Appendix C: Troubleshooting; Resetting The System; Table 6. Resetting The System - Intel Server Board S5000PAL User Manual

Appendix C: Troubleshooting

This chapter helps you identify and solve problems that might occur while you are using
the system.
For any issue, first ensure you are using the latest firmware and files. Firmware upgrades
include updates for BIOS, the Baseboard Management Controller (BMC), and the hot-
swap controller (HSC). See
software updates. In addition to the server firmware and files, also update any drivers used
for components you have installed in your system, such as video drivers, network drivers,
and SATA drivers.
Intel provides a package called the "Platform Confidence Test" that may help with your
diagnostics. See
If you are unable to resolve your server problems on your own, see
assistance.

Resetting the System

Before going through in-depth troubleshooting, attempt first to perform reset your system
using one of the methods below.
Soft boot reset to clear the system memory and reload the operating
system
Clear system memory, restart POST, and reload the operating system
Cold boot reset. Turn the system power off and then on. This clears
system memory, restarts POST, reloads the operating system, and halts
power to all peripherals
Reset the BMC and get it back to a stable state
"Additional Information and Software"
"Additional Information and Software"

Table 6. Resetting the System

To do this
for a link to the
for a link to this software.
"Getting Help"
Press
<Ctrl+Alt+Del>
Reset button
Power off/on
button
Remove AC
power from the
server for one
minute
for