup menu is used to make the printer operation settings, such as for alarm and power saver mode. Item...
  • Page 79 ■ You can print the Job History Report from the Information Pgs menu. ■ You need to restart the printer to activate the new settings. After making the ■ settings, turn off the printer and then turn it on again.
  • Page 80 Initializes the settings stored in the NVM except for the network settings. The NVM is a nonvolatile memory that stores the printer settings even after the power is turned off. After executing this function and restarting the printer, all the menu parameters are reset to their default values.
  • Page 81: Menu List

    Reset settings to default Press Up Arrow and Down Arrow button at the value same time. See also: Description of Menu Items on page 5-4 Phaser® 6125 Color Laser Printer , and then press the Information Pgs 5-11 Menu List...
  • Page 82: Print Quality

    Print Quality This chapter includes: Print-Quality Problems on page 6-2 ■ ■ Color Registration on page 6-6 Phaser® 6125 Color Laser Printer...
  • Page 83: Print-Quality Problems

    Print-Quality Problems When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact Xerox Customer Support or your reseller. Symptom...
  • Page 84 See The transfer unit is old or damaged. Replace the transfer unit. The toner cartridges are not Xerox toner cartridges. Check the condition of the toner cartridge, and replace as necessary. ■ Verify that the toner cartridges (C/M/Y/K) meet specifications, and ■...
  • Page 85 The paper is outside the recommended specification range. Replace the paper with a recommend size and type, and confirm that your print driver settings are correct. See The toner cartridges are not Xerox toner cartridges. Verify that the toner cartridges (C/M/Y/K) meet specifications, and replace if necessary.
  • Page 86 Condensation inside the printer causes partial blanks or creased paper. Turn the printer on, and leave it on, for at least one hour to get rid of the condensation. If the problems still occurs, see the Xerox Support website, www.xerox.com/office/6125support, for assistance.
  • Page 87: Color Registration

    Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment.
  • Page 88 If “0” is not next to the straightest lines, determine the values and adjust again. Note: After printing the Color Registration Correction Chart, do not turn off the printer until the printer motor has stopped running. Phaser® 6125 Color Laser Printer Color Registration screen.
  • Page 89: Enabling/Disabling Automatic Color Registration

    Forward Arrow or OK button. Press the Up Arrow or Down Arrow button until press the Forward Arrow or OK button. Press the Up Arrow or Down Arrow button to turn automatic color registration Phaser® 6125 Color Laser Printer Menu screen. Admin Menu...
  • Page 90: Troubleshooting

    7-2 ■ Problems With the Printer on page 7-8 ■ Control Panel Error Messages ■ Getting Help on page 7-14 See also: Troubleshooting video tutorials at Print-Quality Problems on page 6-2 Phaser® 6125 Color Laser Printer on page 7-11 www.xerox.com/office/6125support...
  • Page 91: Paper Jams

    If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself. Turn off the printer immediately, and refer to the Xerox Support website, www.xerox.com/office/6125support.
  • Page 92: Paper Jams In The Paper Tray

    Pull the jammed paper out of the paper tray, and remove any remaining paper from the tray. Close the paper tray. Push the button and open the front cover. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. Phaser® 6125 Color Laser Printer 6125-028 6125-015...
  • Page 93 Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. Caution: Prolonged exposure to light may damage the imaging unit. Close the front cover. Phaser® 6125 Color Laser Printer 6125-098 6125-032 Paper Jams...
  • Page 94 Remove the tray from the printer, and then carefully pull out any jammed paper remaining inside the printer. Insert the tray into the printer and push until it stops. Caution: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
  • Page 95: Paper Jams At The Fuser

    Lift the levers at both ends of the fuser and remove the jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer. Warning: Some components inside the printer, such as the fuser and surrounding area, are hot and can cause burns. Caution: Prolonged exposure to light may damage the imaging unit.
  • Page 96 Open the cover of the fuser and remove the jammed paper. Close the front cover. Phaser® 6125 Color Laser Printer 6125-094 6125-032 Paper Jams...
  • Page 97: Problems With The Printer

    Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Warning: Never open or remove printer covers that are secured with screws unless specifically instructed in the manual.
  • Page 98 An error that you cannot correct by yourself has occurred. blinking Record the displayed error message or error code, turn off the power, pull out the power plug from the outlet. Refer to the Xerox Support website, www.xerox.com/office/6125support. Light of the Ready...
  • Page 99 The paper tray is not inserted properly. Push the paper tray completely into the printer. There is a foreign object inside the printer. Turn off the printer and remove the foreign object. Refer to the Xerox Support website, www.xerox.com/office/6125support, for assistance. Phaser® 6125 Color Laser Printer...
  • Page 100: Control Panel Error Messages

    XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), Black Toner (K), or fuser. NNN indicates a numeric value. Phaser® 6125 Color Laser Printer Control Panel Error Messages Checking/Managing the Printer with CentreWare IS Checking/Managing the Printer with CentreWare IS 7-11...
  • Page 101: Messages About The Printer And Other Items

    Press the button to open the front cover and remove the jammed Remove Paper & paper. Check the paper type. See Check Paper Type Non-Xerox Toner Incorrect toner. Replace with a Xerox yellow toner cartridge. Invalid Yellow Non-Xerox Toner Incorrect toner. Replace with Xerox cyan toner cartridge. Invalid Cyan Phaser®...
  • Page 102 The black toner cartridge is running low. Replace black toner cartridge soon. Restart Printer Error NNN-NNN relates to printer problems. Turn the printer off and then on. If the error continues, refer to the NNN-NNN Xerox Support website, www.xerox.com/office/6125support. Restart Printer Error NNN-NNN relates to printer problems.
  • Page 103: Getting Help

    7-14 ■ Web Links on page 7-15 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.
  • Page 104: Web Links

    Web Links Xerox provides several websites that offer additional help on your Phaser 6125 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. Resource Technical support information for your printer,...
  • Page 105: Maintenance

    8-3 ■ Managing the Printer on page 8-5 Checking Page Counts on page 8-9 ■ ■ Moving the Printer on page 8-10 See also: Maintenance video tutorials at Replacing supplies video tutorials at Phaser® 6125 Color Laser Printer www.xerox.com/office/6125support www.xerox.com/office/6125support...
  • Page 106: Cleaning The Printer

    Never touch a labeled area found on or near the heat roller in the fuser. You can get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by yourself to avoid injuries or burns. Switch off the printer immediately. Refer to the Xerox Support website, www.xerox.com/office/6125support.
  • Page 107: Ordering Supplies

    8-4 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions. Consumables Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black) Note: Each toner cartridge includes installation instructions on the box. Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require periodic replacement.
  • Page 108: Recycling Supplies

    Ordering Supplies To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/6125supplies. Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
  • Page 109: Managing The Printer

    For details regarding the items that can be set in each CentreWare IS screen, click the Help button to display the Online Help. Note: Clicking the Help button displays the online manual on the Xerox website. Checking Printer Status Through E-mail When connected in a network environment where sending and receiving of e-mail is possible,...
  • Page 110 Activate CentreWare IS, and on the Properties tab, configure the following settings according to your e-mail environment. After configuring the settings on each screen, always click Apply and turn off/on the printer to reboot. For details about each item, refer to the Online Help for CentreWare IS.
  • Page 111 This section describes cautions when sending e-mail to the printer to check the printer status. ■ You can specify any title for the e-mail when checking the printer status or changing the printer settings. Use the commands described in the next section to create the text of the e-mail.
  • Page 112 When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”: #Password admin #SetMsgAddr service@xerox.com When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”, then confirm the setting result on the network settings list: #Password admin #SetMsgAddr service@xerox.com #NetworkInfo Note: Describe the “#SetMsgAddr”...
  • Page 113: Checking Page Counts

    Forward Arrow or OK button. Press the Up Arrow or Down Arrow button until the desired meter is displayed. After checking, press the Menu button. Phaser® 6125 Color Laser Printer Checking Page Counts is displayed, and Billing Meter...
  • Page 114: Moving The Printer

    When lifting the printer, be sure to observe the following points. Failure to do so may cause the printer to fall and result in injuries. Firmly grip the recessed areas on the bottom part of both sides of the printer. Never try to lift the printer by gripping any other areas.
  • Page 115 To prevent electric shock, never touch the power plug with wet hands. When removing the power cord, make sure that you pull the plug and not the cord. Pulling the cord can damage it, which can lead to fire or electrical shock. Phaser® 6125 Color Laser Printer Moving the Printer 6125-088...
  • Page 116 Remove any paper in the output tray and return the paper stopper to its original position. Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray. Keep the paper wrapped and away from humidity and dirt.
  • Page 117 Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the toner cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. After transporting the printer, adjust the color registration before using the printer.
  • Page 118 Index AutoIP manually setting the printer’s IP address, 3-7 setting the printer’s IP address dynamically, 3-6 automatically setting the printer’s IP address (Windows only), 3-5 billing meters, 5-6 total printed pages, 8-9 caution symbols, 1-7 CentreWare IS changing or modifying the printer’s IP...
  • Page 119 1-2 e-mail commands for, 8-8 enabling AutoIP on the printer, 3-6 enabling DHCP on the printer, 3-6 envelopes, 4-17 guidelines, 4-17 printing from the paper tray, 4-20 error messages about consumables, 7-11 control panel, 7-11 Ethernet connection, 3-3...
  • Page 120 IP address, 3-7 overrides AutoIP, 3-7 overrides DHCP, 3-7 media supported, 4-2 unacceptable types, 4-4 menu settings changing, 5-3 menus common tray settings, 5-4 tray settings, 5-4 messages control panel, 7-14 meters total page counts, 8-9...
  • Page 121 1-3 maintenance, 1-3 operational, 1-4 printing guidelines, 1-5 sales and support center, 7-15 symbols, 1-7 Phaser® 6125 Color Laser Printer safety symbols marked on product, 1-7 selecting printing options, 4-14 printing options for an individual job Windows, 4-15 printing preferences (Windows), 4-14 setting printer’s IP address dynamically, 3-6...
  • Page 122 7-15 information, 2-10 website resources, 7-15 Windows install printer drivers for Windows 2000 or later, 3-9 printing options, 4-15 selecting printing options for an individual job, 4-15 Xerox supplies recycling programs, 8-4 website resources, 7-15 Phaser® 6125 Color Laser Printer...

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6125n - phaser color laser printer

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